The "Plugin Finder Service" checking never ends on a live USB key

Bug #1160453 reported by Thibault D
34
This bug affects 7 people
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

1. Create a live USB key with a 13.04 daily build.
2. Boot on it and click on "Try Ubuntu"
3. Wait for the desktop to show and connect to the Internet
4. Launch Firefox and go to http://www.youtube.com/
5. Firefox will prompt "Additional plugins are required to display all the media on this page"
6. Click on "Install Missing Plugins..."
7. Firefox will prompt a new window called "Plugin Finder Service" saying :
- "Welcome to the Plugin Finder Service 2"
- "Firefox is now checking for available plugins..."

What happens : the Plugin Finder Service keeps running without finding anything,
What should happen : the Plugin Finder Service should find the plugin and install it, or prompt that it cannot find it.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: firefox 19.0.2+build1-0ubuntu1
ProcVersionSignature: Ubuntu 3.8.0-14.24-generic 3.8.4
Uname: Linux 3.8.0-14-generic i686
AddonCompatCheckDisabled: False
ApportVersion: 2.9.2-0ubuntu4
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ubuntu 4842 F.... pulseaudio
                      ubuntu 6711 F.... pulseaudio
 /dev/snd/controlC0: ubuntu 4842 F.... pulseaudio
                      ubuntu 6711 F.... pulseaudio
BuildID: 20130308124411
CasperVersion: 1.330
Channel: Unavailable
Date: Tue Mar 26 15:48:25 2013
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IpRoute:
 default via 192.168.0.254 dev wlan0 proto static
 169.254.0.0/16 dev wlan0 scope link metric 1000
 192.168.0.0/24 dev wlan0 proto kernel scope link src 192.168.0.1 metric 9
LiveMediaBuild: Ubuntu 13.04 "Raring Ringtail" - Alpha i386 (20130326)
MarkForUpload: True
Plugins:
 VLC Multimedia Plugin (compatible Videos 3.6.3) - /usr/lib/mozilla/plugins/libtotem-cone-plugin.so (totem-mozilla)
 Windows Media Player Plug-in 10 (compatible; Videos) - /usr/lib/mozilla/plugins/libtotem-gmp-plugin.so (totem-mozilla)
 DivX® Web Player - /usr/lib/mozilla/plugins/libtotem-mully-plugin.so (totem-mozilla)
 QuickTime Plug-in 7.6.6 - /usr/lib/mozilla/plugins/libtotem-narrowspace-plugin.so (totem-mozilla)
 iTunes Application Detector - /usr/lib/mozilla/plugins/librhythmbox-itms-detection-plugin.so (rhythmbox-mozilla)
PrefSources: prefs.js
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=19.0.2/20130308124411 (In use)
RelatedPackageVersions:
 totem-mozilla 3.6.3-0ubuntu4
 rhythmbox-mozilla 2.98-0ubuntu3
RunningIncompatibleAddons: False
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/28/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: K52JU.203
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K52JU
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK52JU.203:bd10/28/2010:svnASUSTeKComputerInc.:pnK52JU:pvr1.0:rvnASUSTeKComputerInc.:rnK52JU:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: K52JU
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

Revision history for this message
Thibault D (thibdrev) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in firefox (Ubuntu):
status: New → Confirmed
Revision history for this message
Paul White (paulw2u) wrote :

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu and Firefox since that time.

Ubuntu 13.04 (raring) reached end-of-life on January 27, 2014.

Do you still see a problem related to the one that you reported using currently supported versions of Firefox and Ubuntu? Please let us know if you do otherwise this report can be left to expire in approximately 60 days time.

Thank you for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

Changed in firefox (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
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