FIrefox crashes with Rabobank Internetbankieren

[Tom van der Heijden]

Binary package hint: firefox-3.0

Firefox crashes when sending a payment order using the Rabobank Internetbankieren website.

This is the output I get using gdb:
Program received signal SIGSEGV, Segmentation fault.
[Switching to Thread 0x7f4c333016f0 (LWP 7119)]
0x00007f4c3105769e in ?? () from /usr/lib/xulrunner-1.9.0.6/libxul.so
(gdb) c
Continuing.

Program received signal SIGSEGV, Segmentation fault.
0x00007f4c32ef1fab in raise () from /lib/libpthread.so.0
(gdb) c
Continuing.

Program terminated with signal SIGSEGV, Segmentation fault.
The program no longer exists.

ProblemType: Bug
Architecture: amd64
DistroRelease: Ubuntu 8.10
ExecutablePath: /usr/lib/firefox-3.0.6/firefox
NonfreeKernelModules: nvidia
Package: firefox-3.0 3.0.6+nobinonly-0ubuntu0.8.10.1
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=nl_NL.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.27-12-generic x86_64

[JanBrinkmann (jbrinkmann)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Could you please try to obtain a backtrace by following the instructions on https://wiki.ubuntu.com/MozillaTeam/Bugs? Also, please answer these questions:
Is this crash reproducible? If so, which are the steps that lead to it?
Which flash package do you have installed?
Which Java package do you have installed?
Which Firefox extensions do you have installed?

This will greatly aid us in tracking down your problem.

[Tom van der Heijden (t-v-d-heijden-deactivatedaccount)]

First of all, the backtrace was done but unfortunately the debugging
symbols for the installed version of Firefox (3.0.6) and Xulrunner
(1.9.06) weren't available. The results can be found in the attached
file gdb-firefox.txt.

The bug is reproducable, however it occurs in a secured area of the
website of a bank (Rabobank). So to reproduce it, one should have an
account for 'Internetbankieren' at the Rabobank.

It can be reproduced by entering this secured area and creating one or
more payment orders. If these are completed they have to be sent to the
bank using the website which can bee seen in the attached screenshot
(screenshot.png). In this page some codes have to be entered and finally
the payment orders are sent to the bank by clicking the
'Verzenden'-button. After doing this, the Firefox window closes.
In the attached file 'qslo.htm' you will find the HTML-code for this page.

If Firefox is restarted and you choose to restore the previous session,
you can log onto the secured area of the website again. The payment
orders are processed correctly by the bank.

Flash package installed:
flashplugin-nonfree:
   Geïnstalleerd: 10.0.22.87ubuntu1~intrepid1
   Kandidaat: 10.0.22.87ubuntu1~intrepid1
   Versietabel:

Java-package installed:
icedtea6-plugin:
   Geïnstalleerd: 6b12-0ubuntu6.1
   Kandidaat: 6b12-0ubuntu6.1
   Versietabel:

Firefox extensions installed:
- Ubuntu Firefox Modifications 0.6

[JanBrinkmann (jbrinkmann)]

Ok, thank you very very much for the information and the feedback! I'll mark this one as confirmed as there are enough details for a developer to start debugging. Additionally, I'm on i386 and not on amd64.

[Tom van der Heijden (t-v-d-heijden-deactivatedaccount)]

After upgrading to Ubuntu 9.04 and trying for a couple of weeks, this
bug doesn't appear anymore.

As far as I'm concerned this one can be closed.

JanBrinkmann schreef:
> Ok, thank you very very much for the information and the feedback! I'll
> mark this one as confirmed as there are enough details for a developer
> to start debugging. Additionally, I'm on i386 and not on amd64.
>
> ** Changed in: firefox-3.0 (Ubuntu)
> Status: Incomplete => Confirmed
>