impossible to install addons

Bug #496800 reported by yacine
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
firefox-3.5 (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Binary package hint: firefox-3.5

trying to install addons from the browser addons interface or directly from the website is totally impossible ,only from the ubuntu software center is ok but it doesnt offer all addons and also removing themt directly from the addons interface is impossible .

ProblemType: Bug
Architecture: i386
Date: Tue Dec 15 02:17:31 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu-Netbook-Remix 9.10 "Karmic Koala" - Release i386 (20091028.4)
Package: firefox-3.5 3.5.5+nobinonly-0ubuntu0.9.10.1
ProcEnviron:
 LANG=fr_CA.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
SourcePackage: firefox-3.5
Tags: ubuntu-unr
Uname: Linux 2.6.31-16-generic i686
XsessionErrors:
 (gnome-settings-daemon:2925): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:2925): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:2964): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:3002): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed

Revision history for this message
yacine (yacinester) wrote :
Revision history for this message
Dave Walker (dogatemycomputer) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

* Is this reproducible?
* If so, what specific steps should we take to recreate this bug?
* Do you receive any errors when attempting to install or remove add-ons?

This will help us to find and resolve the problem.

Changed in firefox-3.5 (Ubuntu):
status: New → Incomplete
Revision history for this message
yacine (yacinester) wrote : Re: [Bug 496800] Re: impossible to install addons

Thank you Dave to spending your time for this
first if it's reproducible : Yes each time can't get any addons
second what to do: normal steps as the other computer Go to options then
addons and select the addons from the addon's interface search or
directly from the mozilla website then wait until the message error pop up
third : the message Error is download error -228

hope those answers will help you.
best regards
Yacine

Revision history for this message
Víctor M. Hernández (victor-hr) wrote :

Hi all,

I am also experiencing this error.

I am running firefox 3.5.6 from official ubuntu repositories (ubuntu 9.10 32-bit).

Moreover extensions install correctly from downloaded xpi files and from sites different than addons.mozilla.org.

Best regards,

Víctor

Revision history for this message
Víctor M. Hernández (victor-hr) wrote :

In reply to Dave Walker:

* Is this reproducible?
I can reproduce this problem always.

* If so, what specific steps should we take to recreate this bug?
Simply open Tools/Add-ons in firefox, look for any add-on in Get Add-ons tab and click in "Add to Firefox".

* Do you receive any errors when attempting to install or remove add-ons?
Installation starts a while after click in "Add to Firefox" (up to a few minutes later), then download of the extension does not start (it appears a empty progress bar in the "Install" tab in the Add-os window), and after a while, an error box appears with this message: "download error -228"

Thanks,

Víctor

Philip Muškovac (yofel)
Changed in firefox-3.5 (Ubuntu):
status: Incomplete → Confirmed
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