Failed to create the PKCS #12 backup file for unknown reasons

[Beefeater]

I generated a free personal e-mail certificate via thawte.com which was installed in Firefox.
Then I tried to make a backup for storage in a safe place and import into Thunderbird, Preferences -> Advanced -> Encryption -> View Certificates -> Your Certificates -> Backup.
This fails with the message "Failed to create the PKCS #12 backup file for unknown reasons".

Hardy 8.04
firefox-3.0 3.0+nobinonly-0ubuntu0.8.04.1
libnss3-0d 3.12.0.2+1.9-0ubuntu0.8.04.1
libnss3-1d 3.12.0.2+1.9-0ubuntu0.8.04.1

[Beefeater (beefeater)]

Issue solved by temporarily disable Torbutton 1.2.0rc1.

The problem is located in certDialogsOverride.js on line 87.

[Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount)]

 Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release? Thanks in advance.

[Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount)]

 We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

[William Ward (wwward)]

I found Beefeater's solution to work fine. I experienced the issue, disabled Torbutton, and was able to export the PKCS format certificate.

Thanks,
Bill

[Gabriele Tozzi (gabriele-tozzi)]

Same issue with Firefox 3.5.5 and Torbutton 1.2.2

[fa2k (pmb)]

Same issue, work-around works

[Tiago Faria (gouki)]

Known bug on TorButton:

https://trac.torproject.org/projects/tor/ticket/975

[pedro rezende (rezende)]

Same issue, different context and effects with FF 3.6.17 on Kubuntu 10.4, which lead me to plea for this bug to be reopen. No Torbutton installed, FF fails to create the pkcs12 backup file even from a freshly initiated FF profile.

However, a keypair with cert issued by the same CA (ca.freeicp.org basic level) and email (the sender's) was generated and bakced up successfully by SeaMonkey 2.0.11 running in the same system, Furthermore, the intringuing part in the sequel is that the pcks12 file created by Seamonkey could be imported by the same FF, and the corresponding imported keypair could successfuly be (re)exported by FF,

Searching around for possible explanations (unrelated to Torbutton) I ran accross this Debian bug http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=469079 which was solved by removal of libnss3 and keeping only libnss3-1d. However, my system already had only libnss3-1d installed. Nonetheless, following up the discussion on that bug I noticed that my system has two versions of libusrsoftokn3, of different size and date ?usr/lib/firefox-3.6.17/libsoftokn3.so and /usr/lib/nss/libsoftokn3.so.

Could that duplicity be related with this behaviour, as in http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=469079?