Ubuntu
firefox-3.0 package

firefox crashes when moving bookmarks to folders- must restart computer

Bug #345928 reported by Steve on 2009-03-20

This bug report is a duplicate of: Bug #238542: [Master] Firefox crash when organizing bookmark menu. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to
	firefox-3.0 (Ubuntu)	Incomplete	Undecided	Unassigned
Nominated for Intrepid by ticket
Nominated for Jaunty by ticket

Bug Description

I was not in the "Organize Bookmarks" just in the pull down tab. I expected the bookmark to drag to the folder, however, the whole computer locks up. This happened 3 times so far. I'm using Ubuntu 8.10 i386. thanks

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 8.10
ExecutablePath: /usr/bin/yelp
NonfreeKernelModules: nvidia
Package: yelp 2.24.0-0ubuntu2
ProcEnviron:
PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: yelp
Uname: Linux 2.6.27-11-generic i686

Tags:

Revision history for this message

Steve (ssodaro) wrote on 2009-03-20:

Dependencies.txt Edit (4.6 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (33.7 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (769 bytes, text/plain; charset="utf-8")

Revision history for this message

nglnx (nglnx) wrote on 2009-03-21:

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage . I have classified this bug as a bug in firefox.
For future reference you might be interested to know that a lot of applications have bug reporting functionality built in to them. This can be accessed via the Report a Problem option in the Help menu for the application with which you are having an issue. You can learn more about this feature at https://wiki.ubuntu.com/ReportingBugs.

Revision history for this message

John Vivirito (gnomefreak) wrote on 2009-03-21:

Firefox is wrong package. Fixed.
Is this abug in Firefox? Or did you see this in in another browser
Can you please list any and all extensions you have. this sounds like an extension problem
Try running the following
firefox --safe-mode

Changed in firefox-3.0 (Ubuntu):
status:	New → Incomplete

Revision history for this message

Steve (ssodaro) wrote on 2009-03-24: Re: [Bug 345928] Re: firefox crashes when moving bookmarks to folders- must restart computer

It might be in firefox. I will just avoid doing what
I did, I'm not a "get into the terminal and know what
to do person." I'm a download the fix type of person.
Thank you for looking into the problem, John.

Steve Sodaro
--- John Vivirito <email address hidden> wrote:

> Firefox is wrong package. Fixed.
> Is this abug in Firefox? Or did you see this in in
> another browser
> Can you please list any and all extensions you have.
> this sounds like an extension problem
> Try running the following
> firefox --safe-mode
>
> ** Changed in: firefox-3.0 (Ubuntu)
> Status: New => Incomplete
>
> ** Changed in: firefox-3.0 (Ubuntu)
> Sourcepackagename: firefox => firefox-3.0
>
> --
> firefox crashes when moving bookmarks to folders-
> must restart computer
> https://bugs.launchpad.net/bugs/345928
> You received this bug notification because you are a
> direct subscriber
> of the bug.
>
> Status in âfirefox-3.0â source package in
> Ubuntu: Incomplete
>
> Bug description:
> I was not in the "Organize Bookmarks" just in the
> pull down tab. I expected the bookmark to drag to
> the folder, however, the whole computer locks up.
> This happened 3 times so far. I'm using Ubuntu 8.10
> i386. thanks
>
> ProblemType: Bug
> Architecture: i386
> DistroRelease: Ubuntu 8.10
> ExecutablePath: /usr/bin/yelp
> NonfreeKernelModules: nvidia
> Package: yelp 2.24.0-0ubuntu2
> ProcEnviron:
>
>
PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: yelp
> Uname: Linux 2.6.27-11-generic i686
>

Revision history for this message

John Platts (jplatts) wrote on 2009-03-31:

I can confirm this as a problem, I had the same thing happen to me, I had to Ctrl+Alt+Backspace to get out of there.
Ubuntu 8.10 Firefox 3.0.8

Revision history for this message

Steve (ssodaro) wrote on 2009-03-31:

Thanks for telling me about Ctrl+Alt+Backspace

steve sodaro

--- John Platts <email address hidden> wrote:

> I can confirm this as a problem, I had the same
> thing happen to me, I had to Ctrl+Alt+Backspace to
> get out of there.
> Ubuntu 8.10 Firefox 3.0.8
>
> --
> firefox crashes when moving bookmarks to folders-
> must restart computer
> https://bugs.launchpad.net/bugs/345928
> You received this bug notification because you are a
> direct subscriber
> of the bug.
>
> Status in âfirefox-3.0â source package in
> Ubuntu: Incomplete
>
> Bug description:
> I was not in the "Organize Bookmarks" just in the
> pull down tab. I expected the bookmark to drag to
> the folder, however, the whole computer locks up.
> This happened 3 times so far. I'm using Ubuntu 8.10
> i386. thanks
>
> ProblemType: Bug
> Architecture: i386
> DistroRelease: Ubuntu 8.10
> ExecutablePath: /usr/bin/yelp
> NonfreeKernelModules: nvidia
> Package: yelp 2.24.0-0ubuntu2
> ProcEnviron:
>
>
PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: yelp
> Uname: Linux 2.6.27-11-generic i686
>

Revision history for this message

John Platts (jplatts) wrote on 2009-03-31:

Hi Steve, glad I could be of help, I've only had Ubuntu for about a week
coming from Win XP. I found the info in the Ubuntu pocket guide which
you can download from the absolute beginners forum it has been a
Godsend, I have learned a lot and don't feel as vulnerable as I would if
I had nothing to refer to.
John.

