OptionsXpress's FlexChart Crashes OS while in Firefox w/ Java6 Ubuntu Jaunty Jackalope

Bug #480451 reported by rusivi2
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox-3.0 (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: firefox-3.0

1) lsb_release -rd
Description: Ubuntu 9.04
Release: 9.04

2) apt-cache policy firefox
firefox:
  Installed: 3.0.15+nobinonly-0ubuntu0.9.04.1
  Candidate: 3.0.15+nobinonly-0ubuntu0.9.04.1
  Version table:
 *** 3.0.15+nobinonly-0ubuntu0.9.04.1 0
        500 http://us.archive.ubuntu.com jaunty-updates/main Packages
        500 http://security.ubuntu.com jaunty-security/main Packages
        100 /var/lib/dpkg/status
     3.0.8+nobinonly-0ubuntu3 0
        500 http://us.archive.ubuntu.com jaunty/main Packages

apt-cache policy sun-java6-jre
sun-java6-jre:
  Installed: 6-16-0ubuntu1.9.04
  Candidate: 6-16-0ubuntu1.9.04
  Version table:
 *** 6-16-0ubuntu1.9.04 0
        500 http://us.archive.ubuntu.com jaunty-updates/multiverse Packages
        100 /var/lib/dpkg/status
     6-13-1 0
        500 http://us.archive.ubuntu.com jaunty/multiverse Packages

apt-cache policy sun-java6-bin
sun-java6-bin:
  Installed: 6-16-0ubuntu1.9.04
  Candidate: 6-16-0ubuntu1.9.04
  Version table:
 *** 6-16-0ubuntu1.9.04 0
        500 http://us.archive.ubuntu.com jaunty-updates/multiverse Packages
        100 /var/lib/dpkg/status
     6-13-1 0
        500 http://us.archive.ubuntu.com jaunty/multiverse Packages

apt-cache policy sun-java6-plugin
sun-java6-plugin:
  Installed: 6-16-0ubuntu1.9.04
  Candidate: 6-16-0ubuntu1.9.04
  Version table:
 *** 6-16-0ubuntu1.9.04 0
        500 http://us.archive.ubuntu.com jaunty-updates/multiverse Packages
        100 /var/lib/dpkg/status
     6-13-1 0
        500 http://us.archive.ubuntu.com jaunty/multiverse Packages

3) Upon navigating to www.optionsxpress.com and logging in, I could successfully view the "FlexCharts" page. The page loads, with the Java.com loading display animation in progress. After the animation completes, the chart loads fine and is accessible. This page loaded as anticipated when the above mentioned packages were:

sun-java6-bin (6-14-0ubuntu1.9.04)
sun-java6-jre (6-14-0ubuntu1.9.04)
sun-java6-plugin (6-14-0ubuntu1.9.04)
firefox (3.0.8+nobinonly-0ubuntu3) to 3.0.13+nobinonly-0ubuntu0.9.04.1
firefox-3.0 (3.0.8+nobinonly-0ubuntu3) to 3.0.13+nobinonly-0ubuntu0.9.04.1
firefox-3.0-branding (3.0.8+nobinonly-0ubuntu3) to 3.0.13+nobinonly-0ubuntu0.9.04.1
firefox-3.0-gnome-support (3.0.8+nobinonly-0ubuntu3) to 3.0.13+nobinonly-0ubuntu0.9.04.1
firefox-gnome-support (3.0.8+nobinonly-0ubuntu3) to 3.0.13+nobinonly-0ubuntu0.9.04.1

4) After Firefox and the sun-java6 associated packages were "updated", when I navigate to the "FlexCharts" page the OS hangs, replaced with some white text on black background printed to the screen, the mouse cursor visible but unmovable, and no further changes from the screen. This happens without fail everytime I attempt this.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
NonfreeKernelModules: fglrx
Package: firefox-3.0 3.0.15+nobinonly-0ubuntu0.9.04.1
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.28-16-generic i686

Related branches

Revision history for this message
rusivi2 (rusivi2-deactivatedaccount) wrote :
tags: added: jaunty ubuntu
Revision history for this message
rusivi2 (rusivi2-deactivatedaccount) wrote :

I am able to go to the OptionsXpress's FlexCharts page and see the chart as intended. I have made no changes (updates, packages, or otherwise) since bug was initiated. Tried closing, reopening, migrating another page then coming back and the chart page works as intended.

Revision history for this message
Micah Gersten (micahg) wrote :

This bug report is being closed due to your last comment regarding this being fixed. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status . Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in firefox-3.0 (Ubuntu):
status: New → Invalid
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