since 14.04 upgrade, firefox regularly freezes

Bug #1326657 reported by Luc Pi
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

since 14.04 upgrade, firefox regularly freezes

The only way out seems to bug the "close window" button until it shows the "force quit" window.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: firefox 29.0+build1-0ubuntu0.14.04.2
Uname: Linux 3.14.0-031400-generic i686
AddonCompatCheckDisabled: False
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: toto 1960 F.... pulseaudio
BuildID: 20140428194004
Channel: Unavailable
CurrentDesktop: GNOME
Date: Thu Jun 5 07:51:01 2014
DefaultProfileExtensions: extensions.sqlite corrupt or missing
DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
DefaultProfileLocales: extensions.sqlite corrupt or missing
DefaultProfilePrefErrors: Unexpected character 'n' before value @ [Profile]/extensions/noise@bootleq/defaults/preferences/noise.js:4
DefaultProfilePrefSources:
 prefs.js
 [Profile]/extensions/{b9db16a4-6edc-47ec-a1f4-b86292ed211d}/defaults/preferences/prefs-dwhelper.js
DefaultProfileThemes: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2012-09-20 (622 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha i386 (20120905.2)
IpRoute:
 default via 192.168.1.1 dev wlan0 proto static
 192.168.1.0/24 dev wlan0 proto kernel scope link src 192.168.1.11 metric 9
MostRecentCrashID: bp-57760198-38c3-4e0c-aba9-9e87f2140602
Profile1Extensions: extensions.sqlite corrupt or missing
Profile1IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
Profile1Locales: extensions.sqlite corrupt or missing
Profile1PrefSources:
 prefs.js
 /usr/share/mozilla/extensions/{ec8030f7-c20a-464f-9b0e-13a3a9e97384}/<email address hidden>/defaults/preferences/001ubuntu-gnome-mods.js
Profile1Themes: extensions.sqlite corrupt or missing
Profiles:
 Profile0 (Default) - LastVersion=29.0/20140428194004 (In use)
 Profile1 - LastVersion=28.0/20140317233339 (Out of date)
RelatedPackageVersions:
 google-talkplugin 5.4.1.0-1
 gnome-shell 3.10.4-0ubuntu5.1
 rhythmbox-mozilla 3.0.2-0ubuntu2
 totem-mozilla 3.10.1-1ubuntu4
RunningIncompatibleAddons: False
SourcePackage: firefox
UpgradeStatus: Upgraded to trusty on 2014-05-31 (4 days ago)
WifiSyslog:
 Jun 5 07:00:03 luc-MacBook wpa_supplicant[889]: message repeated 24 times: [ wlan0: CTRL-EVENT-SCAN-STARTED ]
 Jun 5 07:00:38 luc-MacBook wpa_supplicant[889]: wlan0: WPA: Group rekeying completed with b8:c7:5d:08:43:60 [GTK=CCMP]
 Jun 5 07:02:03 luc-MacBook wpa_supplicant[889]: wlan0: CTRL-EVENT-SCAN-STARTED
dmi.bios.date: 06/27/07
dmi.bios.vendor: Apple Inc.
dmi.bios.version: MB21.88Z.00A5.B07.0706270922
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Mac-F4208CA9
dmi.board.vendor: Apple Inc.
dmi.board.version: PVT
dmi.chassis.asset.tag: Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-F4208CA9
dmi.modalias: dmi:bvnAppleInc.:bvrMB21.88Z.00A5.B07.0706270922:bd06/27/07:svnAppleInc.:pnMacBook2,1:pvr1.0:rvnAppleInc.:rnMac-F4208CA9:rvrPVT:cvnAppleInc.:ct10:cvrMac-F4208CA9:
dmi.product.name: MacBook2,1
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc.

Revision history for this message
Luc Pi (oluc) wrote :
Revision history for this message
Paul White (paulw2u) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version.

When you test it and it is still an issue, kindly upload the updated logs by running only once:

apport-collect 1326657

and any other logs that are relevant for this particular issue.

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
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