On Tue, 2009-03-31 at 16:21 +0000, Steve wrote:
> Thanks for telling me about Ctrl+Alt+Backspace
>
> steve sodaro
>
>
> --- John Platts <email address hidden> wrote:
>
> > I can confirm this as a problem, I had the same
> > thing happen to me, I had to Ctrl+Alt+Backspace to
> > get out of there.
> > Ubuntu 8.10 Firefox 3.0.8
> >
> > --
> > firefox crashes when moving bookmarks to folders-
> > must restart computer
> > https://bugs.launchpad.net/bugs/345928
> > You received this bug notification because you are a
> > direct subscriber
> > of the bug.
> >
> > Status in â€œfirefox-3.0â€ source package in
> > Ubuntu: Incomplete
> >
> > Bug description:
> > I was not in the "Organize Bookmarks" just in the
> > pull down tab. I expected the bookmark to drag to
> > the folder, however, the whole computer locks up.
> > This happened 3 times so far. I'm using Ubuntu 8.10
> > i386. thanks
> >
> > ProblemType: Bug
> > Architecture: i386
> > DistroRelease: Ubuntu 8.10
> > ExecutablePath: /usr/bin/yelp
> > NonfreeKernelModules: nvidia
> > Package: yelp 2.24.0-0ubuntu2
> > ProcEnviron:
> >
> >
> PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> > LANG=en_US.UTF-8
> > SHELL=/bin/bash
> > SourcePackage: yelp
> > Uname: Linux 2.6.27-11-generic i686
> >
>

Revision history for this message

Steve (ssodaro) wrote on 2009-03-31:

Thanks again, I will get the guide.

steve s.
--- John Platts <email address hidden> wrote:

> Hi Steve, glad I could be of help, I've only had
> Ubuntu for about a week
> coming from Win XP. I found the info in the Ubuntu
> pocket guide which
> you can download from the absolute beginners forum
> it has been a
> Godsend, I have learned a lot and don't feel as
> vulnerable as I would if
> I had nothing to refer to.
> John.
>
> On Tue, 2009-03-31 at 16:21 +0000, Steve wrote:
> > Thanks for telling me about Ctrl+Alt+Backspace
> >
> > steve sodaro
> >
> >
> > --- John Platts <email address hidden> wrote:
> >
> > > I can confirm this as a problem, I had the same
> > > thing happen to me, I had to Ctrl+Alt+Backspace
> to
> > > get out of there.
> > > Ubuntu 8.10 Firefox 3.0.8
> > >
> > > --
> > > firefox crashes when moving bookmarks to
> folders-
> > > must restart computer
> > > https://bugs.launchpad.net/bugs/345928
> > > You received this bug notification because you
> are a
> > > direct subscriber
> > > of the bug.
> > >
> > > Status in Ã¢â¬Åfirefox-3.0Ã¢â¬Â source
> package in
> > > Ubuntu: Incomplete
> > >
> > > Bug description:
> > > I was not in the "Organize Bookmarks" just in
> the
> > > pull down tab. I expected the bookmark to drag
> to
> > > the folder, however, the whole computer locks
> up.
> > > This happened 3 times so far. I'm using Ubuntu
> 8.10
> > > i386. thanks
> > >
> > > ProblemType: Bug
> > > Architecture: i386
> > > DistroRelease: Ubuntu 8.10
> > > ExecutablePath: /usr/bin/yelp
> > > NonfreeKernelModules: nvidia
> > > Package: yelp 2.24.0-0ubuntu2
> > > ProcEnviron:
> > >
> > >
> >
>
PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> > > LANG=en_US.UTF-8
> > > SHELL=/bin/bash
> > > SourcePackage: yelp
> > > Uname: Linux 2.6.27-11-generic i686
> > >
> >
>
> --
> firefox crashes when moving bookmarks to folders-
> must restart computer
> https://bugs.launchpad.net/bugs/345928
> You received this bug notification because you are a
> direct subscriber
> of the bug.
>
> Status in âfirefox-3.0â source package in
> Ubuntu: Incomplete
>
> Bug description:
> I was not in the "Organize Bookmarks" just in the
> pull down tab. I expected the bookmark to drag to
> the folder, however, the whole computer locks up.
> This happened 3 times so far. I'm using Ubuntu 8.10
> i386. thanks
>
> ProblemType: Bug
> Architecture: i386
> DistroRelease: Ubuntu 8.10
> ExecutablePath: /usr/bin/yelp
> NonfreeKernelModules: nvidia
> Package: yelp 2.24.0-0ubuntu2
> ProcEnviron:
>
>
PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: yelp
> Uname: Linux 2.6.27-11-generic i686
>

