cannot load gmx.com correctly

[mark strawser]

Binary package hint: firefox-3.5

When trying to load gmx.com in FF 3.5 (Shiretoko) in Ubuntu 9.04 a banner appears at the top of the screen stating "To take full advantage of GMX we recommend dowloading Internet Explorer 7, Firefox 3 or Safari 3." When trying to log in, a similar message appears and log in is denied. This problem does not occur in FF 3.0, also installed on my system.

I've reported this to staff at gmx.com who state that they have no problems using the site with FF 3.5. (I can provide relevant correspondence if desired). Since they can use the site with FF 3.5 (they did not specify a platform) and I'm am able to with 3.0 on Ubuntu, it seems as though the problem _may_ be with the packaging of FF 3.5 on Ubuntu. Perhaps something to do with the user agent?

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
Package: firefox-3.5 3.5.3+build1+nobinonly-0ubuntu0.9.04.2
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.5
Uname: Linux 2.6.28-15-generic i686

[Micah Gersten (micahg)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 397211, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

It is indeed the user agent. You can try user-agent-switcher and let them know to check for the Gecko version and not the string Firefox.