Could not start Windows Media stream on Streaming Video website StreamingFaith.com

Bug #270197 reported by JasonSpradlin82 on 2008-09-14
8
Affects Status Importance Assigned to Milestone
firefox-3.0 (Ubuntu)
Undecided
Unassigned

Bug Description

Binary package hint: firefox-3.0

When visiting StreamingFaith.com (my employer), you can launch "video players" by clicking an entry on the media guide on the right half of the page. I opened "A Just Glad Media Network" and when the stream was supposed to start, I received the attached error message.

I had opened firefox from a terminal window in case it crashed again (I've been having problems with crashes locking up the whole linux GUI) and here was the output:

** Message: Base URI is 'http://viewers.streamingfaith.com/viewer/viewerbroadcast.asp?setspeed=go&streamid=7000495&networkid=3001289&streamtype=WMP&ver=6&gid=0&rnd=510'
** Message: Real mimetype for 'application/x-mplayer2' is 'video/x-msvideo'
argv[0] type application/x-mplayer2
argv[1] pluginspage http://www.microsoft.com/windows/windowsmedia/
argv[2] src http://viewers.streamingfaith.com/viewer/BuildASX_7.asp?streamid=7000495&gid=0&rndNumber=144&networkid=3001289
argv[3] name MediaPlayer
argv[4] showcontrols 0
argv[5] showtracker 0
argv[6] showstatusbar 1
argv[7] height 240
argv[8] width 320
** Message: mSrc: http://viewers.streamingfaith.com/viewer/BuildASX_7.asp?streamid=7000495&gid=0&rndNumber=144&networkid=3001289
** Message: mCache: 0
** Message: mControllerHidden: 1
** Message: mShowStatusbar: 1
** Message: mHidden: 0
** Message: mAudioOnly: 0
** Message: mAutostart: 1, mRepeat: 0
** Message: Launching: /usr/lib/totem/gstreamer/totem-plugin-viewer --plugin-type gmp --user-agent Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.1) Gecko/2008072820 Firefox/3.0.1 --mimetype video/x-msvideo --no-controls --statusbar
** Message: Viewer spawned, PID 8393
** Message: GetValue variable 14 (e)
** Message: Initial window set, XID 3a07c1f size 320x240
** Message: No viewer proxy yet, deferring SetWindow
** Message: Viewer DBus interface name is 'org.gnome.totem.PluginViewer_8393'
** Message: NameOwnerChanged old-owner '' new-owner ':1.31'
** Message: Viewer now connected to the bus
** Message: ViewerSetup
** Message: Calling SetWindow
** Message: NameOwnerChanged old-owner '' new-owner ':1.31'
** Message: Already have owner, why are we notified again?
Viewer: SetWindow XID 60849183 size 320:240
TotemEmbedded-Message: Viewer state: STOPPED
** Message: SetWindow reply
** Message: ViewerReady
** Message: IsSchemeSupported scheme 'http': yes
TotemEmbedded-Message: totem_embedded_open_stream called: uri http://viewers.streamingfaith.com/viewer/BuildASX_7.asp?streamid=7000495&gid=0&rndNumber=144&networkid=3001289, base_uri: http://viewers.streamingfaith.com/viewer/viewerbroadcast.asp?setspeed=go&streamid=7000495&networkid=3001289&streamtype=WMP&ver=6&gid=0&rnd=510
