Browsers hang after a few minutes max

Bug #1099113 reported by Hervé Fache
26
This bug affects 5 people
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Both Firefox and Chromium started hanging after upgrading to Raring. It quickly became clear that Firefox was getting stuck ona call to futex(..., FUTEX_WAIT_REQUEUE_PI_PRIVATE, ...) thanks to strace. I have now installed firefox:i386 as a test and am currently using it without issues...

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: firefox (not installed)
ProcVersionSignature: Ubuntu 3.7.0-7.15-generic 3.7.0
Uname: Linux 3.7.0-7-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.8-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: herve 2062 F.... pulseaudio
 /dev/snd/controlC0: herve 2062 F.... pulseaudio
BuildID: 20130108230423
Channel: Unavailable
Date: Sun Jan 13 14:46:48 2013
EcryptfsInUse: Yes
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2011-04-04 (649 days ago)
InstallationMedia: Kubuntu 11.04 "Natty Narwhal" - Beta amd64 (20110330)
IpRoute:
 default via 192.168.0.254 dev wlan0 proto static
 169.254.0.0/16 dev wlan0 scope link metric 1000
 192.168.0.0/24 dev wlan0 proto kernel scope link src 192.168.0.37 metric 9
MarkForUpload: True
PrefSources:
 prefs.js
 [Profile]/extensions/{5384767E-00D9-40E9-B72F-9CC39D655D6F}/defaults/preferences/defaults.js
 [Profile]/extensions/{b9db16a4-6edc-47ec-a1f4-b86292ed211d}/defaults/preferences/prefs-dwhelper.js
Profiles: Profile0 (Default) - LastVersion=19.0/20130108230423 (In use)
RunningIncompatibleAddons: False
SourcePackage: firefox
UpgradeStatus: Upgraded to raring on 2012-12-16 (27 days ago)
dmi.bios.date: 07/07/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.13
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1611
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 96.3A
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.13:bd07/07/2011:svnHewlett-Packard:pnHPPaviliondm1NotebookPC:pvr0589100000252B00000320100:rvnHewlett-Packard:rn1611:rvr96.3A:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion dm1 Notebook PC
dmi.product.version: 0589100000252B00000320100
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Hervé Fache (rvfh) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in firefox (Ubuntu):
status: New → Confirmed
Revision history for this message
Akkana Peck (akkzilla) wrote :

I'm seeing the same thing with firefox 20.0 from mozilla.org. Fine under pangolin, locks up under ringtail, though I can usually go 20-30 minutes between freezes. Same strace result as you saw. gdb isn't any help either:
(gdb) where
#0 0xb771c424 in __kernel_vsyscall ()
#1 0xb76f084b in pthread_cond_wait@@GLIBC_2.3.2 ()
   from /lib/i386-linux-gnu/libpthread.so.0
#2 0xb72d5d87 in PR_WaitCondVar () from /usr/local/firefox/libnspr4.so
#3 0xb72c90b3 in ?? () from /usr/local/firefox/libnspr4.so
#4 0xb72bfbf1 in PR_WaitProcess () from /usr/local/firefox/libnspr4.so
#5 0xb58dd690 in ?? () from /usr/local/firefox/libxul.so
Backtrace stopped: previous frame inner to this frame (corrupt stack?)

Revision history for this message
Paul White (paulw2u) wrote :

Hervé and anyone else affected,

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. This bug was reported over five years ago and there have been many changes in Ubuntu and Firefox since that time.

Do you still see a problem related to the one that you reported using a currently supported release of Ubuntu? Please let us know if you do.

If we do not hear from anyone this bug report will expire in approximately 60 days time.

Thank you all for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

Changed in firefox (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
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