Thanks again, I will get the guide.

steve s.
--- John Platts <jplatts@freenetname.co.uk> wrote:

> Hi Steve, glad I could be of help, I've only had
> Ubuntu for about a week
> coming from Win XP. I found the info in the Ubuntu
> pocket guide   which
> you can download from the absolute beginners forum
> it has been a
> Godsend, I have learned a lot and don't feel as
> vulnerable as I would if
> I had nothing to refer to.
> John.
> 
> On Tue, 2009-03-31 at 16:21 +0000, Steve wrote:
> > Thanks for telling me about  Ctrl+Alt+Backspace
> > 
> > steve sodaro
> > 
> > 
> > --- John Platts <jplatts@freenetname.co.uk> wrote:
> > 
> > > I can confirm this as a problem, I had the same
> > > thing happen to me, I had to Ctrl+Alt+Backspace
> to
> > > get out of there.
> > > Ubuntu 8.10 Firefox 3.0.8
> > > 
> > > -- 
> > > firefox crashes when moving bookmarks to
> folders-
> > > must restart computer
> > > https://bugs.launchpad.net/bugs/345928
> > > You received this bug notification because you
> are a
> > > direct subscriber
> > > of the bug.
> > > 
> > > Status in Ã¢â¬Åfirefox-3.0Ã¢â¬Â source
> package in
> > > Ubuntu: Incomplete
> > > 
> > > Bug description:
> > > I was not in the "Organize Bookmarks" just in
> the
> > > pull down tab. I expected the bookmark to drag
> to
> > > the folder, however, the whole computer locks
> up.
> > > This happened 3 times so far. I'm using Ubuntu
> 8.10
> > > i386. thanks
> > > 
> > > ProblemType: Bug
> > > Architecture: i386
> > > DistroRelease: Ubuntu 8.10
> > > ExecutablePath: /usr/bin/yelp
> > > NonfreeKernelModules: nvidia
> > > Package: yelp 2.24.0-0ubuntu2
> > > ProcEnviron:
> > > 
> > >
> >
>
PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> > >  LANG=en_US.UTF-8
> > >  SHELL=/bin/bash
> > > SourcePackage: yelp
> > > Uname: Linux 2.6.27-11-generic i686
> > >
> >
> 
> -- 
> firefox crashes when moving bookmarks to folders-
> must restart computer
> https://bugs.launchpad.net/bugs/345928
> You received this bug notification because you are a
> direct subscriber
> of the bug.
> 
> Status in âfirefox-3.0â source package in
> Ubuntu: Incomplete
> 
> Bug description:
> I was not in the "Organize Bookmarks" just in the
> pull down tab. I expected the bookmark to drag to
> the folder, however, the whole computer locks up.
> This happened 3 times so far. I'm using Ubuntu 8.10
> i386. thanks
> 
> ProblemType: Bug
> Architecture: i386
> DistroRelease: Ubuntu 8.10
> ExecutablePath: /usr/bin/yelp
> NonfreeKernelModules: nvidia
> Package: yelp 2.24.0-0ubuntu2
> ProcEnviron:
> 
>
PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
>  LANG=en_US.UTF-8
>  SHELL=/bin/bash
> SourcePackage: yelp
> Uname: Linux 2.6.27-11-generic i686
>

Revision history for this message

ticket (tickettothemoon2004) wrote on 2009-05-16:

Confirmed here as well.

Ubuntu 8.1 (intrepid)
Linux 2.6.27-14-generic
GNOME 2.24.1
firefox 3.0.10

Click on bookmarks, click on a bookmark folder, attempt to drag a bookmark to another folder. Cursor shape changes then system locks up, with cursor in its new shape.

Clicking on anything then doesn't work - even on items in the task bar. Total lock-out.

You can get a terminal up, and maybe kill firefox. Didn't try that - just decided to reboot.

Quite a serious bug in my opinion.

Revision history for this message

pczog (spam-seeqit) wrote on 2009-06-20:

#10

Confirmed here as well but I think it is important to report that this problem also occurs in OpenSUSE 11.0 so it ain't the OS

firefox 3.0.10

Click on bookmarks, click on a bookmark folder, attempt to drag a bookmark to another folder. Cursor shape changes then system locks up, with cursor in its new shape.

Clicking on anything then doesn't work - even on items in the task bar. Total lock-out.

Cheers

Revision history for this message

drew212 (mstngdrew212) wrote on 2009-09-13:

#11

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 238542, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.