All firefox bookmarks dissapeared

Bug #1474935 reported by Kim Alvefur
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

After restarting Firefox for the recent update to 39.0+build5-0ubuntu0.12.04.2 all my history and bookmarks disappeared.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: firefox 39.0+build5-0ubuntu0.12.04.2
ProcVersionSignature: Ubuntu 3.2.0-86.124-generic 3.2.69
Uname: Linux 3.2.0-86-generic x86_64
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.9
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: zash 2187 F.... xfce4-volumed
                      zash 2217 F.... pulseaudio
 /dev/snd/controlC29: zash 2187 F.... xfce4-volumed
BuildID: 20150714173344
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf0900000 irq 44'
   Mixer name : 'Intel IbexPeak HDMI'
   Components : 'HDA:10ec0269,17aa21a3,00100004 HDA:80862804,80860101,00100000'
   Controls : 36
   Simple ctrls : 13
Card29.Amixer.info:
 Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw 81HT29WW-1.172000'
   Mixer name : 'ThinkPad EC 81HT29WW-1.172000'
   Components : ''
   Controls : 1
   Simple ctrls : 1
Card29.Amixer.values:
 Simple mixer control 'Console',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Channel: Unavailable
Date: Wed Jul 15 18:31:48 2015
DefaultProfileIncompatibleExtensions:
 English (GB) Language Pack - <email address hidden>
 Svenska (SE) Language Pack - <email address hidden>
 Default - {972ce4c6-7e08-4474-a285-3208198ce6fd}
DefaultProfilePlugins:
 Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
 Nexus Personal - /usr/lib/x86_64-linux-gnu/fribid/libfribidplugin.so (fribid)
DefaultProfilePrefSources:
 prefs.js
 [Profile]/<email address hidden>/defaults/preferences/dnssec.js
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Xubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120817.3)
IpRoute:
 default via 77.110.3.1 dev eth0 proto static
 77.110.3.0/26 dev eth0 proto kernel scope link src 77.110.3.17 metric 1
 169.254.0.0/16 dev eth0 scope link metric 1000
MarkForUpload: True
MostRecentCrashID: bp-ac25d5fc-cfc4-47e0-8ecf-8c4d22150714
Profile1Plugins:
 Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
 Nexus Personal - /usr/lib/x86_64-linux-gnu/fribid/libfribidplugin.so (fribid)
Profile1PrefSources: prefs.js
Profiles:
 Profile0 (Default) - LastVersion=39.0/20150714173344 (In use)
 Profile1 - LastVersion=20.0/20130329030832 (Out of date)
RelatedPackageVersions: fribid 1.0.4-2~precise
RunningIncompatibleAddons: True
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:

dmi.bios.date: 12/10/2010
dmi.bios.vendor: LENOVO
dmi.bios.version: 81ET48WW (1.24 )
dmi.board.name: 440372G
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr81ET48WW(1.24):bd12/10/2010:svnLENOVO:pn440372G:pvrThinkPadL412:rvnLENOVO:rn440372G:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 440372G
dmi.product.version: ThinkPad L412
dmi.sys.vendor: LENOVO

Revision history for this message
Kim Alvefur (zash) wrote :
Revision history for this message
Paul White (paulw2u) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version.

When you test it and it is still an issue, kindly upload the updated logs by running only once:

apport-collect 1474935

and any other logs that are relevant for this particular issue.

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
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