Firefox 3.0.9 Fails to Start

Bug #365827 reported by Thangalin on 2009-04-24
8
Affects Status Importance Assigned to Milestone
firefox-3.0 (Ubuntu)
Undecided
Unassigned

Bug Description

Binary package hint: firefox-3.0

$ lsb_release -rd
Description: Ubuntu 8.10
Release: 8.10

firefox:
  Installed: (none)
  Candidate: 3.0.9+nobinonly-0ubuntu0.8.10.1
  Version table:
     3.0.9+nobinonly-0ubuntu0.8.10.1 0
        500 http://ubuntu.media.mit.edu intrepid-updates/main Packages
        500 http://security.ubuntu.com intrepid-security/main Packages
     3.0.3+nobinonly-0ubuntu2 0
        500 http://ubuntu.media.mit.edu intrepid/main Packages

$ sudo apt-get install firefox-3.0
Reading package lists... Done
Building dependency tree
Reading state information... Done
firefox-3.0 is already the newest version.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

Expected Results
Firefox should have started upon clicking the Firefox icon.

Actual Results
Mouse cursor changed to "busy loading" icon. Mouse cursor eventually changed back to normal. Firefox did not start.

This was an upgrade from the previous version of Firefox (3.0.7?). It included add-ons such as:

- Flashblock
- Sun's Java plug-in
- Flash plug-in

ProblemType: Bug
Architecture: amd64
DistroRelease: Ubuntu 8.10
NonfreeKernelModules: nvidia
Package: firefox-3.0 3.0.9+nobinonly-0ubuntu0.8.10.1
ProcEnviron:
 SHELL=/bin/bash
 PATH=/usr/kde3/bin:/usr/kde3/games:/usr/kde3/bin:/home/username/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/home/username/bin:/opt/jdk/bin:/opt/ant/bin
 LANG=en_CA.UTF-8
SourcePackage: firefox-3.0
Uname: Linux 2.6.27-11-generic x86_64

Thangalin (thangalin) wrote :
Thangalin (thangalin) wrote :

After removing Flash, Java, CrystalFox_Qute, and Firebug, Firefox started to work again.

andrewmcnnz (andrew-scoop) wrote :

I don't know if it's related, but I'm also having problems with the latest firefox and firebug. Firefox seems to work OK, but in firebug if I disable a bit of css and then try to re-enable it, a chunk of the css dissapears, including the bit I was experimenting with.

Alexander Sack (asac) wrote :

we know about a regression which will lead to a quick 3.0.10 update (next week):

http://bugzilla.mozilla.org/show_bug.cgi?id=489322

not sure if this is your bug.

Micah Gersten (micahg) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, this package has been updated for your Ubuntu release since you reported this bug. Please upgrade to the most recent version and let us know if you are still having this issue. Thanks in advance.

Changed in firefox-3.0 (Ubuntu):
status: New → Incomplete
Micah Gersten (micahg) wrote :

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please let us know if the upgrade to 3.0.10 has fixed your problem? Thanks!

path (patrick-harzheim) wrote :

Just installed 9.04 and firefox is behaving as described in this bug.

I can 'sudo firefox', that works.

path (patrick-harzheim) wrote :

I knew I was jumping the gun!

from /home/'user'
sudo chown -R user:user .mozilla/

Done!

http://kb.mozillazine.org/Browser_will_not_start_up#Ownership

Please do not ever do:
sudo firefox

That causes so many problems.

path wrote:
> Just installed 9.04 and firefox is behaving as described in this bug.
>
> I can 'sudo firefox', that works.
>
>

path (patrick-harzheim) wrote :

is there a sudo firefox bug # ?

