[EDGY] firefox crashed [@ gtk_style_realize] [@ IA__gtk_style_attach]

[LowellBoggs]

Binary package hint: firefox

I was attempting to download the realplayer by pressing yellow download button and firefox crashed

I searched google for the linux realplayer download and then scrolled down the page until I saw the yellow download button.

I pressed the button, waited about 10 seconds an saw that firefox crashed. When I reopened it, I told it to restore the previous session.

This time I brought up the bug report window.

I have instructed firefox to remove the download window after the last file has been retrieved. I also have it ask me for the name of the directory in which to put the file.

[Reed Lipman (rmlipman)]

Thank you for the crash report. Can you repeat the crash? Does the crash generate a crash report? If so would you please attach it to this bug report, so we can process this bug further.

[LowellBoggs (lboggs)]

Hi Reed,

Thanks for attempting to help.

I just repeated the same steps that went through when the crash first
occurred but sadly it did not crash.

Here's the website that I was looking at in case that helps, but like I
said it didn't crash for me:

 http://www.real.com/linux/?src=

I pressed the yellow download button and it crashed (when I reported the
problem) but isn't crashing now.

I'll understand if you can't do much.

I'll tinker around with it a bit and if I can get it to crash, i'll mail
you the crash log if any.

By the way, how do you get a crash log? Do I need to set my user
attributes to allow crash dumps? I've forgotten the magic trick to do
that.

Regards,
  Lowell

On Tue, 2007-04-10 at 04:13 +0000, Reed Lipman wrote:
> Thank you for the crash report. Can you repeat the crash? Does the
> crash generate a crash report? If so would you please attach it to this
> bug report, so we can process this bug further.
>
> ** Changed in: firefox (Ubuntu)
> Assignee: (unassigned) => Reed Lipman
> Status: Unconfirmed => Needs Info
>

[Reed Lipman (rmlipman)]

Lowell,

While firefox is sometimes known to crash randomly, please understand these crashes are often not bugs. They can frequently be attributed to extensions, plugins, or other factors.

For this reason, I am closing this bug. Please feel free to reopen it if you feel the crash is reproducible. Use one or more of the following criteria: on other releases of Ubuntu, Newer versions of this program, crashes on every load and with up-to-date plugins.

[LowellBoggs (lboggs)]

By the way, Reed, firefox crashes a lot for me -- even though when I
installed it I made almost no configuration changes -- none that I can
think of.

Whenever I run some program that installs a plugin -- like MPlayer, I am
extremely careful not to touch anything that I don't have to.

Did I ask you how to get it to produce a crash log? I never see any
files in my home directory that would suggest that they were crash
logs...

Thanks,
  Lowell

On Tue, 2007-04-10 at 04:13 +0000, Reed Lipman wrote:
> Thank you for the crash report. Can you repeat the crash? Does the
> crash generate a crash report? If so would you please attach it to this
> bug report, so we can process this bug further.
>
> ** Changed in: firefox (Ubuntu)
> Assignee: (unassigned) => Reed Lipman
> Status: Unconfirmed => Needs Info
>

[Reed Lipman (rmlipman)]

At this time I will be reopening the bug and unassigning it from myself, as I am unsure how to get what you are looking for. If anyone else is able to do this, please take this bug.

[Hilario J. Montoliu (hjmf) (hmontoliu)]

Thank you for the bug report.

Could you please try to obtain a backtrace by following the instructions on https://wiki.ubuntu.com/MozillaTeam/Bugs, or upload the crash report that probably was generated during the crash and that should be located at /var/crash/. Also, please if this crash is reproducible describe the steps that lead to it. This will greatly aid us in tracking down your problem.

Thanks in advance

[LowellBoggs (lboggs)]

Hi Reed,

I understand -- thanks for your help so far. You can't fix what you
can't duplicate.

Is there a way to make firefox produce a core dump that I can attach to
a bug report the next time I get one?

Thanks,
  Lowell

On Wed, 2007-04-11 at 01:15 +0000, Reed Lipman wrote:
> Lowell,
>
> While firefox is sometimes known to crash randomly, please understand
> these crashes are often not bugs. They can frequently be attributed to
> extensions, plugins, or other factors.
>
> For this reason, I am closing this bug. Please feel free to reopen it if
> you feel the crash is reproducible. Use one or more of the following
> criteria: on other releases of Ubuntu, Newer versions of this program,
> crashes on every load and with up-to-date plugins.
>
> ** Changed in: firefox (Ubuntu)
> Status: Needs Info => Rejected
>

[LowellBoggs (lboggs)]

Hi Hilario -- thanks for pointing to the backtrace instructions, I'll
see if I can follow them.

Also, I am pretty sure that a report was sent when I created the bug --
it sure took an awful long time to search my system then asked me if I
wanted to send it. I answered yes.

I'll check the backtrace instructions and see if I get anywhere with
this.

Thanks again for your help.

Firefox is a lot farther a long that netscape ever was...

