Firefox emaI stuck, cannot enter into text or attach or cancel or delete

Bug #1071501 reported by jerrylamos
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

AOL email opens can enter address and subject, cannot enter anything into text box, cannot attach, cannot delete or cancel,. Happens intermittently with 12.10 for months. This is:
Description: Ubuntu Raring Ringtail (development branch)
Release: 13.04
Codename: raring
Linux version 3.5.0-17-generic (buildd@allspice) (gcc version 4.7.2 (Ubuntu/Linaro 4.7.2-2ubuntu1) ) #28-Ubuntu SMP Tue Oct 9 19:31:23 UTC 2012

yahoo, opera both email fine.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: firefox 16.0.1+build1-0ubuntu1
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: jerry 1572 F.... pulseaudio
 /dev/snd/controlC0: jerry 1572 F.... pulseaudio
BuildID: 20121010223843
Channel: Unavailable
Date: Thu Oct 25 17:14:04 2012
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2012-10-25 (0 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
IpRoute:
 default via 192.168.0.1 dev wlan0 proto static
 169.254.0.0/16 dev wlan0 scope link metric 1000
 192.168.0.0/24 dev wlan0 proto kernel scope link src 192.168.0.8 metric 9
MarkForUpload: True
PrefSources: prefs.js
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=16.0.1/20121010223843 (In use)
RelatedPackageVersions:
 rhythmbox-mozilla 2.97-1ubuntu5
 totem-mozilla 3.4.3-0ubuntu4
RunningIncompatibleAddons: False
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/06/2011
dmi.bios.vendor: Acer
dmi.bios.version: V1.05
dmi.board.name: Aspire 5253
dmi.board.vendor: Acer
dmi.board.version: V1.05
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAcer:bvrV1.05:bd01/06/2011:svnAcer:pnAspire5253:pvrV1.05:rvnAcer:rnAspire5253:rvrV1.05:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire 5253
dmi.product.version: V1.05
dmi.sys.vendor: Acer

Revision history for this message
jerrylamos (jerrylamos) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in firefox (Ubuntu):
status: New → Confirmed
Revision history for this message
Paul White (paulw2u) wrote :

Jerry,

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu since that time.

We'd like to close this bug report due to its age and long period of inactivity so please let us know if you still see a problem which is related to the one that was reported.

If we do not hear from you this bug report will expire in approximately 60 days time.

Thank you for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

Changed in firefox (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
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