On Mon, Jun 22, 2009 at 2:38 PM, Micah
Gersten<email address hidden> wrote:
> Please do not ever do:
> sudo firefox
>
> That causes so many problems.
>
> path wrote:
>> Just installed 9.04 and firefox is behaving as described in this bug.
>>
>> I can 'sudo firefox', that works.
>>
>>
>
> --
> Firefox 3.0.9 Fails to Start
> https://bugs.launchpad.net/bugs/365827
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “firefox-3.0” source package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: firefox-3.0
>
> $ lsb_release -rd
> Description:    Ubuntu 8.10
> Release:        8.10
>
> firefox:
>  Installed: (none)
>  Candidate: 3.0.9+nobinonly-0ubuntu0.8.10.1
>  Version table:
>     3.0.9+nobinonly-0ubuntu0.8.10.1 0
>        500 http://ubuntu.media.mit.edu intrepid-updates/main Packages
>        500 http://security.ubuntu.com intrepid-security/main Packages
>     3.0.3+nobinonly-0ubuntu2 0
>        500 http://ubuntu.media.mit.edu intrepid/main Packages
>
> $ sudo apt-get install firefox-3.0
> Reading package lists... Done
> Building dependency tree
> Reading state information... Done
> firefox-3.0 is already the newest version.
> 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
>
> Expected Results
> Firefox should have started upon clicking the Firefox icon.
>
> Actual Results
> Mouse cursor changed to "busy loading" icon. Mouse cursor eventually changed back to normal. Firefox did not start.
>
> This was an upgrade from the previous version of Firefox (3.0.7?). It included add-ons such as:
>
> - Flashblock
> - Sun's Java plug-in
> - Flash plug-in
>
> ProblemType: Bug
> Architecture: amd64
> DistroRelease: Ubuntu 8.10
> NonfreeKernelModules: nvidia
> Package: firefox-3.0 3.0.9+nobinonly-0ubuntu0.8.10.1
> ProcEnviron:
>  SHELL=/bin/bash
>  PATH=/usr/kde3/bin:/usr/kde3/games:/usr/kde3/bin:/home/username/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/home/username/bin:/opt/jdk/bin:/opt/ant/bin
>  LANG=en_CA.UTF-8
> SourcePackage: firefox-3.0
> Uname: Linux 2.6.27-11-generic x86_64
>

Micah Gersten (micahg) wrote :

@path
No, no sudo firefox bug #, just don't do it. :)

cray11 (cray11) wrote :

I have the same exact problem but none of the solutions I tried worked for me so far.

Tried removing .mozilla folder, uninstal and reinstall but nothing works. Tried loading it from console and all I get is "bus error".

Any advise will be good for now. Thanks

path (patrick-harzheim) wrote :

What is the owner/group of the ".mozzila" folder?

On Thu, Jul 16, 2009 at 4:25 AM, cray11<email address hidden> wrote:
> I have the same exact problem but none of the solutions I tried worked
> for me so far.
>
> Tried removing .mozilla folder, uninstal and reinstall but nothing
> works. Tried loading it from console and all I get is "bus error".
>
> Any advise will be good for now. Thanks
>
> --
> Firefox 3.0.9 Fails to Start
> https://bugs.launchpad.net/bugs/365827
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “firefox-3.0” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: firefox-3.0
>
> $ lsb_release -rd
> Description:    Ubuntu 8.10
> Release:        8.10
>
> firefox:
>  Installed: (none)
>  Candidate: 3.0.9+nobinonly-0ubuntu0.8.10.1
>  Version table:
>     3.0.9+nobinonly-0ubuntu0.8.10.1 0
>        500 http://ubuntu.media.mit.edu intrepid-updates/main Packages
>        500 http://security.ubuntu.com intrepid-security/main Packages
>     3.0.3+nobinonly-0ubuntu2 0
>        500 http://ubuntu.media.mit.edu intrepid/main Packages
>
> $ sudo apt-get install firefox-3.0
> Reading package lists... Done
> Building dependency tree
> Reading state information... Done
> firefox-3.0 is already the newest version.
> 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
>
> Expected Results
> Firefox should have started upon clicking the Firefox icon.
>
> Actual Results
> Mouse cursor changed to "busy loading" icon. Mouse cursor eventually changed back to normal. Firefox did not start.
>
> This was an upgrade from the previous version of Firefox (3.0.7?). It included add-ons such as:
>
> - Flashblock
> - Sun's Java plug-in
> - Flash plug-in
>
> ProblemType: Bug
> Architecture: amd64
> DistroRelease: Ubuntu 8.10
> NonfreeKernelModules: nvidia
> Package: firefox-3.0 3.0.9+nobinonly-0ubuntu0.8.10.1
> ProcEnviron:
>  SHELL=/bin/bash
>  PATH=/usr/kde3/bin:/usr/kde3/games:/usr/kde3/bin:/home/username/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/home/username/bin:/opt/jdk/bin:/opt/ant/bin
>  LANG=en_CA.UTF-8
> SourcePackage: firefox-3.0
> Uname: Linux 2.6.27-11-generic x86_64
>

cray11 (cray11) wrote :

I am the only user and I did remove the folder in root using both console and GUI. Still got the same error. Thanks.

path (patrick-harzheim) wrote :

k, if you removed the folder in root, did root own it?

ie: Does root own the .mozzila folder in your home directory?

