firefox in-browser pdf viewer choosing wrong character enconding

Bug #1175849 reported by crf
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Often when I view pdf documents online using firefox's built in PDF viewer, the chosen character encoding or font is wrong.

So the text is unreadable. English documents are printed in something like Tibetan script, for example.
---
AddonCompatCheckDisabled: False
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: chris 2337 F.... pulseaudio
BuildID: 20130417085609
Channel: Unavailable
DistroRelease: Ubuntu 13.04
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2012-09-02 (242 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64 (20120902)
IpRoute:
 default via 192.168.1.254 dev wlan0 proto static
 169.254.0.0/16 dev wlan0 scope link metric 1000
 192.168.1.0/24 dev wlan0 proto kernel scope link src 192.168.1.67 metric 9
 192.168.122.0/24 dev virbr0 proto kernel scope link src 192.168.122.1
MarkForUpload: True
MostRecentCrashID: bp-bc188100-3ee6-4b60-ba94-d93422130218
Package: firefox 20.0+build1-0ubuntu2
PackageArchitecture: amd64
Plugins:
 Gnome Shell Integration - /usr/lib/mozilla/plugins/libgnome-shell-browser-plugin.so (gnome-shell)
 IcedTea-Web Plugin (using IcedTea-Web 1.3.2 (1.3.2-1ubuntu1)) - /usr/lib/jvm/java-7-openjdk-amd64/jre/lib/amd64/IcedTeaPlugin.so (icedtea-7-plugin)
 iTunes Application Detector - /usr/lib/mozilla/plugins/librhythmbox-itms-detection-plugin.so (rhythmbox-mozilla)
 Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
PrefSources:
 prefs.js
 [Profile]/extensions/{3d7eb24f-2740-49df-8937-200b1cc08f8a}/defaults/preferences/flashblock.js
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
Profiles: Profile0 (Default) - LastVersion=20.0/20130417085609 (In use)
RelatedPackageVersions:
 gnome-shell 3.9.1+git20130430.18107d56-0ubuntu1~13.04~ricotz0
 icedtea-7-plugin 1.3.2-1ubuntu1
 rhythmbox-mozilla 2.99.1-0ubuntu1~raring1
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
RunningIncompatibleAddons: False
SubmittedCrashIDs:
 bp-bc188100-3ee6-4b60-ba94-d93422130218
 bp-540d1d94-16cf-4a90-8171-cda8a2130218
 bp-1cd27ba4-b8fa-4656-92ba-2d9562130126
Tags: gnome3-ppa third-party-packages raring
Uname: Linux 3.8.0-19-generic x86_64
UpgradeStatus: Upgraded to raring on 2012-12-17 (136 days ago)
UserGroups: adm cdrom dip libvirtd lp lpadmin plugdev sambashare sudo
WifiSyslog:
 May 2 15:06:45 dellie-linux wpa_supplicant[1867]: wlan0: WPA: Group rekeying completed with 20:76:00:07:b0:d4 [GTK=CCMP]
 May 2 16:06:44 dellie-linux wpa_supplicant[1867]: wlan0: WPA: Group rekeying completed with 20:76:00:07:b0:d4 [GTK=CCMP]
 May 2 17:06:42 dellie-linux wpa_supplicant[1867]: wlan0: WPA: Group rekeying completed with 20:76:00:07:b0:d4 [GTK=CCMP]
 May 2 18:06:41 dellie-linux wpa_supplicant[1867]: wlan0: WPA: Group rekeying completed with 20:76:00:07:b0:d4 [GTK=CCMP]
dmi.bios.date: 12/07/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A14
dmi.board.name: 0G848F
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA14:bd12/07/2009:svnDellInc.:pnInspiron1545:pvr:rvnDellInc.:rn0G848F:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 1545
dmi.sys.vendor: Dell Inc.

Revision history for this message
crf (chrisfahlman) wrote :
tags: added: apport-collected gnome3-ppa raring third-party-packages
description: updated
Revision history for this message
crf (chrisfahlman) wrote : AlsaInfo.txt

apport information

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crf (chrisfahlman) wrote : BootDmesg.txt

apport information

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crf (chrisfahlman) wrote : CRDA.txt

apport information

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crf (chrisfahlman) wrote : CurrentDmesg.txt

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crf (chrisfahlman) wrote : Dependencies.txt

apport information

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crf (chrisfahlman) wrote : Extensions.txt

apport information

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crf (chrisfahlman) wrote : IpAddr.txt

apport information

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crf (chrisfahlman) wrote : IwConfig.txt

apport information

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crf (chrisfahlman) wrote : Locales.txt

apport information

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crf (chrisfahlman) wrote : Lspci.txt

apport information

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crf (chrisfahlman) wrote : PciNetwork.txt

apport information

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crf (chrisfahlman) wrote : Prefs.txt

apport information

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crf (chrisfahlman) wrote : PulseList.txt

apport information

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crf (chrisfahlman) wrote : Themes.txt

apport information

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Paul White (paulw2u) wrote :

crf,

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu since that time.

Do you still see a problem related to the one that you reported? Please let us know if you do.

If we do not hear from you this bug report will expire in approximately 60 days time.

Thank you for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
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