package firefox 37.0+build2-0ubuntu0.14.04.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2

Bug #1442471 reported by Sathish
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

while start ubuntu shows error.

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: firefox 37.0+build2-0ubuntu0.14.04.1
ProcVersionSignature: Ubuntu 3.13.0-48.80-generic 3.13.11-ckt16
Uname: Linux 3.13.0-48-generic i686
AddonCompatCheckDisabled: False
ApportVersion: 2.14.1-0ubuntu3.8
AptOrdering:
 firefox: Install
 firefox: Configure
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: vinove 2564 F.... pulseaudio
 /dev/snd/pcmC0D0p: vinove 2564 F...m pulseaudio
BuildID: 20150328224117
Channel: Unavailable
Date: Thu Apr 2 20:32:39 2015
DuplicateSignature: package:firefox:37.0+build2-0ubuntu0.14.04.1:subprocess installed post-installation script returned error exit status 2
ErrorMessage: subprocess installed post-installation script returned error exit status 2
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2014-12-05 (125 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
IpRoute:
 default via 10.0.0.1 dev eth0 proto static
 10.0.0.0/24 dev eth0 proto kernel scope link src 10.0.0.88 metric 1
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
Locales: extensions.sqlite corrupt or missing
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=37.0/20150322133457 (Out of date)
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 totem-mozilla 3.10.1-1ubuntu4
 rhythmbox-mozilla 3.0.2-0ubuntu2
RfKill:

RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
Title: package firefox 37.0+build2-0ubuntu0.14.04.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:

dmi.bios.date: 01/07/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0404
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5G-MX
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev x.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: ASUSTek Computer INC.
dmi.chassis.version: Rev 1.xx
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0404:bd01/07/2008:svnSystemmanufacturer:pnSystemProductName:pvrRev1.xx:rvnASUSTeKComputerINC.:rnP5G-MX:rvrRevx.xx:cvnASUSTekComputerINC.:ct3:cvrRev1.xx:
dmi.product.name: System Product Name
dmi.product.version: Rev 1.xx
dmi.sys.vendor: System manufacturer

Revision history for this message
Sathish (sjksathishkumar) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Paul White (paulw2u) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. You reported this bug when installing Firefox sometime ago. There have been many changes in Ubuntu and Firefox since that time. However, your problem should have been fixed with one of the updates.

It would help us a lot if you could confirm that this issue has been fixed. However, if it is still an issue, kindly upload the updated logs by running once in a terminal:

apport-collect 1442471

and add any additional information that you think relevant. Alternatively, please confirm that this is no longer a problem and that we can close the report. If we do not hear from you this bug report will automatically close in approximately two months time.

Thank you again for helping make Ubuntu better.

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
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