firefox crashes with SIGSEV while using a webmail (javascript) site

[Leszek]

Binary package hint: firefox-3.0

it crashes when using youtube and when I open my email (via www) fx crashes when using internal hyperlinks unable to use fx
Leszek

ProblemType: Bug
Architecture: i386
Date: Sun Apr 27 07:37:31 2008
DistroRelease: Ubuntu 8.04
NonfreeKernelModules: nvidia
Package: firefox-3.0 3.0~b5+nobinonly-0ubuntu3
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_IE.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.24-16-generic i686

[Marcel Stimberg (marcelstimberg)]

Thanks for your bug report. Please try to reproduce the problem with a fresh profile as described here:
https://wiki.ubuntu.com/MozillaTeam/Bugs?action=show&redirect=DebuggingFirefox#head-fa398dbbff0621c74659f3a1303dfde9b46f221b

[Alexander Sack (asac)]

please try to disable all extensions and see if it goes away.

[Leszek (lzapart)]

Hi
Thanks for interest. I have actually installed Ubuntu again and it(delete mail, spam) was happening to a clean install.
However it happens only when I open one particular email account(www.onet.pl). When I perform similar operations on other email accounts things are ok. I guess I have to inform the web page operators.
Just while ago I downloaded couple of extensions and Firefox was disappearing when I wanted to watch some musical videos(http://muzyka.interia.pl/teledyski) disabling them helped.
Sincere
Leszek Zapart

"Bug 222920" <email address hidden> napisał(a):
 > please try to disable all extensions and see if it goes away.
 >
 > ** Changed in: firefox-3.0 (Ubuntu)
 > Status: New => Incomplete
 >
 > --
 > firefox crashes when using most hyperlinks
 > https://bugs.launchpad.net/bugs/222920
 > You received this bug notification because you are a direct subscriber
 > of the bug.

--
podpis

[Marcel Stimberg (marcelstimberg)]

Hi,

do you mean that you still experience crashes on www.onet.pl with a freshly installed firefox? If so, please try to get a backtrace of the crash: https://wiki.ubuntu.com/DebuggingProgramCrash

[Leszek (lzapart)]

Hi thanks for your time,
I am sending you a screenshot of why I could not get backtrace. I have followed the instructions but at one stage I came upon something you find in my attachement.
I have just disabled all add-ons and plug-ins and my web mail crashes when I am using delete or spam button (it is not happening in opera). My music page (http://muzyka.interia.pl/teledyski) is crushing when only vlc multimedia plug-in is enabled(only with this plug-in I can watch those streaming videos) when I activate another video wile previous is still running (it supposed to stop and start playing the new one).
sincere
Leszek

>Hi,
>
>do you mean that you still experience crashes on www.onet.pl with a
>freshly installed firefox? If so, please try to get a backtrace of the
>crash: https://wiki.ubuntu.com/DebuggingProgramCrash
>
>--
>firefox crashes when using most hyperlinks
>https://bugs.launchpad.net/bugs/222920
>You received this bug notification because you are a direct subscriber
>of the bug.
>

[Leszek (lzapart)]

Hi It is me again. I forgot to attach the screenshot I was mentioning in my previous email.
Hav a good day.
Leszek

>Hi,
>
>do you mean that you still experience crashes on www.onet.pl with a
>freshly installed firefox? If so, please try to get a backtrace of the
>crash: https://wiki.ubuntu.com/DebuggingProgramCrash
>
>--
>firefox crashes when using most hyperlinks
>https://bugs.launchpad.net/bugs/222920
>You received this bug notification because you are a direct subscriber
>of the bug.
>

[Leszek (lzapart)]

Użytkownik Marcel Stimberg <email address hidden> napisał:
>Hi,
>
>do you mean that you still experience crashes on www.onet.pl with a
>freshly installed firefox? If so, please try to get a backtrace of the
>crash: https://wiki.ubuntu.com/DebuggingProgramCrash
>
>--
>firefox crashes when using most hyperlinks
>https://bugs.launchpad.net/bugs/222920
>You received this bug notification because you are a direct subscriber
>of the bug.
>

[Marcel Stimberg (marcelstimberg)]

Hi,
you have to replace <program> by the program you want to run. Please try (no need for sudo):

gdb /usr/lib/firefox-3.0b5/firefox 2>&1 | tee gdb-firefox.txt
(gdb) handle SIG33 pass nostop noprint
(gdb) set pagination 0
(gdb) run
# The program will start. Perform any actions necessary to reproduce the crash
# Retrieve a backtrace of the crash:
(gdb) backtrace full
(gdb) info registers
(gdb) thread apply all backtrace
(gdb) quit

[Leszek (lzapart)]

Hi,
Thanks for your email.
If you are not tired with me I am sending an attachment of what I got in terminal.
after new window of Firefox opened I opened my webmail page and performed the crush and continued with the instructions in the terminal but nothing that I noticed happend.
Where was I wrong (again)
Sincere
Leszek

Użytkownik Marcel Stimberg <email address hidden> napisał:
>Hi,
>you have to replace <program> by the program you want to run. Please try (no need for sudo):
>
>gdb /usr/lib/firefox-3.0b5/firefox 2>&1 | tee gdb-firefox.txt
>(gdb) handle SIG33 pass nostop noprint
>(gdb) set pagination 0
>(gdb) run
># The program will start. Perform any actions necessary to reproduce the crash
># Retrieve a backtrace of the crash:
>(gdb) backtrace full
>(gdb) info registers
>(gdb) thread apply all backtrace
>(gdb) quit
>
>--
>firefox crashes when using most hyperlinks
>https://bugs.launchpad.net/bugs/222920
>You received this bug notification because you are a direct subscriber
>of the bug.
>

[Marcel Stimberg (marcelstimberg)]

Hi Leszek,
the problem was that you already had a firefox running and the firefox command therefore did not really start a new firefox process. The yelp-dbg package you installed was not necessary - it was only meant as an example and should be replaced by the relevant debug package. However, this is a bit complicated because the firefox dbg package is not in the main repositories.
Luckily, I was able to sign up at the www.onet.pl (a bit difficult without speaking Polish, though ;-)) and can now reproduce your crash.
I'll therefore do the backtrace myself. But many thanks for not giving up and of course for reporting the bug in the first place!

[Marcel Stimberg (marcelstimberg)]

When started with valgrind, I could not reproduce the crash, but there are some invalid reads reported.

[Marcel Stimberg (marcelstimberg)]

Looking at the backtrace it might be the same as bug #204387

[Leszek (lzapart)]

Hi
Good idea with this signing in.
the buttons causing problem are in Polish: ,,Usun'' and when I press ,,spam'' then
 pressing ,,ok'' causes crash as well.
Thanks for your time and effort and hope some solution will be found.
sincere
Leszek

"Bug 222920" <email address hidden> napisał(a):
 > Hi Leszek,
 > the problem was that you already had a firefox running and the firefox command therefore did not really start a new firefox process. The yelp-dbg package you installed was not necessary - it was only meant as an example and should be replaced by the relevant debug package. However, this is a bit complicated because the firefox dbg package is not in the main repositories.
 > Luckily, I was able to sign up at the www.onet.pl (a bit difficult without speaking Polish, though ;-)) and can now reproduce your crash.
 > I'll therefore do the backtrace myself. But many thanks for not giving up and of course for reporting the bug in the first place!
 >
 > --
 > firefox crashes when using most hyperlinks
 > https://bugs.launchpad.net/bugs/222920
 > You received this bug notification because you are a direct subscriber
 > of the bug.

--
podpis