On Sat, Jul 18, 2009 at 5:07 AM, cray11<email address hidden> wrote:
> I am the only user and I did remove the folder in root using both
> console and GUI. Still got the same error. Thanks.
>
> --
> Firefox 3.0.9 Fails to Start
> https://bugs.launchpad.net/bugs/365827
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “firefox-3.0” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: firefox-3.0
>
> $ lsb_release -rd
> Description:    Ubuntu 8.10
> Release:        8.10
>
> firefox:
>  Installed: (none)
>  Candidate: 3.0.9+nobinonly-0ubuntu0.8.10.1
>  Version table:
>     3.0.9+nobinonly-0ubuntu0.8.10.1 0
>        500 http://ubuntu.media.mit.edu intrepid-updates/main Packages
>        500 http://security.ubuntu.com intrepid-security/main Packages
>     3.0.3+nobinonly-0ubuntu2 0
>        500 http://ubuntu.media.mit.edu intrepid/main Packages
>
> $ sudo apt-get install firefox-3.0
> Reading package lists... Done
> Building dependency tree
> Reading state information... Done
> firefox-3.0 is already the newest version.
> 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
>
> Expected Results
> Firefox should have started upon clicking the Firefox icon.
>
> Actual Results
> Mouse cursor changed to "busy loading" icon. Mouse cursor eventually changed back to normal. Firefox did not start.
>
> This was an upgrade from the previous version of Firefox (3.0.7?). It included add-ons such as:
>
> - Flashblock
> - Sun's Java plug-in
> - Flash plug-in
>
> ProblemType: Bug
> Architecture: amd64
> DistroRelease: Ubuntu 8.10
> NonfreeKernelModules: nvidia
> Package: firefox-3.0 3.0.9+nobinonly-0ubuntu0.8.10.1
> ProcEnviron:
>  SHELL=/bin/bash
>  PATH=/usr/kde3/bin:/usr/kde3/games:/usr/kde3/bin:/home/username/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/home/username/bin:/opt/jdk/bin:/opt/ant/bin
>  LANG=en_CA.UTF-8
> SourcePackage: firefox-3.0
> Uname: Linux 2.6.27-11-generic x86_64
>

cray11 (cray11) wrote :

Yup, root did own the .mozilla folder. Still no progress. I ended up fresh reinstalling the whole system. Thanks for your help.

John Vivirito (gnomefreak) wrote :

Root owned it because you ran firefox with sudo or su at one time

Changed in firefox-3.0 (Ubuntu):
status: Incomplete → Invalid
path (patrick-harzheim) wrote :

so cray11,
when you did the fresh install did root own the folder?

On Sun, Jul 19, 2009 at 6:07 AM, cray11<email address hidden> wrote:
> Yup, root did own the .mozilla folder. Still no progress. I ended up
> fresh reinstalling the whole system. Thanks for your help.
>
> --
> Firefox 3.0.9 Fails to Start
> https://bugs.launchpad.net/bugs/365827
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “firefox-3.0” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: firefox-3.0
>
> $ lsb_release -rd
> Description:    Ubuntu 8.10
> Release:        8.10
>
> firefox:
>  Installed: (none)
>  Candidate: 3.0.9+nobinonly-0ubuntu0.8.10.1
>  Version table:
>     3.0.9+nobinonly-0ubuntu0.8.10.1 0
>        500 http://ubuntu.media.mit.edu intrepid-updates/main Packages
>        500 http://security.ubuntu.com intrepid-security/main Packages
>     3.0.3+nobinonly-0ubuntu2 0
>        500 http://ubuntu.media.mit.edu intrepid/main Packages
>
> $ sudo apt-get install firefox-3.0
> Reading package lists... Done
> Building dependency tree
> Reading state information... Done
> firefox-3.0 is already the newest version.
> 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
>
> Expected Results
> Firefox should have started upon clicking the Firefox icon.
>
> Actual Results
> Mouse cursor changed to "busy loading" icon. Mouse cursor eventually changed back to normal. Firefox did not start.
>
> This was an upgrade from the previous version of Firefox (3.0.7?). It included add-ons such as:
>
> - Flashblock
> - Sun's Java plug-in
> - Flash plug-in
>
> ProblemType: Bug
> Architecture: amd64
> DistroRelease: Ubuntu 8.10
> NonfreeKernelModules: nvidia
> Package: firefox-3.0 3.0.9+nobinonly-0ubuntu0.8.10.1
> ProcEnviron:
>  SHELL=/bin/bash
>  PATH=/usr/kde3/bin:/usr/kde3/games:/usr/kde3/bin:/home/username/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/home/username/bin:/opt/jdk/bin:/opt/ant/bin
>  LANG=en_CA.UTF-8
> SourcePackage: firefox-3.0
> Uname: Linux 2.6.27-11-generic x86_64
>

