Activity log for bug #1064445

Date Who What changed Old value New value Message
2012-10-09 14:43:00 Matthew Paul Thomas bug added bug
2012-10-09 14:43:00 Matthew Paul Thomas attachment added screencast of the problem https://bugs.launchpad.net/bugs/1064445/+attachment/3389710/+files/out-1.ogv
2012-10-09 14:43:31 Matthew Paul Thomas bug task added thunderbird (Ubuntu)
2012-10-09 14:44:04 Matthew Paul Thomas description Firefox 15.0.1, Ubuntu Q (and many previous versions) Thunderbird 15.0.1, Ubuntu Q (and many previous versions) 1. Trigger a crash, for example using the "Crash me!" add-on. 2. In the crash dialog, choose to submit the error report. 3. Choose to quit or restart Firefox/Thunderbird. What happens: * The text "Submitting your report..." appears briefly. * It's replaced by the text "There was a problem submitting your report." * The dialog closes. What should happen: The report is sent successfully. In Firefox, <about:crashes> lists dozens of "Submitted Crash Reports", but every one of them leads to a "Crash Not Found" error page at crash-stats.mozilla.com. Firefox 15.0.1, Ubuntu Q (and many previous versions) Thunderbird 15.0.1, Ubuntu Q (and many previous versions) 1. Trigger a crash, for example using the "Crash me!" add-on. 2. In the crash dialog, choose to submit the error report. 3. Choose to quit or restart Firefox/Thunderbird. What happens: * The text "Submitting your report..." appears briefly. * It's replaced by the text "There was a problem submitting your report." * The dialog closes. What should happen: The report is sent successfully. In Firefox, <about:crashes> lists dozens of "Submitted Crash Reports", but every one of them leads to a "Crash Not Found" error page at crash-stats.mozilla.com. This office does not use a proxy for its Internet connection.
2012-10-09 14:50:55 Matthew Paul Thomas description Firefox 15.0.1, Ubuntu Q (and many previous versions) Thunderbird 15.0.1, Ubuntu Q (and many previous versions) 1. Trigger a crash, for example using the "Crash me!" add-on. 2. In the crash dialog, choose to submit the error report. 3. Choose to quit or restart Firefox/Thunderbird. What happens: * The text "Submitting your report..." appears briefly. * It's replaced by the text "There was a problem submitting your report." * The dialog closes. What should happen: The report is sent successfully. In Firefox, <about:crashes> lists dozens of "Submitted Crash Reports", but every one of them leads to a "Crash Not Found" error page at crash-stats.mozilla.com. This office does not use a proxy for its Internet connection. Firefox 15.0.1, Ubuntu Q (and many previous versions) Thunderbird 15.0.1, Ubuntu Q (and many previous versions) 1. Trigger a crash, for example using the "Crash me!" add-on. 2. In the crash dialog, choose to submit the error report. 3. Choose to quit or restart Firefox/Thunderbird. What happens: * The text "Submitting your report..." appears briefly. * It's replaced by the text "There was a problem submitting your report." * The dialog closes. What should happen: The report is sent successfully. In Firefox, <about:crashes> lists dozens of "Submitted Crash Reports", but every one of them leads to a "Crash Not Found" error page at crash-stats.mozilla.com. Every line in ~/.mozilla/firefox/Crash Reports/submit.log (except for the first, which apparently succeeded) is of the form "[Wed 17 Aug 2011 12:43:10 BST] Crash report submission failed: Failure when receiving data from the peer". This office does not use a proxy for its Internet connection.
2012-10-09 18:24:22 Launchpad Janitor firefox (Ubuntu): status New Confirmed
2012-10-09 18:24:22 Launchpad Janitor thunderbird (Ubuntu): status New Confirmed
2012-10-10 02:57:30 Edward Donovan bug added subscriber Edward Donovan