"You are disconnected from Messenger." on Oasis Active Dating site.

Bug #483025 reported by Michael E Granat
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox-3.5 (Ubuntu)
New
Undecided
Unassigned

Bug Description

Binary package hint: firefox-3.5

As I have written to the support team at http://www.oasisactive.com/
"Why, in Mozilla Firefox 3.5.5 for Ubuntu Linux, am I constantly disconnected from your messenger service, making it impossible for me to contact other subscribers? Please advise."
Their response (condensed):
"This problem is normally caused because the Flash player in your web browser is unable to start normally.
Please check that you don't have any Ad Blockers, Add-ons or Toolbars installed on your browser that may block Adobe Flash and stop it from working correctly.
If this doesn't resolve the issue and you are using Firefox then please try using Internet Explorer.
Can you please let us know if this issue has been resolved, or if you continue to have problems.
If you have any further questions please reply directly to this email.
Please do not remove this tracking code GREF-3269393320 from your reply.
Kind Regards
Angela
Oasis Active"
Mine to them (condensed):
"There is no Microsoft Internet Explorer browser available for the Linux operating system (I would have to set up a mock Windows environment called Wine to even attempt to do so).
As for the latest Firefox, in which the latest Adobe Flash Player works just fine, even with the Adblock Plus tool disabled before attempting to gain access to your Web site, I see all the ads but the messenger service in your site refuses to connect.
The only time that its reconnect button displays is just as I am logging out, which is too late for it to connect.
Will just have to use the www.plentyoffish.com dating site instead.
I'm certainly never going back to having Microsloth WinDoze again. Every incarnation of it was a computing nightmare.
So thanks for trying but, because your Web site fails to comply with open Web connectivity standards, it is effectively useless to me. (Unless you can think of another solution or finally support the Opera Web browser?)
Any ideas?"
The site worked with Firefox on Windows XP Home, even with Adblock plus running.

ProblemType: Bug
Architecture: i386
Date: Sun Nov 15 22:07:07 2009
DistroRelease: Ubuntu 9.10
Package: firefox-3.5 3.5.5+nobinonly-0ubuntu0.9.10.1
ProcEnviron:
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: firefox-3.5
Uname: Linux 2.6.31-14-generic i686

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Michael E Granat (megranat) wrote :
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