∞Your browser has been updated and needs to be restarted.

Bug #289365 reported by Inventech5
42
This bug affects 8 people
Affects Status Importance Assigned to Milestone
ubufox (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Binary package hint: firefox-3.0

There is message that won't stop appearing below the top toolbar: "Your browser has been updated and needs to be restarded. [Restart] X" I pressed the restart button and the the X and the the message never goes away.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 8.10
Package: firefox-3.0 3.0.3+nobinonly-0ubuntu2
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.27-7-generic i686

Tags: apport-bug
Revision history for this message
Inventech5 (comphack) wrote :
Revision history for this message
Gabriel Bauman (gabrielbauman) wrote :

If you select File->Quit, then reopen the browser, is the message still there?

Changed in firefox-3.0:
status: New → Incomplete
Revision history for this message
Inventech5 (comphack) wrote :

No =) Thanks!

Revision history for this message
Gabriel Bauman (gabrielbauman) wrote :

I'm marking this Invalid, since a restart of the browser (as requested by the toolbar) made the problem go away.

Thanks for the report though!

Changed in firefox-3.0:
status: Incomplete → Invalid
Revision history for this message
Mike (mike-gmi) wrote :

This happens to me too, it's hardly Invalid. I've tried restarting using File->Quit, and also clicking the 'Restart' button the bar displays. Neither make the notification go away.

Revision history for this message
Gabriel Bauman (gabrielbauman) wrote :

Okay, reopened the bug.

Mike, when you click the Restart button, does the browser actually close and restart? If you force-quit the browser (or simply reboot), is the notification bar still present?

Would both of you please provide the output of 'apt-cache policy firefox-3.0' and 'lsb_release -r'?

Changed in firefox-3.0:
status: Invalid → Incomplete
Revision history for this message
Alexander Sack (asac) wrote :

Mike, please post the file attributes and timestamp of your localstore.rdf file in the .mozilla/firefox/... profile. Does the timestamp change when restarting firefox?

Revision history for this message
Erik Andrén (erik-andren) wrote :

I can confirm this bug and the timestamps do change.

-rw-r--r-- 1 eriand eriand 23638 2008-10-31 09:28 localstore.rdf
-rw-r--r-- 1 eriand eriand 23573 2008-10-31 09:44 localstore.rdf

Changed in firefox-3.0:
status: Incomplete → Confirmed
Revision history for this message
Alexander Sack (asac) wrote :

if its a bug then its in ubufox.

However, this is mysterious. I dont see how this can happen if localstore.rdf timestamp is properly updated.

Revision history for this message
Laurent GUERBY (laurent-guerby) wrote :

Happens to me too and it's annoying

Looks similar to:

https://bugs.launchpad.net/ubuntu/+source/ubufox/+bug/270303

Revision history for this message
Laurent GUERBY (laurent-guerby) wrote :

Removing the following file cured the issue for me:

$HOME/.mozilla/firefox/default.XXX/localstore.rdf

Thanks to #firefox people.

Revision history for this message
JasonBurns (47-m450n-47) wrote :

I can confirm that GUERBY's solution worked for me. This annoyance has only happened on one of the 3 Ubuntu 8.10 installations I have done. The other 2 installs were upgrades, and this one was a fresh install. Not sure if that has anything to do with it or not, but I haven't had this problem on either of the other 2 PCs.

Revision history for this message
JasonBurns (47-m450n-47) wrote :

Each time I restart my laptop I have to delete that file again, or the restart banner will come back.

Revision history for this message
Alexander Sack (asac) wrote :

did you ever start firefox as root or with sudo?

Revision history for this message
Alexander Sack (asac) wrote :

Jason, when you restart your system, do you shutdown firefox first?

Revision history for this message
Christopher Berner (cberner) wrote :

I'm having this problem also, after today's update to FF 3.0.5, closing the browser, clicking the "restart" button, and restarting my computer have had no effect. Let me know if there is any additional information I can provide.

Revision history for this message
Christopher Berner (cberner) wrote :

This bug seems to have resolved itself after I issued "kill <insert firefox id here>" from the command line.

