package firefox 23.0+build2-0ubuntu0.12.04.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2

[Michael Allen]

it just doesnt want to install on my computer i thinks it because i already have chrome

ProblemType: Package
DistroRelease: Ubuntu 12.04
Package: firefox 23.0+build2-0ubuntu0.12.04.1
ProcVersionSignature: Ubuntu 3.5.0-42.65~precise1-generic 3.5.7.21
Uname: Linux 3.5.0-42-generic i686
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: gtooner 1938 F.... pulseaudio
 /dev/snd/controlC0: gtooner 1938 F.... pulseaudio
BuildID: 20130803193343
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xf0000000 irq 16'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,10250206,00100202 HDA:14f12c06,10250093,00100000'
   Controls : 43
   Simple ctrls : 22
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xcfdec000 irq 19'
   Mixer name : 'ATI RS690/780 HDMI'
   Components : 'HDA:1002791a,00791a00,00100000'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Channel: Unavailable
Date: Sat Oct 26 13:53:18 2013
DuplicateSignature: package:firefox:23.0+build2-0ubuntu0.12.04.1:subprocess installed post-installation script returned error exit status 2
ErrorMessage: subprocess installed post-installation script returned error exit status 2
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 (20130213)
IpRoute:
 default via 192.168.1.254 dev wlan0 proto static
 169.254.0.0/16 dev wlan0 scope link metric 1000
 192.168.1.0/24 dev wlan0 proto kernel scope link src 192.168.1.66 metric 2
MarkForUpload: True
NoProfiles: True
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RunningIncompatibleAddons: False
SourcePackage: firefox
Title: package firefox 23.0+build2-0ubuntu0.12.04.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/22/2009
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.11
dmi.board.name: JV50PU
dmi.board.vendor: Acer
dmi.board.version: Rev
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.11:bd10/22/2009:svnAcer:pnAspire5536:pvr0100:rvnAcer:rnJV50PU:rvrRev:cvnAcer:ct10:cvrN/A:
dmi.product.name: Aspire 5536
dmi.product.version: 0100
dmi.sys.vendor: Acer

[Paul White (paulw2u)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. You reported this bug when installing Firefox sometime ago. There have been many changes in Ubuntu and Firefox since that time. However, your problem should have been fixed with one of the updates.

It would help us a lot if you could confirm that this issue has been fixed. However, if it is still an issue, kindly upload the updated logs by running once in a terminal:

apport-collect 1245100

and add any additional information that you think relevant. Alternatively, please confirm that this is no longer a problem and that we can close the report. If we do not hear from you this bug report will automatically close in approximately two months time.

Thank you again for helping make Ubuntu better.

[Launchpad Janitor (janitor)]

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]