Firefox 13 takes control over the mouse pointer when bookmarks are dragged on xubuntu 12.04

Bug #1012257 reported by GridCube
164
This bug affects 37 people
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

This bug first appeared when i tried to drag and drop bookmarks to the new "new tab" page.

it repeated when i tried to drag and drop the favicon to a bookmark folder.

EDIT: You can recover the pointer by killing firefox, alt-tabing to a taskmanager, pressing alt-F2 and killall firefox or going to a tty by ctrl-alt-Fn and killing from there, you can also just alt-f4 and close the firefox instance.

This bug wasnt reported properly earlier, i apologize for that.

================

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: firefox 13.0+build1-0ubuntu0.12.04.1
ProcVersionSignature: Ubuntu 3.2.0-24.39-generic 3.2.16
Uname: Linux 3.2.0-24-generic x86_64
NonfreeKernelModules: nvidia
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: benitez 1553 F.... xfce4-volumed
                      benitez 1576 F.... pulseaudio
 /dev/snd/controlC0: benitez 1553 F.... xfce4-volumed
                      benitez 1576 F.... pulseaudio
BuildID: 20120601175215
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xdedf8000 irq 23'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,10ec0888,00100001'
   Controls : 50
   Simple ctrls : 23
Card1.Amixer.info:
 Card hw:1 'NVidia_1'/'HDA NVidia at 0xdef7c000 irq 17'
   Mixer name : 'Nvidia GPU 1c HDMI/DP'
   Components : 'HDA:10de001c,ffffffff,00100100'
   Controls : 12
   Simple ctrls : 2
Channel: release
CurrentDmesg:
 [ 40.001591] init: plymouth-upstart-bridge main process (924) killed by TERM signal
 [ 47.648022] eth0: no IPv6 routers present
 [ 4289.956824] warning: `VirtualBox' uses 32-bit capabilities (legacy support in use)
Date: Tue Jun 12 13:52:27 2012
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Xubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
IpRoute:
 default via 192.168.2.1 dev eth0 proto static
 169.254.0.0/16 dev eth0 scope link metric 1000
 192.168.2.0/24 dev eth0 proto kernel scope link src 192.168.2.102 metric 1
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MostRecentCrashID: bp-c9f3c425-1537-48a1-857d-1bc8c2120212
PciNetwork:

Plugins:
 Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
 iTunes Application Detector - /usr/lib/mozilla/plugins/librhythmbox-itms-detection-plugin.so (rhythmbox-mozilla)
ProcEnviron:
 LANGUAGE=es_AR:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=es_AR.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=13.0/20120601175215 (In use)
RelatedPackageVersions: rhythmbox-mozilla 2.96-0ubuntu4
RfKill:

RunningIncompatibleAddons: False
SourcePackage: firefox
SubmittedCrashIDs:
 bp-c9f3c425-1537-48a1-857d-1bc8c2120212
 bp-eaffd98e-8174-41f8-892e-b0acb2111217
 bp-5cec87b8-0406-4357-933c-f6ede2111202
 bp-04ffa0f9-efa5-457a-b1e3-164162111029
 bp-a34eb771-ec1a-478b-83f7-c152d2111029
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog: Jun 12 10:47:19 benitez kernel: [ 4289.956824] warning: `VirtualBox' uses 32-bit capabilities (legacy support in use)
dmi.bios.date: 07/25/2006
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.00
dmi.board.name: AM2NF6G-VSTA
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.00:bd07/25/2006:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvn:rnAM2NF6G-VSTA:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

Revision history for this message
GridCube (gridcube) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in firefox (Ubuntu):
status: New → Confirmed
Revision history for this message
GridCube (gridcube) wrote :

I tried to reproduce this bug on my other machines, using the -safe-mode flag, and after moving about 5 bookmarks around it freezed again on my i386 netbook, so this bug is not related to the infrastructure, or so i think.

description: updated
Revision history for this message
Chris Coulson (chrisccoulson) wrote :

This is fixed in quantal

Changed in firefox (Ubuntu):
status: Confirmed → Fix Released
Revision history for this message
yarly (ih8junkmai1) wrote :

Verified and experienced in Ubuntu 10.04 two times over the past 4 days.

***@****:~$ lsb_release -rd
Description: Ubuntu 10.04.4 LTS
Release: 10.04
***@****:~$ apt-cache policy firefox
firefox:
  Installed: 13.0.1+build1-0ubuntu0.10.04.1
  Candidate: 13.0.1+build1-0ubuntu0.10.04.1
  Version table:
 *** 13.0.1+build1-0ubuntu0.10.04.1 0
        500 http://us.archive.ubuntu.com/ubuntu/ lucid-updates/main Packages
        500 http://security.ubuntu.com/ubuntu/ lucid-security/main Packages
        100 /var/lib/dpkg/status
     3.6.3+nobinonly-0ubuntu4 0
        500 http://us.archive.ubuntu.com/ubuntu/ lucid/main Packages

Revision history for this message
yarly (ih8junkmai1) wrote :

To clarify, I experienced the hand freeze bug while clicking on open tabs, not while navigating bookmarks.

Revision history for this message
yarly (ih8junkmai1) wrote :

Hand freeze bug #1015152 was marked as a duplicate of this bug

https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1015152

Revision history for this message
Daniel Letzeisen (dtl131) wrote :

I unmarked the hand freeze bug as a duplicate because there's a difference between the whole system freezing and the cursor getting stuck and having to kill firefox.