Revision history for this message
Sean Wang (wxwok) wrote :

The same problem occured on my firefox. My system is ubuntu 8.10, firefox 3.05. This problem appeared after firefox being updated yestoday(19.12.2008). All methods I tried above have no effective on my.
uname -a
Linux wxwok 2.6.27-9-generic #1 SMP Thu Nov 20 21:57:00 UTC 2008 i686 GNU/Linux
firefox about:
firefox 3.05

Revision history for this message
Jeffrey Straszheim (jstraszheim) wrote :

Deleting the localstore.rdf worked for me (so far).

Revision history for this message
gimi (agim-rama) wrote :

same problem here..
deinstalling ubufox helped..

Revision history for this message
Frank (frank-oltmanns) wrote :

Same problem: After updating to 3.0.5 I got this really annoying banner. Deleting localstore.rdf, restarting, rebooting, or anything didn't help. Deinstalling ubufox worked for me.

I had Firefox running while updating. Might this be the cause?

Revision history for this message
Martin Stolle (martin-stolle) wrote :

This problem just started appearing for me after the update today

mstoll@MartinOptiplex755:~$ apt-cache policy firefox
firefox:
  Installed: 3.0.6+nobinonly-0ubuntu0.8.10.1
  Candidate: 3.0.6+nobinonly-0ubuntu0.8.10.1
  Version table:
 *** 3.0.6+nobinonly-0ubuntu0.8.10.1 0
        500 http://security.ubuntu.com intrepid-security/main Packages
        500 http://mirror.switch.ch intrepid-updates/main Packages
        100 /var/lib/dpkg/status

mstoll@MartinOptiplex755:~$ lsb_release -r
Release: 8.10

Any plans to fix this problem?

Martin

Revision history for this message
Ernst (ernst-blaauw) wrote :

I also just updated to firefox 3.0.6, and I am also affected by this banner. The follwoing things didn't help:
- File -> Quit
- click 'Restart' (Firefox actually restarts, but banner does appear again)
- sudo killall firefox

Revision history for this message
Sebastian Thürrschmidt (thuerrschmidt) wrote :

I ran into the same problem after auto-updating Firefox to 3.0.6 earlier today. The annoying message kept reappearing no matter how often I restarted Firefox and/or closed the pop-up. It kept coming up even after I restarted my machine and across two different user accounts.

I found a workaround (i.e. reinstall Firefox) here:

http://blog.emobilez.com/2008/12/26/how-to-remove-your-browser-has-been-updated-and-needs-to-be-restarted/

This did the trick for me. Nonetheless the the most recent Firefox build for Ubuntu needs to be fixed. Plus, the current issue is slightly different from the one that was reported here in the first place, so a new bug report may be a good idea.

Revision history for this message
David M. Karr (davidmichaelkarr) wrote :

The previous workaround also worked for me, although you need to make sure you do "--reinstall" instead of "-reinstall". The specified command line has "-reinstall", which doesn't work.

Revision history for this message
JasonBurns (47-m450n-47) wrote :

I now have this problem on 2 laptops. One started with 3.0.5 while the other was fine, now after updating to 3.0.6 they both do it.

Both are runing 8.10.

Revision history for this message
JasonBurns (47-m450n-47) wrote :

The purge/reinstall fix worked. Also, all my settings, add-ons, bookmarks, etc. were all saved as well, so as far as I can see there's nothing to lose by doing the purge/reinstall fix.

Revision history for this message
Sebastian Thürrschmidt (thuerrschmidt) wrote :

Same thing again after updating Firefox to 3.0.7: Restart message appears again and again, purge/reinstall, message gone.

I guess there's some flag set when Firefox gets updated that isn't reset properly. IMO the restart prompt in Firefox should simply be removed for Ubuntu as there's also the notification (lamp icon) in the tray saying the same thing (only once, thankfully).

Revision history for this message
domz (domz) wrote :

For anyone else facing this problem, just disabling the Ubuntu Firefox Modifications extension under the add-ons gets rid of the problem straight away

Revision history for this message
Sky (andreansky) wrote :

Updated my Ubuntu 9.10 install through the console while FF was running and restarted it during the installation when ít asked me to. Kept getting this notification till I uninstalled the Ubufox firefox plugin. Fix the plugin pls.

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