Lowel

On Wed, 2007-04-11 at 06:05 +0000, Hilario J. Montoliu (hjmf) wrote:
> Thank you for the bug report.
>
> Could you please try to obtain a backtrace by following the instructions
> on https://wiki.ubuntu.com/MozillaTeam/Bugs, or upload the crash report
> that probably was generated during the crash and that should be located
> at /var/crash/. Also, please if this crash is reproducible describe the
> steps that lead to it. This will greatly aid us in tracking down your
> problem.
>
> Thanks in advance
>
> ** Changed in: firefox (Ubuntu)
> Importance: Undecided => High
> Assignee: (unassigned) => Mozilla Bugs
>
> ** Summary changed:
>
> - I was attempting to download the realplayer by pressing yellow download button and firefox crashed
> + Firefox crash
>
> ** Description changed:
>
> Binary package hint: firefox
> +
> + I was attempting to download the realplayer by pressing yellow download
> + button and firefox crashed
>
> I searched google for the linux realplayer download and then scrolled
> down the page until I saw the yellow download button.
>
> I pressed the button, waited about 10 seconds an saw that firefox
> crashed. When I reopened it, I told it to restore the previous session.
>
> This time I brought up the bug report window.
>
> I have instructed firefox to remove the download window after the last
> file has been retrieved. I also have it ask me for the name of the
> directory in which to put the file.
>
> ** Tags added: mt-needreport
>

[LowellBoggs (lboggs)]

Hi Hilario,

I've been trying unsuccessfully to mail you a .gz of the crash log you
need for this issue.

However, my ISP limits me to 10MB and the .gz file is 17.2MB.

Is there an ftp size I can put the data?

Thanks,
  Lowell

On Wed, 2007-04-11 at 06:05 +0000, Hilario J. Montoliu (hjmf) wrote:
> Thank you for the bug report.
>
> Could you please try to obtain a backtrace by following the instructions
> on https://wiki.ubuntu.com/MozillaTeam/Bugs, or upload the crash report
> that probably was generated during the crash and that should be located
> at /var/crash/. Also, please if this crash is reproducible describe the
> steps that lead to it. This will greatly aid us in tracking down your
> problem.
>
> Thanks in advance
>
> ** Changed in: firefox (Ubuntu)
> Importance: Undecided => High
> Assignee: (unassigned) => Mozilla Bugs
>
> ** Summary changed:
>
> - I was attempting to download the realplayer by pressing yellow download button and firefox crashed
> + Firefox crash
>
> ** Description changed:
>
> Binary package hint: firefox
> +
> + I was attempting to download the realplayer by pressing yellow download
> + button and firefox crashed
>
> I searched google for the linux realplayer download and then scrolled
> down the page until I saw the yellow download button.
>
> I pressed the button, waited about 10 seconds an saw that firefox
> crashed. When I reopened it, I told it to restore the previous session.
>
> This time I brought up the bug report window.
>
> I have instructed firefox to remove the download window after the last
> file has been retrieved. I also have it ask me for the name of the
> directory in which to put the file.
>
> ** Tags added: mt-needreport
>

[Hilario J. Montoliu (hjmf) (hmontoliu)]

El vie, 13-04-2007 a las 00:52 +0000, LowellBoggs escribió:
> Hi Hilario,
>
> I've been trying unsuccessfully to mail you a .gz of the crash log you
> need for this issue.
>
> However, my ISP limits me to 10MB and the .gz file is 17.2MB.
>
> Is there an ftp size I can put the data?

Thank you Lowell for your feedback.

You might want to attach your report to [1].

Thanks in advance.

[1]"https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/105027/+addcomment"

[LowellBoggs (lboggs)]

see 17mb gz file attached

[LowellBoggs (lboggs)]

Thanks Hilario -- I appreciate the help.

It seemed to work.

Regards,
 Lowell

On Mon, 2007-04-16 at 09:05 +0000, Hilario J. Montoliu (hjmf) wrote:
> El vie, 13-04-2007 a las 00:52 +0000, LowellBoggs escribió:
> > Hi Hilario,
> >
> > I've been trying unsuccessfully to mail you a .gz of the crash log you
> > need for this issue.
> >
> > However, my ISP limits me to 10MB and the .gz file is 17.2MB.
> >
> > Is there an ftp size I can put the data?
>
> Thank you Lowell for your feedback.
>
> You might want to attach your report to [1].
>
> Thanks in advance.
>
> [1]"https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/105027/+addcomment"
>

[Hilario J. Montoliu (hjmf) (hmontoliu)]

Retrace done.

Extract from retraced stacktrace:
...
#3 <signal handler called>
#4 gtk_style_realize (style=0xa73a3e8, colormap=0x0)
#5 IA__gtk_style_attach (style=0xa842d00, window=0x912a9c8)
#6 gtk_widget_set_style_internal (widget=0x9b18480,
#7 reset_rc_styles_recurse (widget=0x9b18480, data=0x0)
#8 moz_container_forall (container=0x826ce40,
#9 IA__gtk_container_forall (container=0x826ce40,
#10 reset_rc_styles_recurse (widget=0x826ce40, data=0x0)
#11 gtk_bin_forall (container=0x8139738, include_internals=1,
#12 IA__gtk_container_forall (container=0x8139738,
#3 nsSocketTransportService::Poll (this=0x80dead8,
#4 nsSocketTransportService::Run (this=0x80dead8)
#5 nsThread::Main (arg=0x80d2988) at nsThread.cpp:118
#6 _pt_root (arg=0x80d2a08) at ptthread.c:220
#7 start_thread () from /lib/tls/i686/cmov/libpthread.so.0
#8 clone () from /lib/tls/i686/cmov/libc.so.6
#0 __kernel_vsyscall ()
...

Tagging as mt-confirm for further processing

[Hilario J. Montoliu (hjmf) (hmontoliu)]

Retraced Thread Stacktrace