cray11 (cray11) wrote :

Yup, root owns the folder now.... why? I had to change from user to root before so I am very sure that root owns the .mozilla folder.

Micah Gersten (micahg) wrote :

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

sudo chown -R <user>:<user> ~/.mozilla

replace <user> with your username and please don't run as root again

cray11 wrote:
> Yup, root owns the folder now.... why? I had to change from user to root
> before so I am very sure that root owns the .mozilla folder.
>
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.9 (GNU/Linux)

iEYEARECAAYFAkpkkaUACgkQTniv4aqX/VkS2gCcDvV93iSOHWCE8FM3lY5X+gf3
QeMAn0bgetswYXFwWxqJgMukcRuA/j3B
=AeDV
-----END PGP SIGNATURE-----

path (patrick-harzheim) wrote :

That should solve it for you cray11.

On Mon, Jul 20, 2009 at 11:48 AM, Micah
Gersten<email address hidden> wrote:
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> sudo chown -R <user>:<user> ~/.mozilla
>
> replace <user> with your username and please don't run as root again
>
> cray11 wrote:
>> Yup, root owns the folder now.... why? I had to change from user to root
>> before so I am very sure that root owns the .mozilla folder.
>>
> -----BEGIN PGP SIGNATURE-----
> Version: GnuPG v1.4.9 (GNU/Linux)
>
> iEYEARECAAYFAkpkkaUACgkQTniv4aqX/VkS2gCcDvV93iSOHWCE8FM3lY5X+gf3
> QeMAn0bgetswYXFwWxqJgMukcRuA/j3B
> =AeDV
> -----END PGP SIGNATURE-----
>
> --
> Firefox 3.0.9 Fails to Start
> https://bugs.launchpad.net/bugs/365827
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “firefox-3.0” package in Ubuntu: Invalid
>
> Bug description:
> Binary package hint: firefox-3.0
>
> $ lsb_release -rd
> Description:    Ubuntu 8.10
> Release:        8.10
>
> firefox:
>  Installed: (none)
>  Candidate: 3.0.9+nobinonly-0ubuntu0.8.10.1
>  Version table:
>     3.0.9+nobinonly-0ubuntu0.8.10.1 0
>        500 http://ubuntu.media.mit.edu intrepid-updates/main Packages
>        500 http://security.ubuntu.com intrepid-security/main Packages
>     3.0.3+nobinonly-0ubuntu2 0
>        500 http://ubuntu.media.mit.edu intrepid/main Packages
>
> $ sudo apt-get install firefox-3.0
> Reading package lists... Done
> Building dependency tree
> Reading state information... Done
> firefox-3.0 is already the newest version.
> 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
>
> Expected Results
> Firefox should have started upon clicking the Firefox icon.
>
> Actual Results
> Mouse cursor changed to "busy loading" icon. Mouse cursor eventually changed back to normal. Firefox did not start.
>
> This was an upgrade from the previous version of Firefox (3.0.7?). It included add-ons such as:
>
> - Flashblock
> - Sun's Java plug-in
> - Flash plug-in
>
> ProblemType: Bug
> Architecture: amd64
> DistroRelease: Ubuntu 8.10
> NonfreeKernelModules: nvidia
> Package: firefox-3.0 3.0.9+nobinonly-0ubuntu0.8.10.1
> ProcEnviron:
>  SHELL=/bin/bash
>  PATH=/usr/kde3/bin:/usr/kde3/games:/usr/kde3/bin:/home/username/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/home/username/bin:/opt/jdk/bin:/opt/ant/bin
>  LANG=en_CA.UTF-8
> SourcePackage: firefox-3.0
> Uname: Linux 2.6.27-11-generic x86_64
>

cray11 (cray11) wrote :

Cool, thanks everyone...

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