Revision history for this message
GridCube (gridcube) wrote :

Dave Lentz, you should remark it as duplicated, i mislabeled the bug, it just stoles the control over the mouse, you have to kill firefox to recover it. Sorry for the confusion, i should have been more specific

summary: - Firefox 13 freezes the whole computer when bookmarks are dragged on
- xubuntu 12.04
+ Firefox 13 takes control over the mouse pointer when bookmarks are
+ dragged on xubuntu 12.04
description: updated
Revision history for this message
pype (pype-1999-geo) wrote :

I can reproduce it fairly consistently in the old blogger post-edition interface: all I have to do is to select a block of text, click the "insert link" button, and then try to scroll with the mouse wheel.

The last X event that xev reports when the mouse cursor is turned into a grabbing hand is:

LeaveNotify event, serial 19, synthetic NO, window 0x8400089,
    root 0x10f, subw 0x8400104, time 3973343933, (323,396), root:(851,448),
    mode NotifyGrab, detail NotifyNonlinearVirtual, same_screen YES,
    focus NO, state 16

HTH.

Revision history for this message
Florent Mertens (givre) wrote :

This would need fixing on previous ubuntu version IMO. I alos just had this problem with 12.04.
An end user would definitly not realize that restarting firefox would fix it and so in my opinion this should be classify as system freeze and treated as such.

Revision history for this message
John Law (anoctoil) wrote :

Hand froze when I dragged the tab of newtab page down to the document area of the same page and released the mouse.
Control -Q worked to get me out. Restarting Firefox restored all OK.
Ubuntu Natty with xfce 4.8 updated this week.

Revision history for this message
John Law (anoctoil) wrote :

After the above post: On a second try to move the newtab tab and drop it on the document area something a little different occurred. The cursor did not immediately become a hand. It remained as a regular pointer even as I held the mouse button down, until several seconds afterwards I moved over the tab bar again. Then, without my clicking, the cursor became a grab hand and would not respond.

Revision history for this message
Zalbor (zalbor) wrote :

One easy way to reproduce this (or something very similar) is to left-click on anything draggable (image, tab etc) but BEFORE releasing the left mouse button, press the right one THEN drag. The cursor takes the "No" form and is unusable for the whole desktop until you kill Firefox.
The above is something I do often when I almost click on the wrong thing, and in previous Firefox versions the left-click was getting cancelled.

Revision history for this message
Micah Gersten (micahg) wrote :

This should be fixed in the beta PPA. You can try Firefox 14 in ppa:mozillateam/firefox-next or wait 2 weeks for it to be pushed out to the stable releases.

Revision history for this message
Rui Lapa (rui-lapa) wrote :

Still happening on Lucid and Firefox 14.0.1+build1-0ubuntu0.10.04.1.

Revision history for this message
Ray T (raymond-thomson76) wrote :

this problem seems to still occur, I have not run linux for long and i have only noticed this randomly in the last month.

Problem = "A" Window grabs control of the mouse and does not let go, can still move the mouse but no interaction with any part of the screen.

This has happened on a Dell Latitude D505 and on a Fujitsu base unit, both running Xubuntu 12.04.

I seem to be able to replicate the error by quickly and continuosly maximising and restoring the window by clicking in the windows title bar itself.
This will work with Firefox 15.0.1 and with Thunar 1.2.3 but does not seem to work on the Terminal 0.4.8. (dont know if Terminal cannot trigger the error for some reason, but more qualified people will have to judge)

I can only get out of it by getting to a terminal window using <ALT> + <CTRL> + F1, and typing "killall -u <MyUserName>.
Then logging back in.

Revision history for this message
Ray T (raymond-thomson76) wrote :

Just to add. This can be very hard replicate at times (minute or so, so far) or very quick and easy.
The icon does seem to flicker to the grab hand when this "seems" more likely to error.
cheers

Revision history for this message
Ray T (raymond-thomson76) wrote :

Hi can anyone tell me if the fix is released when it will be "on" my machine ?? or is it already ??

Had it happen again today 5 minutes ago. this time while using AbiWord. it was the only widow open and all i done was double click the title bar to expand the window. again the only way out was to <ALT> + <CTRL> + F1, and typing "killall -u <MyUserName> then re-logging in.

Revision history for this message
Ray T (raymond-thomson76) wrote :

Sorry for another post but,

Just replicated the error 3 times in a row with Firefox 16.0.2 with the method i described in #17.
The only slight addon is i am moving the mouse left and right about a centemeter while/as i press the left mouse button.

Obviously this does not seem to be just firefox that causes the problem.
Is there a way i can record what i do on the screen for others to see (if that helps ?)?

Lastly Alt Tabbing did unlock it, and i did not try Alt tab with #19

Revision history for this message
SabreWolfy (sabrewolfy) wrote :

Occurs from time to time on CrunchBang Waldorf/Wheezy with Firefox 13, usually when clicking, but have not been able to isolate it.

Revision history for this message
Suraj N. Kurapati (sunaku) wrote :

Running "xdotool key XF86Ungrab" fixes the problem, as explained at http://unix.stackexchange.com/a/40472

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