Firefox crashes when three or more windows are opened and google toolbar is installed

[Xycris]

Binary package hint: firefox-3.0

Firefox 2.0.0.16 and Firefox 3 crashes when there are two or more windows of it running at the same time in Ubuntu Hardy Heron. I usually hate seeing one Firefox window having many tabs so I open it in another window, especially to have organisation if I open in category like one window for myspace and the other window for searching stuffs on google).

The Ubuntu is 8.0.4 - The Hardy Heron

ProblemType: Bug
Architecture: amd64
Date: Thu Aug 28 14:49:09 2008
DistroRelease: Ubuntu 8.04
NonfreeKernelModules: nvidia
Package: firefox-3.0 3.0.1+build1+nobinonly-0ubuntu0.8.04.3
PackageArchitecture: amd64
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_PH.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.24-19-generic x86_64

[Dimitrios Symeonidis (azimout)]

Firefox does not have a problem with multiple windows in general.

Can you tell us what plugins / addons you have installed in Firefox?
Also, have you noticed if maybe Firefox crashes always when you visit a specific site?

[Marilia (mariliasaca)]

It crashes when the third window is openned. Usually a pop-up, or a link asking for a new window.
No relation do site, or to java or to any specific condition.
I use Opera when I need to visit a place that asks for more windows openned.
I don't think the plugins make any difference, as I said, it happens sistematically when the third window is openned.

[Dimitrios Symeonidis (azimout)]

If you don't provide us with any more information, we cannot help you. I can assure you that everyone else can open as many windows as they want with firefox. So it has to do with your specific setup.

So, please provide us with more info about your firefox setup (addons, plugins, version of java, version of firefox).

[Marilia (mariliasaca)]

System:
UBUNTU 8.04 (hardy)
Kernel linux 2.6.24-19-generic
gnome 2.22.3

Firefox 3.0.1
Mozilla/5.0 (X11; U; Linux i686; pt-BR; rv:1.9.0.1) Gecko/2008072820
Firefox/3.0.1

plugins
java(TM) 1.6.0_06-b02
adobe reader 8.0
mplayer 5.50
quicktime 6.0/7
totem
windows media player 10
mplayerplug-in 3.50
shockwave flash 9.0
real player 9

The closing is not new at all. But I am not used with relating a bug, so
I adapted to the problem. And it occurred as well with the previous
version of firefox. And it happens in both machines I use, a desk-top
and a notebook. And always the third (magical number) window. Even if a
a blank window, just cliking on the icon to call firefox, the third one
crashes. Therefore, I think it is incompatibility between firefox and
ubuntu.

Thanks
Marilia

Dimitrios Symeonidis escreveu:
> If you don't provide us with any more information, we cannot help you. I
> can assure you that everyone else can open as many windows as they want
> with firefox. So it has to do with your specific setup.
>
> So, please provide us with more info about your firefox setup (addons,
> plugins, version of java, version of firefox).
>

[Dimitrios Symeonidis (azimout)]

Ok, nothing strange about the details you posted.

I can see that you have several extensions (addons) installed. Could you try removing them? Then try opening multiple Firefox windows and visit a couple of sites... See if Firefox keeps crashing on the 3rd window as you described. If it doesn't, start adding the extensions one-by-one and each time try again opening multiple windows. Tell us which addon creates the problem...

[Marilia (mariliasaca)]

I just inactivated (not removed) them all and again. I don't need to
visit any site, it just do not open the third.

Do I need to remove them? I am afraid not be able to install afterwards.
(I am quite dumb with this thing) and I need them to do whatever I do.
Do I need to totally remove?

Marilia

Dimitrios Symeonidis escreveu:
> Ok, nothing strange about the details you posted.
>
> I can see that you have several extensions (addons) installed. Could you
> try removing them? Then try opening multiple Firefox windows and visit a
> couple of sites... See if Firefox keeps crashing on the 3rd window as
> you described. If it doesn't, start adding the extensions one-by-one and
> each time try again opening multiple windows. Tell us which addon
> creates the problem...
>

[Dimitrios Symeonidis (azimout)]

I'm not sure, but I think disactivating them should be enough.

Do you mean that, even with ALL of them disactivated, you still cannot open a third firefox window?

[don hardaway (don-hardaway)]

This is a big problem. It is happening to us on the Dell 1520n laptop we bought from Dell. We are running Hardy also.

[Dimitrios Symeonidis (azimout)]

I found here: http://ph.ubuntuforums.com/showthread.php?t=839902
that it might be google toolbar that causes firefox to crash.
try removing it...

[Marilia (mariliasaca)]

Perfect!!!!

Removed the google toolbar and I now I can open any number of firefox
windows!

Thanks a lot!

Marilia

[Xycris (xyc-hq)]

My system has the following:

System:
UBUNTU 8.04 (hardy)
Kernel linux 2.6.24-19-generic
gnome 2.22.3

Internet Browser:
Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.0.5) Gecko/2008121622 Ubuntu/8.04 (hardy) Firefox/3.0.5

Add-Ons:

Extensions:
Firebug 1.2.1
Google Toolbar
Web Developer 1.1.6
FoxClocks 2.5.11
Adblock Plus 1.0
DownThemAll 1.0.4
InFormEnter 0.5.5.4
FoxLingo 2.3.1

Themes:
Default
Saferfox Xpanded 5.0.0

Plugins:
Default Plugin
Demo Print Plugin for unix/linux
DivX(R) Web Player
Helix DNA Plugin: RealPlayer G2 Plug-in Compatible (compatible; Totem)
iTunes Application Detector
Picasa
QuickTime Plug-in 7.2.0
Totem Web Browser Pugin 2.22.1
VLC Multimedia Plugin
VLC Multimedia Plugin (compatible Totem)
Windows Media Player Plug0in 10 (compatible; Totem)

Firefox configuration (about:config) set to default except referer value set to "0"

I tried reinstalling Firefox from nothing and still it lags, however, if I forcefully install the Firefox 3.0 (the original Firefox bundled in Ubuntu Hardy 8.04.1) things go well with Firebug disabled. However, I updated Firefox to the latest available version and my problem goes back.