TotemEmbedded-Message: totem_embedded_open_internal 'fd://0' is-browser-stream 1 start-play 1
TotemEmbedded-Message: BEFORE _open
TotemEmbedded-Message: AFTER _open (ret: 1)
TotemEmbedded-Message: Viewer state: PLAYING
** Message: OpenStream reply
** Message: NewStream mimetype 'video/s-ms-asf' URL 'http://viewers.streamingfaith.com/viewer/BuildASX_7.asp?streamid=7000495&gid=0&rndNumber=144&networkid=3001289'
** Message: Should be dual type 'audio/x-ms-asx', making sure now
** Message: Is dual type 'audio/x-ms-asx'
** Message: Is playlist; need to wait for the file to be downloaded completely
** Message: StreamAsFile filename '/home/jason/.mozilla/firefox/lj3978yr.default/Cache/084CDF63d01'
TotemEmbedded-Message: Setting the current playlist to /home/jason/.mozilla/firefox/lj3978yr.default/Cache/084CDF63d01 (base: http://viewers.streamingfaith.com/viewer/viewerbroadcast.asp?setspeed=go&streamid=7000495&networkid=3001289&streamtype=WMP&ver=6&gid=0&rnd=510)
** Message: DestroyStream reason 0
added URI 'mms://a1725.l2277449724.c22774.n.lm.akamaistream.net/D/1725/22774/v0001/reflector:49724&asx=9319&entry=1&item=1&attempt=1&net=3001289&LI_Network=3001289&LI_Data=7000495&LI_Type=2&LI_Product=1'
 title = '-'
 abstract = '-'
 copyright = '-'
 author = '-'
added URI 'mms://a1725.l2277449724.c22774.n.lm.akamaistream.net/D/1725/22774/v0001/reflector:49724&asx=9319&entry=2&item=1&attempt=1&net=3001289&LI_Network=3001289&LI_Data=7000495&LI_Type=2&LI_Product=1'
 title = '-'
 abstract = '-'
 copyright = '-'
 author = '-'
added URI 'mms://a1725.l2277449724.c22774.n.lm.akamaistream.net/D/1725/22774/v0001/reflector:49724&asx=9319&entry=3&item=1&attempt=1&net=3001289&LI_Network=3001289&LI_Data=7000495&LI_Type=2&LI_Product=1'
 title = '-'
 abstract = '-'
 copyright = '-'
 author = '-'
added URI 'mms://a1725.l2277449724.c22774.n.lm.akamaistream.net/D/1725/22774/v0001/reflector:49724&asx9319&entry=4&item=2&attempt=1&net=3001289&LI_Network=3001289&LI_Data=7000495&LI_Type=2&LI_Product=1'
 title = '-'
 abstract = '-'
 copyright = '-'
 author = '-'
added URI 'http://viewers.multicastmedia.com/viewer/BuildASX_item.asp?asxtype=stream&asxid=9319&entry=0&stream=7000495&entryitem=0&entryattempt=0&stream=http://viewers.multicastmedia.com/viewer/mmn2.wmv'
 title = '-'
 abstract = '-'
 copyright = '-'
 author = '-'
TotemEmbedded-Message: totem_embedded_open_internal 'mms://a1725.l2277449724.c22774.n.lm.akamaistream.net/D/1725/22774/v0001/reflector:49724&asx=9319&entry=1&item=1&attempt=1&net=3001289&LI_Network=3001289&LI_Data=7000495&LI_Type=2&LI_Product=1' is-browser-stream 0 start-play 0
TotemEmbedded-Message: BEFORE _open
TotemEmbedded-Message: AFTER _open (ret: 1)
** Message: Error: A Microsoft Media Server (MMS) protocol source plugin is required to play this stream, but not installed.
gstplaybasebin.c(1663): gen_source_element (): /play:
No URI handler for mms

