I cannot open McAfee from Ubuntu to run a virus scan.

Bug #1165280 reported by Jerrie Kheir on 2013-04-06

This bug report was converted into a question: question #242436: I cannot open McAfee from Ubuntu to run a virus scan..

6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Undecided
Unassigned

Bug Description

I cannot open McAfee from Ubuntu to run a virus scan.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: firefox 11.0+build1-0ubuntu4
ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
Uname: Linux 3.2.0-23-generic x86_64
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC272 Analog [ALC272 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
ApportVersion: 2.0.1-0ubuntu5
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC272 Analog [ALC272 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jerrie 1575 F.... pulseaudio
BuildID: 20120410121533
CRDA:
 country EC:
  (2402 - 2482 @ 40), (N/A, 20)
  (5170 - 5250 @ 20), (3, 17)
  (5250 - 5330 @ 20), (3, 23), DFS
  (5735 - 5835 @ 20), (3, 30)
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf0300000 irq 45'
   Mixer name : 'Realtek ALC272'
   Components : 'HDA:10ec0272,1028048e,00100001'
   Controls : 13
   Simple ctrls : 7
Channel: release
Date: Fri Apr 5 23:39:54 2013
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IpRoute:
 default via 192.168.0.1 dev wlan0 proto static
 169.254.0.0/16 dev wlan0 scope link metric 1000
 192.168.0.0/24 dev wlan0 proto kernel scope link src 192.168.0.10 metric 2
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=11.0/20120410121533 (Running)
RunningIncompatibleAddons: False
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/12/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: 0GHG2G
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A02
dmi.modalias: dmi:bvnDellInc.:bvrA02:bd11/12/2010:svnDellInc.:pnInspiron1018:pvrA02:rvnDellInc.:rn0GHG2G:rvrA02:cvnDellInc.:ct8:cvrA02:
dmi.product.name: Inspiron 1018
dmi.product.version: A02
dmi.sys.vendor: Dell Inc.

Jerrie Kheir (jkheir) wrote :
description: updated
summary: - I can open my computer in ubuntu but have a white screen if I try to
- open in Windows
+ I cannot open McAfee from Ubuntu to run a virus scan.

Regarding your Bug Summary and Bug Description, "I cannot open McAfee from Ubuntu to run a virus scan" if you are attempting to use the Windows variant (*.exe) you would want to use WINE ->
https://launchpad.net/ubuntu/+source/wine1.4
https://launchpad.net/~ubuntu-wine/+archive/ppa/+packages

If you are attempting to use the linux version as per http://www.mcafee.com/us/products/virusscan-enterprise-for-linux.aspx you would want to contact McAfee for support. If it is determined to be an issue with Ubuntu, not with the software itself, please feel free to report back to this question in the Support Tracker and we may take it from there.

Changed in firefox (Ubuntu):
status: New → Invalid
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