Firefox 3 crashes during Gmail tab close

Bug #240786 reported by reem.bs
12
Affects Status Importance Assigned to Milestone
firefox-3.0 (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Binary package hint: firefox-3.0

Firefox 3 crashes a lot.
Most often when using GMail, during tab close. Other pages crashed too, again most often during tab close (e.g. facebook picture pages), but much more randomly than the Gmail inbox page.
It's been happening to me since 3.0b5. Recently I've tried out different versions, including the 3.1alpha to see weather the bug was fixed. I tried all of them after deleting the .mozilla dir every time. I also don't have any add-ons installed, and I removed the flash plugin and libflashsupport. In each version I also tried the safe mode.
In each version I tried the following steps in order to crash:
- open firefox
- go to gmail.com and log in
- open another tab
- close the gmail tab

These are the versions that I found were effected:

- Hardy (3.0~b5+nobinonly-0ubuntu3)
- Hardy-proposed (3.0+nobinonly-0ubuntu0.8.04.1)
- 3.0+nobinonly-0ubuntu3~fta1~hardy (ppa.launchpad.net)

The only version that was not effected, and did not crash after those steps was 3.1~a1~hg20080614r15356+nobinonly-0ubuntu1~fta1~hardy (ppa.launchpad.net).

My System:
 Dell Inspiron 1420 (Intel(R) Core(TM)2 Duo CPU T5450 @ 1.66GHz)
 2GB RAM
 Ubuntu 8.04 (hardy)
 Kernel: 2.6.24-19-generic
 Gnome: 2.22.2
 Compiz(if it matters): 0.7.4

I'm attaching gdb output for the 3.0+nobinonly-0ubuntu0.8.04.1 version crash. I don't know if I did a good job at loading the symbols. If any more are needed I will gladly repeat the process.
I have another desktop computer running hardy with the 3.0b5 version, and it runs fine.

Notes:
- The bug seems to effect only the newer version of Gmail, older UI closes tabs fine.
- I only tried versions I could find in repositories. If I were to compile it my self, could that make the difference?

Revision history for this message
reem.bs (reem-bs) wrote :
Revision history for this message
bowie101 (bowie101) wrote :

BTW, while i thought this was initially flash related, and that pulseaudio problem that people are experiencing (as i did, myself for a while) this is not flash related at all, as I can now tell.

I rebuilt my system, fresh install, installed all the latest hardy heron updates from only the system given repositories (US), and have yet to install any kind of FF plugin or download anything from Adobe or anyone else. And so I go to Gmail, and it crashes my browser.

Revision history for this message
rodrigob (rodrigo-benenson) wrote :

I do have the same bug.

and so does says the Bug #241097

Changed in firefox-3.0:
status: New → Confirmed
Revision history for this message
John Vivirito (gnomefreak) wrote :

the reporter of this bug has same backtracce as another bug we have already had reported marking as such anyone else please file a new bug report and attach a backtrace.

Revision history for this message
junggle (junggle) wrote :

i have exactly the same problem:

firefox crashes everytime i try to close a gmail tab

ubuntu: 8.04 (hardy) Kernel linux 2.6.24-19-generic GNOME 2.22.2
firefox: 3.0 (Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9) Gecko/2008061015 Firefox/3.0)

Revision history for this message
Alan Fischer e Silva (alanfischer85) wrote :

I have had the same problem in Kubuntu 8.04, but not in Ubuntu 8.04

Well, I am using Kubuntu in the laptop and Ubuntu in the desktop.
When closing gmail tabs, just kubuntu's firefox crashes. It is very weird. In Ubuntu (desktop) it works very fine.

ubuntu - Pentium IV 3.0 HT - 1.5 GB RAM - Kernel Linux 2.6.24-19-generic GNOME 2.22.2 Firefox 3.0
kubuntu - Core Duo T2350 - 1GB RAM Dual Channel - Kernel Linux 2.6.24-19-generic KDE 3.5.9 Firefox 3.0

Revision history for this message
Nathan Hill (indyhill) wrote :

It's not listed in the release notes, but the crashing isn't happening to me anymore since Firefox 3.0.1. Don't know if Mozilla or Google changed something and I don't care. At least it's not crashing.

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