TotemEmbedded-Message: Viewer state: STOPPED
TotemEmbedded-Message: totem_embedded_open_internal 'mms://a1725.l2277449724.c22774.n.lm.akamaistream.net/D/1725/22774/v0001/reflector:49724&asx=9319&entry=2&item=1&attempt=1&net=3001289&LI_Network=3001289&LI_Data=7000495&LI_Type=2&LI_Product=1' is-browser-stream 0 start-play 0
TotemEmbedded-Message: BEFORE _open
TotemEmbedded-Message: AFTER _open (ret: 1)
TotemEmbedded-Message: Viewer state: PLAYING
** Message: Error: A Microsoft Media Server (MMS) protocol source plugin is required to play this stream, but not installed.
gstplaybasebin.c(1663): gen_source_element (): /play:
No URI handler for mms

TotemEmbedded-Message: Viewer state: STOPPED
TotemEmbedded-Message: totem_embedded_open_internal 'mms://a1725.l2277449724.c22774.n.lm.akamaistream.net/D/1725/22774/v0001/reflector:49724&asx=9319&entry=3&item=1&attempt=1&net=3001289&LI_Network=3001289&LI_Data=7000495&LI_Type=2&LI_Product=1' is-browser-stream 0 start-play 0
TotemEmbedded-Message: BEFORE _open
TotemEmbedded-Message: AFTER _open (ret: 1)
TotemEmbedded-Message: Viewer state: PLAYING
** Message: Error: A Microsoft Media Server (MMS) protocol source plugin is required to play this stream, but not installed.
gstplaybasebin.c(1663): gen_source_element (): /play:
No URI handler for mms

TotemEmbedded-Message: Viewer state: STOPPED
TotemEmbedded-Message: totem_embedded_open_internal 'mms://a1725.l2277449724.c22774.n.lm.akamaistream.net/D/1725/22774/v0001/reflector:49724&asx9319&entry=4&item=2&attempt=1&net=3001289&LI_Network=3001289&LI_Data=7000495&LI_Type=2&LI_Product=1' is-browser-stream 0 start-play 0
TotemEmbedded-Message: BEFORE _open
TotemEmbedded-Message: AFTER _open (ret: 1)
TotemEmbedded-Message: Viewer state: PLAYING
** Message: Error: A Microsoft Media Server (MMS) protocol source plugin is required to play this stream, but not installed.
gstplaybasebin.c(1663): gen_source_element (): /play:
No URI handler for mms

TotemEmbedded-Message: Viewer state: STOPPED
TotemEmbedded-Message: totem_embedded_open_internal 'http://viewers.multicastmedia.com/viewer/BuildASX_item.asp?asxtype=stream&asxid=9319&entry=0&stream=7000495&entryitem=0&entryattempt=0&stream=http://viewers.multicastmedia.com/viewer/mmn2.wmv' is-browser-stream 0 start-play 0
TotemEmbedded-Message: BEFORE _open
TotemEmbedded-Message: AFTER _open (ret: 1)
TotemEmbedded-Message: Viewer state: PLAYING
** Message: Error: Could not determine type of stream.
gsttypefindelement.c(487): gst_type_find_element_handle_event (): /play/decodebin1/typefind

TotemEmbedded-Message: Viewer state: STOPPED
TotemEmbedded-Message: totem_embedded_set_error: 'Could not determine type of stream.'
TotemEmbedded-Message: totem_embedded_set_error_logo called by browser plugin
** Message: NewStream mimetype 'video/s-ms-asf' URL 'http://viewers.streamingfaith.com/viewer/BuildASX_7.asp?streamid=7000495&gid=0&rndNumber=144&networkid=3001289'
** Message: Not expecting a new stream; aborting stream
** Message: URLNotify URL 'http://viewers.streamingfaith.com/viewer/BuildASX_7.asp?streamid=7000495&gid=0&rndNumber=144&networkid=3001289' reason 1
Unhandled exception in thread started by
Error in sys.excepthook:

Original exception was:

ProblemType: Bug
Architecture: i386
Date: Sun Sep 14 14:32:56 2008
DistroRelease: Ubuntu 8.04
Package: firefox-3.0 3.0.1+build1+nobinonly-0ubuntu0.8.04.3
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.24-19-generic i686

JasonSpradlin82 (jaspradlin) wrote :
JasonSpradlin82 (jaspradlin) wrote :
JasonSpradlin82 (jaspradlin) wrote :

Installing the ubuntu package for Restricted Formats (https://help.ubuntu.com/community/RestrictedFormats) seems to have worked.

Can somebody identify what format was blocked, exactly? I will need to report to our (Streaming Faith's) engineering team why Ubuntu users will not be able to access some of our streams. It is our goal that ANYBODY should be able to connect to ALL of our streams, so we will need to know what is happening.

Jason Spradlin

 Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release? Thanks in advance.

Changed in firefox-3.0:
status: New → Incomplete

 We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in firefox-3.0:
status: Incomplete → Invalid
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