Gmail crashes Firefox 3b5 on Hardy

[Russell Wing]

Binary package hint: firefox

Accessing gmail crashes firefox on occasion (approx 1 in 5 times). Crashes at the end of the loading bar before the gmail UI is displayed.
Regards,
Russ.

[linovski (avelinorego)]

Do you have libflashsupport installed?

If you have it installed see bug #192888 .

[Nick Ellery (nick.ellery)]

Firefox 3 uses the firefox-3.0 package instead of the firefox package, so I've changed it for now.

[Russell Wing (wingfamily)]

libflashsupport is not installed.

[Alexander Sack (asac)]

your backtrace has no -dbgsym packages for xulrunner gtk and cairo, pango

[Alexander Sack (asac)]

On Wed, Jun 04, 2008 at 06:01:35PM -0000, linovski wrote:
> Do you have libflashsupport installed?
>
> If you have it installed see bug #192888 .
>

also let us know if the ffox 3.0 RC1 update available since today
fixes this for you.

 status incomplete

 - Alexander

[Russell Wing (wingfamily)]

Alexander,

Upgraded and tested and the problem still exists with RC1. I will try and install the debug symbols and run the backtrace later today. If you have a link to explain what is needed that would be helpful (so I get the rights bits installed).

Thanks,
Russ.

[Alexander Sack (asac)]

On Wed, Jun 11, 2008 at 08:19:45AM -0000, Russell Wing wrote:
> Alexander,
>
> Upgraded and tested and the problem still exists with RC1. I will try
> and install the debug symbols and run the backtrace later today. If you
> have a link to explain what is needed that would be helpful (so I get
> the rights bits installed).
>

ONce you ensured that this is not caused by flash or and extensions
(disable them in tools -> addons), attach a backtrace by following
instructions at:

  https://wiki.ubuntu.com/MozillaTeam/Bugs#head-c576e78d92cb3c959c271158b6ace98be835de83

 status incomplete

 - Alexander

[John Vivirito (gnomefreak)]

Alexander Sack wrote:
> On Wed, Jun 11, 2008 at 08:19:45AM -0000, Russell Wing wrote:
>
>> Alexander,
>>
>> Upgraded and tested and the problem still exists with RC1. I will try
>> and install the debug symbols and run the backtrace later today. If you
>> have a link to explain what is needed that would be helpful (so I get
>> the rights bits installed).
>>
>>
>
> ONce you ensured that this is not caused by flash or and extensions
> (disable them in tools -> addons), attach a backtrace by following
> instructions at:
>
> https://wiki.ubuntu.com/MozillaTeam/Bugs#head-
> c576e78d92cb3c959c271158b6ace98be835de83
>
> status incomplete
>
> - Alexander
>
>
Can you please try to reproduce this with a new profile? For
instructions on how to do that please refer to the site Alexander posted
right above this post.

--
Sincerely Yours,
    John Vivirito

https://launchpad.net/~gnomefreak
https://wiki.ubuntu.com/JohnVivirito
Linux User# 414246

[Russell Wing (wingfamily)]

Loaded symbols (I hope I have them all in place). Backtrace below.

I am unable to get "firefox -ProfileManager" to do anything...it just launches firefox as normal. Any other advice, I don't want to destroy my existing profile.

Cheers,
Russ.

[Russell Wing (wingfamily)]

To confirm- I have also now removed all add-ons and issue still occurs.

[Alexander Sack (asac)]

On Wed, Jun 11, 2008 at 08:12:45PM -0000, Russell Wing wrote:
> Loaded symbols (I hope I have them all in place). Backtrace below.
>
> I am unable to get "firefox -ProfileManager" to do anything...it just
> launches firefox as normal. Any other advice, I don't want to destroy my
> existing profile.
>
> Cheers,
> Russ.
>
> ** Attachment added: "gdb-firefox.txt"
> http://launchpadlibrarian.net/15208231/gdb-firefox.txt
>

ok thanks. looks like a dupe of #215514

 duplicate 215514

 - Alexander