firefox crashes with SIGSEV while using a webmail (javascript) site

Bug #222920 reported by Leszek on 2008-04-27
4
Affects Status Importance Assigned to Milestone
firefox-3.0 (Ubuntu)
Undecided
Unassigned

Bug Description

Binary package hint: firefox-3.0

it crashes when using youtube and when I open my email (via www) fx crashes when using internal hyperlinks unable to use fx
Leszek

ProblemType: Bug
Architecture: i386
Date: Sun Apr 27 07:37:31 2008
DistroRelease: Ubuntu 8.04
NonfreeKernelModules: nvidia
Package: firefox-3.0 3.0~b5+nobinonly-0ubuntu3
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_IE.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.24-16-generic i686

Leszek (lzapart) wrote :

Thanks for your bug report. Please try to reproduce the problem with a fresh profile as described here:
https://wiki.ubuntu.com/MozillaTeam/Bugs?action=show&redirect=DebuggingFirefox#head-fa398dbbff0621c74659f3a1303dfde9b46f221b

Alexander Sack (asac) wrote :

please try to disable all extensions and see if it goes away.

Changed in firefox-3.0:
status: New → Incomplete

Hi
Thanks for interest. I have actually installed Ubuntu again and it(delete mail, spam) was happening to a clean install.
However it happens only when I open one particular email account(www.onet.pl). When I perform similar operations on other email accounts things are ok. I guess I have to inform the web page operators.
Just while ago I downloaded couple of extensions and Firefox was disappearing when I wanted to watch some musical videos(http://muzyka.interia.pl/teledyski) disabling them helped.
Sincere
Leszek Zapart

"Bug 222920" <email address hidden> napisał(a):
 > please try to disable all extensions and see if it goes away.
 >
 > ** Changed in: firefox-3.0 (Ubuntu)
 > Status: New => Incomplete
 >
 > --
 > firefox crashes when using most hyperlinks
 > https://bugs.launchpad.net/bugs/222920
 > You received this bug notification because you are a direct subscriber
 > of the bug.

--
podpis

Hi,

do you mean that you still experience crashes on www.onet.pl with a freshly installed firefox? If so, please try to get a backtrace of the crash: https://wiki.ubuntu.com/DebuggingProgramCrash

Hi thanks for your time,
I am sending you a screenshot of why I could not get backtrace. I have followed the instructions but at one stage I came upon something you find in my attachement.
I have just disabled all add-ons and plug-ins and my web mail crashes when I am using delete or spam button (it is not happening in opera). My music page (http://muzyka.interia.pl/teledyski) is crushing when only vlc multimedia plug-in is enabled(only with this plug-in I can watch those streaming videos) when I activate another video wile previous is still running (it supposed to stop and start playing the new one).
sincere
Leszek

>Hi,
>
>do you mean that you still experience crashes on www.onet.pl with a
>freshly installed firefox? If so, please try to get a backtrace of the
>crash: https://wiki.ubuntu.com/DebuggingProgramCrash
>
>--
>firefox crashes when using most hyperlinks
>https://bugs.launchpad.net/bugs/222920
>You received this bug notification because you are a direct subscriber
>of the bug.
>

Leszek (lzapart) wrote :

Hi It is me again. I forgot to attach the screenshot I was mentioning in my previous email.
Hav a good day.
Leszek

>Hi,
>
>do you mean that you still experience crashes on www.onet.pl with a
>freshly installed firefox? If so, please try to get a backtrace of the
>crash: https://wiki.ubuntu.com/DebuggingProgramCrash
>
>--
>firefox crashes when using most hyperlinks
>https://bugs.launchpad.net/bugs/222920
>You received this bug notification because you are a direct subscriber
>of the bug.
>

Leszek (lzapart) wrote :

Użytkownik Marcel Stimberg <email address hidden> napisał:
>Hi,
>
>do you mean that you still experience crashes on www.onet.pl with a
>freshly installed firefox? If so, please try to get a backtrace of the
>crash: https://wiki.ubuntu.com/DebuggingProgramCrash
>
>--
>firefox crashes when using most hyperlinks
>https://bugs.launchpad.net/bugs/222920
>You received this bug notification because you are a direct subscriber
>of the bug.
>

Hi,
you have to replace <program> by the program you want to run. Please try (no need for sudo):

gdb /usr/lib/firefox-3.0b5/firefox 2>&1 | tee gdb-firefox.txt
(gdb) handle SIG33 pass nostop noprint
(gdb) set pagination 0
(gdb) run
# The program will start. Perform any actions necessary to reproduce the crash
# Retrieve a backtrace of the crash:
(gdb) backtrace full
(gdb) info registers
(gdb) thread apply all backtrace
(gdb) quit

Hi,
Thanks for your email.
If you are not tired with me I am sending an attachment of what I got in terminal.
after new window of Firefox opened I opened my webmail page and performed the crush and continued with the instructions in the terminal but nothing that I noticed happend.
Where was I wrong (again)
Sincere
Leszek

Użytkownik Marcel Stimberg <email address hidden> napisał:
>Hi,
>you have to replace <program> by the program you want to run. Please try (no need for sudo):
>
>gdb /usr/lib/firefox-3.0b5/firefox 2>&1 | tee gdb-firefox.txt
>(gdb) handle SIG33 pass nostop noprint
>(gdb) set pagination 0
>(gdb) run
># The program will start. Perform any actions necessary to reproduce the crash
># Retrieve a backtrace of the crash:
>(gdb) backtrace full
>(gdb) info registers
>(gdb) thread apply all backtrace
>(gdb) quit
>
>--
>firefox crashes when using most hyperlinks
>https://bugs.launchpad.net/bugs/222920
>You received this bug notification because you are a direct subscriber
>of the bug.
>

Hi Leszek,
the problem was that you already had a firefox running and the firefox command therefore did not really start a new firefox process. The yelp-dbg package you installed was not necessary - it was only meant as an example and should be replaced by the relevant debug package. However, this is a bit complicated because the firefox dbg package is not in the main repositories.
Luckily, I was able to sign up at the www.onet.pl (a bit difficult without speaking Polish, though ;-)) and can now reproduce your crash.
I'll therefore do the backtrace myself. But many thanks for not giving up and of course for reporting the bug in the first place!

When started with valgrind, I could not reproduce the crash, but there are some invalid reads reported.

Looking at the backtrace it might be the same as bug #204387

Changed in firefox-3.0:
status: Incomplete → Confirmed

Hi
Good idea with this signing in.
the buttons causing problem are in Polish: ,,Usun'' and when I press ,,spam'' then
 pressing ,,ok'' causes crash as well.
Thanks for your time and effort and hope some solution will be found.
sincere
Leszek

"Bug 222920" <email address hidden> napisał(a):
 > Hi Leszek,
 > the problem was that you already had a firefox running and the firefox command therefore did not really start a new firefox process. The yelp-dbg package you installed was not necessary - it was only meant as an example and should be replaced by the relevant debug package. However, this is a bit complicated because the firefox dbg package is not in the main repositories.
 > Luckily, I was able to sign up at the www.onet.pl (a bit difficult without speaking Polish, though ;-)) and can now reproduce your crash.
 > I'll therefore do the backtrace myself. But many thanks for not giving up and of course for reporting the bug in the first place!
 >
 > --
 > firefox crashes when using most hyperlinks
 > https://bugs.launchpad.net/bugs/222920
 > You received this bug notification because you are a direct subscriber
 > of the bug.

--
podpis

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