misbehaving firefox causes system to become unresponsive

Bug #1132287 reported by ill
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Since upgrading to firefox 19, the application will randomly become unresponsive and start saturating the hard drive, making ubuntu unresponsive to the point of requiring a hard reboot.
---
AddonCompatCheckDisabled: False
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ill 2931 F.... pulseaudio
 /dev/snd/controlC0: ill 2931 F.... pulseaudio
BuildID: 20130803192641
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Channel: Unavailable
DistroRelease: Ubuntu 13.04
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2012-04-28 (474 days ago)
InstallationMedia: Kubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120423)
IpRoute:
 default via 192.168.1.1 dev eth0 proto static
 169.254.0.0/16 dev eth0 scope link metric 1000
 192.168.1.0/24 dev eth0 proto kernel scope link src 192.168.1.2 metric 1
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
MarkForUpload: True
MostRecentCrashID: bp-a1c34364-6fe3-493e-aac1-79c222130702
NonfreeKernelModules: nvidia
Package: firefox 23.0+build2-0ubuntu0.13.04.1
PackageArchitecture: amd64
Plugins:
 Skype Buttons for Kopete - /usr/lib/mozilla/plugins/skypebuttons.so (kopete)
 Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
PrefSources:
 prefs.js
 user.js
 [Profile]/extensions/{bb6bc1bb-f824-4702-90cd-35e2fb24f25d}/defaults/preferences/cookiemanagerplus-preferences.js
 [Profile]/extensions/{8620c15f-30dc-4dba-a131-7c5d20cf4a29}/defaults/preferences/variables.js
 [Profile]/extensions/{8620c15f-30dc-4dba-a131-7c5d20cf4a29}/defaults/preferences/nightlytools.js
ProcVersionSignature: Ubuntu 3.8.0-27.40-generic 3.8.13.4
Profiles: Profile0 (Default) - LastVersion=23.0/20130803192641 (In use)
RelatedPackageVersions: kopete 4:4.11.0-0ubuntu1~ubuntu13.04~ppa2
RfKill:

RunningIncompatibleAddons: False
Tags: raring
Uname: Linux 3.8.0-27-generic x86_64
UpgradeStatus: Upgraded to raring on 2013-04-26 (111 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 11/24/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F6
dmi.board.name: GA-890FXA-UD5
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF6:bd11/24/2010:svnGigabyteTechnologyCo.,Ltd.:pnGA-890FXA-UD5:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-890FXA-UD5:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: GA-890FXA-UD5
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1132287/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Revision history for this message
Daniel Letzeisen (dtl131) wrote :

Please run the following command to gather information on your firefox setup:
apport-collect 1132287

affects: ubuntu → firefox (Ubuntu)
Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Daniel Letzeisen (dtl131) wrote :

You may also find this page helpful, particularly the safe mode option that will help determine what's causing the issue: https://wiki.ubuntu.com/MozillaTeam/Bugs

Revision history for this message
ill (illumilore) wrote :

$ apport-collect 1132287
BFontconfig warning: "/etc/fonts/conf.d/50-user.conf", line 9: reading configurations from ~/.fonts.conf is deprecated.
Traceback (most recent call last):
  File "/usr/share/apport/apport-kde", line 519, in <module>
    UserInterface.run_argv()
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 639, in run_argv
    return self.run_update_report()
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 555, in run_update_report
    response = self.ui_present_report_details(allowed_to_report)
  File "/usr/share/apport/apport-kde", line 339, in ui_present_report_details
    desktop_info = self.get_desktop_entry()
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 1261, in get_desktop_entry
    cp = ConfigParser(interpolation=None, strict=False)
TypeError: __init__() got an unexpected keyword argument 'strict'

Changed in firefox (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
G.C. Hassink (gchassink) wrote :

in my case firefox 20, ubuntu 13.04 32bit

Revision history for this message
penalvch (penalvch) wrote :

ill, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1132287
When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Changed in firefox (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
ill (illumilore) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected raring
description: updated
Revision history for this message
ill (illumilore) wrote : BootDmesg.txt

apport information

Revision history for this message
ill (illumilore) wrote : CurrentDmesg.txt

apport information

Revision history for this message
ill (illumilore) wrote : Dependencies.txt

apport information

Revision history for this message
ill (illumilore) wrote : Extensions.txt

apport information

Revision history for this message
ill (illumilore) wrote : IpAddr.txt

apport information

Revision history for this message
ill (illumilore) wrote : Locales.txt

apport information

Revision history for this message
ill (illumilore) wrote : Lspci.txt

apport information

Revision history for this message
ill (illumilore) wrote : PciNetwork.txt

apport information

Revision history for this message
ill (illumilore) wrote : Prefs.txt

apport information

Revision history for this message
ill (illumilore) wrote : ProcEnviron.txt

apport information

Revision history for this message
ill (illumilore) wrote : PulseList.txt

apport information

Revision history for this message
ill (illumilore) wrote : SubmittedCrashIDs.txt

apport information

Revision history for this message
ill (illumilore) wrote : Themes.txt

apport information

description: updated
Changed in firefox (Ubuntu):
status: Incomplete → New
Revision history for this message
Paul White (paulw2u) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version.

When you test it and it is still an issue, kindly upload the updated logs by running only once:

apport-collect 1132287

and any other logs that are relevant for this particular issue.

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
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