Firefox cannot install or upgrade extensions

Bug #477103 reported by David D Short
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox-3.5 (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: firefox-3.5

I upgraded to Karmic Koala the other day, and Firefox became unable to install extensions.

See forum posts discussing the problem:
http://ubuntuforums.org/showthread.php?p=8260916
http://www.uluga.ubuntuforums.org/showthread.php?t=1287367

ProblemType: Bug
Architecture: amd64
Date: Sat Nov 7 12:39:10 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: firefox 3.5.4+nobinonly-0ubuntu0.9.10.1
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_GB:en
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: firefox-3.5
Uname: Linux 2.6.31-14-generic x86_64

Revision history for this message
David D Short (chameleondave) wrote :
Revision history for this message
Micah Gersten (micahg) wrote :

Thank you for reporting this to Ubuntu. Sometimes Firefox profiles can become corrupt and/or extensions can conflict. Could you please try this with a new profile and see if the problem still exists? You do not need to delete your old profile to test. If this helps, you might want to try to disable all your extensions and re-enable them one by one until you find the problematic one.

You can start the profile manager with the following command:
firefox -ProfileManager

Changed in firefox-3.5 (Ubuntu):
status: New → Incomplete
Revision history for this message
David D Short (chameleondave) wrote :

Already tried that.

Revision history for this message
Micah Gersten (micahg) wrote :

Do you have the apparmor profile enabled for Firefox?

Revision history for this message
David D Short (chameleondave) wrote :

I’d never heard of AppArmor, so I did ‘sudo apt-get purge apparmor’ to make sure I didn’t have it.

Still doesn’t work.

Revision history for this message
Micah Gersten (micahg) wrote :

Ok, you don't want to purge apparmor, as it is one of the security measures in Ubuntu. Please try reinstalling firefox-3.5 and xulrunner-1.9.1

Revision history for this message
David D Short (chameleondave) wrote :

OK, I’ve reinstalled AppArmor, not that I noticed any difference to anything without it.

I reinstalled the other packages.

I’ve just been able, after a long wait, to get to the download phase. However, I then get the message:

‘Firefox could not install the file at

https://addons.mozilla.org/downloads/file/62432/foxyproxy-2.14-fx+sm+tb.xpi?src=api

because: Download error
-228’

Actually, I’ve just noticed that I cannot download the above file even with wget or Chromium!

Revision history for this message
Micah Gersten (micahg) wrote :

Do you have a proxy on your network? If you can't download the files with wget, it's not Firefox blocking the downloads.

Revision history for this message
David D Short (chameleondave) wrote :

No.

<Sigh> I give up.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox-3.5 (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox-3.5 (Ubuntu):
status: Incomplete → Expired
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