google maps have checkered blank spots

Bug #274959 reported by Prospector on 2008-09-26
4
Affects Status Importance Assigned to Milestone
firefox-3.0 (Ubuntu)
Undecided
Unassigned

Bug Description

Binary package hint: firefox-3.0

The checkered gray blank spots at Google Maps says that there is no map available at that scale. It matters not what zoom level, they are there. With epiphany there is no problem. It has acted this way for some time now, and the latest updates have not helped.

Firefox works fine with Mapquest.

Attached is a screenshot

ProblemType: Bug
Architecture: i386
Date: Fri Sep 26 13:36:24 2008
DistroRelease: Ubuntu 8.04
Package: firefox-3.0 3.0.3+build1+nobinonly-0ubuntu0.8.04.1
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.24-19-generic i686

Prospector (prospector) wrote :
Mackenzie Morgan (maco.m) wrote :

There's no screenshot attached.

Changed in firefox-3.0:
status: New → Incomplete
Mackenzie Morgan (maco.m) wrote :

Also, same version of Firefox, Hardy as well, I can't reproduce this. The map looks fine to me for my area.

Desktop screenshot

Mackenzie Morgan wrote:
> There's no screenshot attached.
>
> ** Changed in: firefox-3.0 (Ubuntu)
> Status: New => Incomplete
> /home/gary/Desktop/Screenshot.png
>

Mackenzie Morgan (maco.m) wrote :

I definitely can't reproduce it at distant zoom levels. Very close zoom levels, it's sort of expected (on all browsers), but not like what you're seeing. I'm wondering if it shows that when it hasn't been able to retrieve the image before a timeout. If that were case, a combination of network latency and a low timeout could cause this, I suppose.

Changed in firefox-3.0:
status: Incomplete → New
Rich Wareham (richwareham) wrote :

Does the problem still persist if you run Firefox in 'safe mode', (i.e. without extensions)

This can be done by closing all Firefox windows (including the Downloads window), pressing Alt+F2 and typing 'firefox -safe-mode' then Enter.

Prospector (prospector) wrote :

Hi. I tried the below, and checked "disable all add-ons" then ran it,
and it still has "roaming"
blank blocks. Even with the add-ons disabled, I still have the
Navigation bar and the Bookmarks bar available.

Now, although I have been informed that Firefox does not go past 3.0 for
Linux, I am runing Hardy 8.04 and the below is what I get from info from
Firefox:

Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.3) Gecko/2008092510
Ubuntu/8.04 (hardy) Firefox/3.0.3

But this has been a problem long before the upgrade. Also, in case you
are wondering, I am running 1 gig of ram, and 2.8 ghtz cpu. with 64 megs
mem for video.

Rich Wareham wrote:
> Does the problem still persist if you run Firefox in 'safe mode', (i.e.
> without extensions)
>
> This can be done by closing all Firefox windows (including the Downloads
> window), pressing Alt+F2 and typing 'firefox -safe-mode' then Enter.
>
>

Pedro Villavicencio (pedro) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering is this still an issue for you? Could you try to reproduce the same with Ubuntu 8.10 or 9.04? Thanks in advance.

Changed in firefox-3.0:
status: New → Incomplete
Pedro Villavicencio (pedro) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.

Changed in firefox-3.0 (Ubuntu):
status: Incomplete → Invalid
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