Bank of America: Your browser sent a query this server could not understand.

[MBR]

Binary package hint: firefox-3.0

Whenever I tried using my Bank of America online banking, I get the following message:

Bad request
Your browser sent a query this server could not understand.

I have tried clearing my cookies, deleting my profile, and restarting but nothing seems to work except starting a new ser login on the same system.

here is link to a past and ongoing discussion on the forums
http://ubuntuforums.org/showthread.php?t=258603

[MBR (higherclaws)]

I am using hardy. I have also tried other browsers and still have the same problem.

[securityJ (secjeff)]

Hello,

The reason is due to a corrupt flash cookie. The flash cookies are global to a user profile. OS profile that is. Which means, multiple browsers under the same OS account will not solve the problem. You have 2 options. You can create a new user account, maybe run under sudo to call up an root level browser profile, or simply launch Adobe Flash manager <http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html> and clear your BofA website (or for good measure clear all Flash cookie websites). Restart your browser and you should be all set.

Hope this helps! I will copy this post to the Ubuntu thread as well.

[Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount)]

 Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release? Thanks in advance.

[Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

[rshepherd (me-rshepherd)]

I am experiencing this issue consistently on Hardy using Firefox 3, Opera and Epiphany. I have attempted both solutions mentioned above to no avail; specifically running clearing my flash cookie for BofA and running firefox under sudo.

I am willing to provide whatever information I can to help solve the issue, if you can ask specifically what you need.

[Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount)]

Thanks rshepherd. Reopening the bug and waiting for someone triage this.

[William Smith (w-smith)]

I can confirm this issue still exists in 11.04, login field will not populate correctly when trying to enter Username credential. Tried in firefox, chrome and also tried loging in using a virtualized (virtualbox 4.1) windows 7 using IE 9, chrome and firefox, same issue.

[Thomas Hotz (thotz-deactivatedaccount)]

Setting to confirmed because it affects multiple users.

[Paul White (paulw2u)]

We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu since that time.

Presumably this problem was a one time occurrence and/or is no longer an issue? Can the bug report now be closed? If we do not hear from you the bug report will close itself in approximately 60 days time.

Thank you again for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

[Launchpad Janitor (janitor)]

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]