Firefox crashes when signing in to ebay

Bug #212229 reported by bwallum
14
Affects Status Importance Assigned to Milestone
firefox-3.0 (Ubuntu)
Fix Released
Undecided
Mozilla Bugs

Bug Description

Binary package hint: firefox-3.0

This is repeatable every time by going to ebay.co.uk and attempting to login. If crashes at about 20 seconds from clicking the sign in button.

ProblemType: Crash
Architecture: amd64
CrashCounter: 1
Date: Sat Apr 5 13:11:16 2008
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/lib/firefox-3.0b4/firefox
NonfreeKernelModules: nvidia
Package: firefox-3.0 3.0~b4+nobinonly-0ubuntu1
PackageArchitecture: amd64
ProcCmdline: /usr/lib/firefox-3.0b4/firefox
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
Signal: 11
SourcePackage: firefox-3.0
StacktraceTop:
 ?? () from /usr/lib/libnss3.so.1d
 CERT_PKIXVerifyCert () from /usr/lib/libnss3.so.1d
 ?? () from /usr/lib/xulrunner-1.9b4/libxul.so
 ?? () from /usr/lib/xulrunner-1.9b4/libxul.so
 ?? () from /usr/lib/xulrunner-1.9b4/libxul.so
Title: firefox crashed with SIGSEGV in CERT_PKIXVerifyCert()
Uname: Linux 2.6.24-15-generic x86_64
UserGroups: adm admin audio cdrom dialout dip floppy fuse lpadmin plugdev video

Revision history for this message
bwallum (rbw2) wrote :
Revision history for this message
bwallum (rbw2) wrote :

This is probably a duplicate bug of:

firefox crashed with SIGSEGV in CERT_PKIXVerifyCert()

It would be really useful to users registering bugs if the auto report could be made viewable when a list of possible bugs is shown on launchpad. That way, users could look at the auto report and check against the possible list. I know the auto report can be viewed but this is before sending and before a list of possible matches to reported bugs is available.

Duplications may be considerably reduced if it was made easy to do the above check.

Apologies for duping this one.

Revision history for this message
Apport retracing service (apport) wrote : Symbolic stack trace

StacktraceTop:?? () from /usr/lib/libnss3.so.1d
CERT_PKIXVerifyCert () from /usr/lib/libnss3.so.1d
nsNSSCertificate::hasValidEVOidTag (this=0x22aa650,
nsNSSCertificate::getValidEVOidTag (this=0xd1dc58,
nsNSSCertificate::GetIsExtendedValidation (

Revision history for this message
Apport retracing service (apport) wrote : Symbolic threaded stack trace
Revision history for this message
Matteo Brancaleoni (mbrancaleoni) wrote :

I can confirm also, same thing on ebay.it, happens almost immediately when signing into my ebay or following the sign in link

Changed in firefox-3.0:
status: New → Confirmed
Revision history for this message
Matteo Brancaleoni (mbrancaleoni) wrote :

Attacched core file backtrace with gdb.

Revision history for this message
Matteo Brancaleoni (mbrancaleoni) wrote :

Attacched core dump file.

Revision history for this message
Matteo Brancaleoni (mbrancaleoni) wrote :

Just for reference,

the plain firefox 3b4 from mozilla website doesn't not crash.

Revision history for this message
Remove Me (remove-me) wrote :
Download full text (3.3 KiB)

