grey "screen" covers browser page

Bug #1253517 reported by Brent Geers
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Grey "screen" covers browser screen sometimes. Also has happened when using LibreOffice. When I scroll, sometimes the greyness disappears, allowing me to see the page again. Often, it remains. When I move my mouse over the page, radio buttons on the page will reappear.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: firefox 26.0~a2~hg20131028r155976-0ubuntu1~umd1
ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
Uname: Linux 3.11.0-14-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: brent 3158 F.... pulseaudio
 /dev/snd/controlC0: brent 3158 F.... pulseaudio
BuildID: 20131028070428
Channel: Unavailable
CurrentDmesg: [ 30.874109] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
Date: Thu Nov 21 00:13:46 2013
ExecutablePath: /usr/lib/firefox/firefox
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions:
 English (GB) Language Pack - <email address hidden>
 English (South Africa) Language Pack - <email address hidden>
 Default - {972ce4c6-7e08-4474-a285-3208198ce6fd}
InstallationDate: Installed on 2013-09-09 (72 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130908)
IpRoute:
 default via 192.168.1.254 dev eth0 proto static
 192.168.1.0/24 dev eth0 proto kernel scope link src 192.168.1.73 metric 1
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
LocalLibraries: /<email address hidden>/platform/Linux_x86_64-gcc3/components/lpxpcom_x86_64.so
MarkForUpload: True
PrefSources:
 prefs.js
 [Profile]/<email address hidden>/defaults/preferences/prefs.js
 [Profile]/extensions/{b9db16a4-6edc-47ec-a1f4-b86292ed211d}/defaults/preferences/prefs-dwhelper.js
 [Profile]/<email address hidden>/defaults/preferences/defaults.js
ProcEnviron:
 LANGUAGE=en_CA:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=26.0a2/20131028070428 (In use)
RelatedPackageVersions:
 totem-mozilla 3.8.2-0ubuntu1
 rhythmbox-mozilla 2.99.1-0ubuntu1
RfKill:

RunningIncompatibleAddons: True
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/30/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: None
dmi.board.name: Hi-Fi A85S3
dmi.board.vendor: BIOSTAR Group
dmi.chassis.asset.tag: None
dmi.chassis.type: 3
dmi.chassis.vendor: BIOSTAR Group
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd10/30/2012:svnBIOSTARGroup:pnHi-FiA85S3:pvr:rvnBIOSTARGroup:rnHi-FiA85S3:rvr:cvnBIOSTARGroup:ct3:cvr:
dmi.product.name: Hi-Fi A85S3
dmi.sys.vendor: BIOSTAR Group

Revision history for this message
Brent Geers (bgeers) wrote :
Revision history for this message
Paul White (paulw2u) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version.

When you test it and it is still an issue, kindly upload the updated logs by running only once:

apport-collect 1253517

and any other logs that are relevant for this particular issue.

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
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