Pinned tabs and bookmarks toolbar have disappeared

[el_gallo_azul]

Up until 19 November 2013, my Firefox was configured with 4 pinned tabs. For some reason. when I started Firefox yesterday, Firefox had no pinned tabs, and in addition to that, all bookmarks on the Bookmarks Toolbar had disappeared, despite the fact that View was set to show the Bookmarks Toolbar.

What may be relevant is that shortly beforehand, I had clicked on Firefox in my Launcher to launch Firefox, and it didn't launch. I then opened the System Monitor and closed the running Firefox processes. I was then able to launch Firefox.

What also might be relevant is that I am able to see my bookmarks (in my Bookmarks Toolbar) if I:
1. Firefox>View>Toolbars>Bookmarks Toolbar (to deselect)
2. Firefox>View>Toolbars>Bookmarks Toolbar (to select)

1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> About Ubuntu

Ubuntu 13.04

2) The version of the package you are using, via 'apt-cache policy pkgname' or by checking in Software Center

firefox 25.0+build3-0ubuntu0.13.04.1

3) What you expected to happen

Firefox opened normally with all my pinned tabs and with the Bookmarks Toolbar.

4) What happened instead

Firefox opened without my pinned tabs and without showing the bookmarks I have saved to my Bookmarks Toolbar.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: firefox 25.0+build3-0ubuntu0.13.04.1
ProcVersionSignature: Ubuntu 3.8.0-31.46-generic 3.8.13.8
Uname: Linux 3.8.0-31-generic x86_64
NonfreeKernelModules: nvidia
AddonCompatCheckDisabled: False
ApportVersion: 2.9.2-0ubuntu8.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: el_gallo_azul 2394 F.... pulseaudio
 /dev/snd/controlC1: el_gallo_azul 2394 F.... pulseaudio
 /dev/snd/controlC0: el_gallo_azul 2394 F.... pulseaudio
BuildID: 20131028112627
CRDA:
 country DE:
  (2400 - 2483 @ 40), (N/A, 20)
  (5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR
  (5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS
  (5470 - 5725 @ 40), (N/A, 26), DFS
Channel: Unavailable
Date: Wed Nov 20 10:15:48 2013
ExecutablePath: /usr/lib/firefox/firefox
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: LastPass - <email address hidden>
InstallationDate: Installed on 2013-10-02 (48 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
IpRoute:
 default via 192.168.178.1 dev wlan0 proto static
 169.254.0.0/16 dev wlan0 scope link metric 1000
 192.168.178.0/24 dev wlan0 proto kernel scope link src 192.168.178.35 metric 9
MarkForUpload: True
ProcEnviron:
 LANGUAGE=en_AU:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=25.0/20131028112627 (In use)
RelatedPackageVersions:
 totem-mozilla 3.6.3-0ubuntu6
 rhythmbox-mozilla 2.98-0ubuntu5
 djview-plugin 4.9-3
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
RunningIncompatibleAddons: True
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/22/2013
dmi.bios.vendor: Intel Corp.
dmi.bios.version: SE5C600.86B.02.01.0002.082220131453
dmi.board.asset.tag: ....................
dmi.board.name: W2600CR
dmi.board.vendor: Intel Corporation
dmi.board.version: G21602-303
dmi.chassis.asset.tag: ....................
dmi.chassis.type: 17
dmi.chassis.vendor: ..............................
dmi.chassis.version: ..................
dmi.modalias: dmi:bvnIntelCorp.:bvrSE5C600.86B.02.01.0002.082220131453:bd08/22/2013:svnIntelCorporation:pnW2600CR:pvr....................:rvnIntelCorporation:rnW2600CR:rvrG21602-303:cvn..............................:ct17:cvr..................:
dmi.product.name: W2600CR
dmi.product.version: ....................
dmi.sys.vendor: Intel Corporation

[el_gallo_azul (el-gallo-azul)]

Firefox was updated this morning from

firefox 25.0+build3-0ubuntu0.13.04.1

to

firefox 25.0.1+build1-0ubuntu0.13.04.1

The issues I mention above continue exactly the same.

[el_gallo_azul (el-gallo-azul)]

It looks like I might have just fixed it myself, by carrying out the following procedure:

1. Uninstall Firefox using the Ubuntu Software Centre
2. Delete the folder /home/(Home)/.mozilla
3. Install Firefox using the Ubuntu Software Centre
4. Reconfigure Firefox setup.

I've noticed a couple of minor changes (eg. one or two missing add-ons, and I had to fix my Bookmarks Menu a little bit) but the main thing is that my Bookmarks Toolbar now appears as it is supposed to, and my Pinned Tabs don't disappear every time that I close the browser.

It's a pain in the neck that I have to set up all my Search Engines yet again.

I hope it doesn't go bad again, because there are certain things about the presentation of some websites within Firefox to other browsers, like Google Chromium and Google Chrome, and it gives me functionality that I can't get in Epiphany.

[Paul White (paulw2u)]

el_gallo_azul,

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu and Firefox in that time.

We're closing this bug report by marking it "Invalid" as it appears that you resolved the problem although the cause of it was never established.

Should you experience the same issue again please either re-open this report by running once in a terminal:

apport-collect 1252905

and adding any additional information that may be relevant or by creating a new report.

Thank you for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squa