kubuntu hardy x64 hangs completely when using firefox 3

Bug #240246 reported by Jordi Moles
6
Affects Status Importance Assigned to Milestone
firefox-3.0 (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: firefox-3.0

Hello,

i've been trying firefox 3 rc1 on kubuntu hardy since it came out on 11th june.
I've had so many "freezes", complete OS freezes while using firefox. That
hasn't happened to me using other browsers visiting the same webpages or even earlier versions of firefox
3, like beta 5.

The thing is.... for example:

I'm in a website with a simple html form. When i press on the "submit" button,
firefox and the whole kubuntu freeze, and i have to press the reset button, there's no way to recover the system, not even with crtl+alt+supr.

Other situations when i've experienced this whole hanging thing is when i've
got several tabs opened and i close one by pressing the "middle botton" from
the mouse. Also when there's a simple html link and i use the middle botton to
open up the link in a new tab.

As this hasn't happened to me with other browsers or firefox versions, i guess
there's must be something wrong with this version of firefox, but they say that firefox can't hang the whole system, so i'm asking you guys now.

Just let me know if i can provide you with any extra information you need.

The details of my system are:

firefox version:
firefox-3.0 3.0~rc1+nobinonly-0ubuntu0.8.04.1

kubuntu version:
2.6.24-18-generic #1 SMP x86_64 GNU/Linux

Revision history for this message
Jordi Moles (jordi-moles) wrote :

Hi everyone,

i've been updating firefox-3.0 from apt repositories everyday.
Today i already have version:

firefox-3.0 3.0+nobinonly-0ubuntu0.8.04.1

and.. well... the problem persists, and it also crashed when i was using rc2.

Revision history for this message
vsuarez (vsuarez) wrote :

My system froze twice today when I was closing a tab in firefox. Hard reset required. The two hangs were similar: one tab with flash content (flashplugin-nonfree), and another tab with gmail. Closing the first one froze the whole system (no remote ssh access, no ping, no alt-shift-backspace, no alt-shift-delete, ...).

System description (uname -a).
Linux Mozart 2.6.24-19-generic #1 SMP Fri Jul 11 21:01:46 UTC 2008 x86_64 GNU/Linux

Revision history for this message
Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount) wrote :

 Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release? Thanks in advance.

Changed in firefox-3.0:
status: New → Incomplete
Revision history for this message
Jordi Moles (jordi-moles) wrote :

I don't actually know if the problem still persists in Kubuntu Hardy.

I kept updating my kubuntu everyday for long after this bug was reported: linux-image and firefox-3 itself were updated in the process, but the problem wouldn't get fixed. So, as i wanted kubuntu and firefox-3 all working together, i saved my critical data and did a fresh install of intrepid. Since then, i haven't had any other problem.

I'm sorry for not being able to give any further information, but it was very annoying and nobody seemed to get to the bottom of it, may be the user vsuarez could tell us if he still suffers from that problem?

Thanks.

Revision history for this message
vsuarez (vsuarez) wrote : Re: [Bug 240246] Re: kubuntu hardy x64 hangs completely when using firefox 3

I am not suffering these hangs for months, some weirds KDE4 "slowdowns" with
gmail, but not hangs at all. The beta Flash Player for Linux 64 bits has
improved very much the stability and performance in Firefox, so I guess the
old flash-player plugin could be the responsible of my previous problems.

Now I am using Kubuntu 8.10, KDE 4.1.4.

On Tue, Jan 20, 2009 at 3:22 PM, Jordi Moles <email address hidden> wrote:

> I don't actually know if the problem still persists in Kubuntu Hardy.
>
> I kept updating my kubuntu everyday for long after this bug was
> reported: linux-image and firefox-3 itself were updated in the process,
> but the problem wouldn't get fixed. So, as i wanted kubuntu and
> firefox-3 all working together, i saved my critical data and did a fresh
> install of intrepid. Since then, i haven't had any other problem.
>
> I'm sorry for not being able to give any further information, but it was
> very annoying and nobody seemed to get to the bottom of it, may be the
> user vsuarez could tell us if he still suffers from that problem?
>
> Thanks.
>
> --
> kubuntu hardy x64 hangs completely when using firefox 3
> https://bugs.launchpad.net/bugs/240246
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Revision history for this message
Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount) wrote :

Thank you, Jordi and vsuarez. So I am closing this bug due to your last comments regarding this no longer present. Please reopen this bug if you experience the problem again. Thanks.

Changed in firefox-3.0:
status: Incomplete → Invalid
Revision history for this message
buntu_hugenewbie11 (dwozniak) wrote :

This bug still exists and I am a victim.
Anytime I use firefox it hangs.
I do notice that it is more likely to hang with a Flash video (mind you sound doesn't work either with this but I am used to this linux deficiency).
Ii am using the following firefox:
Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.0.5) Gecko/2008121622 Ubuntu/8.04 (hardy) Firefox/3.0.5

and kubuntu hardy
with kde 3.5.10

Sometimes it only makes the system hang for 10 secs sometimes 30secs.
Really annoying.
Thank goodness for dual boot.

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