Me too:
(gdb) bt
#0 0xb808b424 in __kernel_vsyscall ()
#1 0xb806ad30 in raise () from /lib/tls/i686/cmov/libpthread.so.0
#2 0xb7255b47 in nsProfileLock::FatalSignalHandler (signo=-1207492620) at nsProfileLock.cpp:212
#3 <signal handler called>
#4 0xb6f5a308 in cert_pkixSetParam (procParams=0xa74b63c, param=0xbfba4cfc, plContext=0xa74b530) at certvfypkix.c:1530
#5 0xb6f5a922 in CERT_PKIXVerifyCert (cert=0xad5a8088, usages=2, paramsIn=0xbfba4cfc, paramsOut=0xbfba4d64, wincx=0x0) at certvfypkix.c:1985
#6 0xb784eaaf in nsNSSCertificate::hasValidEVOidTag (this=0xaea2cee8, resultOidTag=@0xbfba4e08, validEV=@0xbfba4e8c) at nsIdentityChecking.cpp:654
#7 0xb784ed42 in nsNSSCertificate::getValidEVOidTag (this=0xaea2cee8, resultOidTag=@0xbfba4e08, validEV=@0xbfba4e8c) at nsIdentityChecking.cpp:681
#8 0xb784eddf in nsNSSCertificate::GetIsExtendedValidation (this=0xaea2cee8, aIsEV=0xbfba4e8c) at nsIdentityChecking.cpp:707
#9 0xb784efb7 in nsNSSSocketInfo::GetIsExtendedValidation (this=0xad5d9df8, aIsEV=0xbfba4e8c) at nsIdentityChecking.cpp:582
#10 0xb7813fc2 in nsSecureBrowserUIImpl::EvaluateAndUpdateSecurityState (this=0x9473ef0, aRequest=0xa73ae14) at nsSecureBrowserUIImpl.cpp:481
#11 0xb781509e in nsSecureBrowserUIImpl::OnLocationChange (this=0x9473ef0, aWebProgress=0x946ffdc, aRequest=0xa73ae14, aLocation=0xa742e68) at nsSecureBrowserUIImpl.cpp:1231
#12 0xb77a3c53 in nsDocLoader::FireOnLocationChange (this=0x946ffc8, aWebProgress=0x946ffdc, aRequest=0xa73ae14, aUri=0xa742e68) at nsDocLoader.cpp:1278
#13 0xb778f616 in nsDocShell::CreateContentViewer (this=0x946ffc8, aContentType=0xaea2cd60 "text/html", request=0xa73ae14, aContentHandler=0xa65fb94) at nsDocShell.cpp:6030
#14 0xb779e936 in nsDSURIContentListener::DoContent (this=0x946d9c8, aContentType=0xaea2cd60 "text/html", aIsContentPreferred=0, request=0xa73ae14, aContentHandler=0xa65fb94,
    aAbortProcess=0xbfba505c) at nsDSURIContentListener.cpp:138
#15 0xb77a252f in nsDocumentOpenInfo::TryContentListener (this=0xa65fb88, aListener=0x946d9c8, aChannel=0xa73ae14) at nsURILoader.cpp:735
#16 0xb77a2812 in nsDocumentOpenInfo::DispatchContent (this=0xa65fb88, request=0xa73ae14, aCtxt=0x0) at nsURILoader.cpp:434
#17 0xb77a3095 in nsDocumentOpenInfo::OnStartRequest (this=0xa65fb88, request=0xa73ae14, aCtxt=0x0) at nsURILoader.cpp:280
#18 0xb7300f42 in nsHttpChannel::CallOnStartRequest (this=0xa73ade8) at nsHttpChannel.cpp:753
#19 0xb730118d in nsHttpChannel::ProcessNormal (this=0xa73ade8) at nsHttpChannel.cpp:935
#20 0xb7297986 in nsInputStreamPump::OnStateStart (this=0xa73cd88) at nsInputStreamPump.cpp:439
#21 0xb7297df7 in nsInputStreamPump::OnInputStreamReady (this=0xa73cd88, stream=0xa73cc48) at nsInputStreamPump.cpp:395
#22 0xb79fdf67 in nsInputStreamReadyEvent::Run (this=0xa73ce00) at nsStreamUtils.cpp:111
#23 0xb7a12ae6 in nsThread::ProcessNextEvent (this=0x80c0450, mayWait=1, result=0xbfba54a4) at nsThread.cpp:510
#24 0xb79e1cc3 in NS_ProcessNextEvent_P (thread=0x80000001, mayWait=1) at nsThreadUtils.cpp:227
#25 0xb7964bb8 in nsBaseAppShell::Run (this=0x81a0cc8) at nsBaseAppShell.cpp:151
#26 0xb77fafc0 in nsAppStartup::Run (this=0x81f08f0) at nsAppStartup.cpp:181
#27 0xb724f574 in XRE_...

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Revision history for this message
Remove Me (remove-me) wrote :

err... for www.paypal.com.

Revision history for this message
Kayvee (vkkodali) wrote :

I have the exact same problem. I go to ebay.com and click on 'Sign In' and firefox crashes. It also happens with Windows Live Mail also. When I try to sign in, firefox crashes one me.

Revision history for this message
Matteo Brancaleoni (mbrancaleoni) wrote :

With today updates the problem seems fixed.no more crashes (at least on ebay signon).

Revision history for this message
bwallum (rbw2) wrote :

Fixed for me too in 3b5

Revision history for this message
John Vivirito (gnomefreak) wrote :

EVERYONE, please file your own bug report and attach your apport crash report or file it with apport. Only one crash per bug report please until we can confirm they are the same.

Changed in firefox-3.0:
assignee: nobody → mozilla-bugs
status: Confirmed → Incomplete
Revision history for this message
John Vivirito (gnomefreak) wrote :

Closing this due to reporters last comment. If you are still seeing crash please file new bug report.

Changed in firefox-3.0:
status: Incomplete → Fix Released
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