Filezilla start after 25 seconds delay

Bug #1848854 reported by Eugene on 2019-10-19
32
This bug affects 7 people
Affects Status Importance Assigned to Milestone
filezilla (Ubuntu)
Undecided
Unassigned

Bug Description

command "strace filezilla" output stops on this lines:

poll([{fd=12, events=POLLIN}], 1, 25000) = 1 ([{fd=12, revents=POLLIN}])
read(12, "\1\0\0\0\0\0\0\0", 16) = 8
poll([{fd=12, events=POLLIN}], 1, 25000

And program starts after 25 seconds.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: filezilla 3.39.0-2
ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
Uname: Linux 5.3.0-18-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu8
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Oct 19 16:49:16 2019
InstallationDate: Installed on 2019-10-18 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
SourcePackage: filezilla
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Eugene (sakralbar) wrote :
Revision history for this message
Eugene (sakralbar) wrote :

When I updated version 19.04 to 19.10, there was no such problem. But after a clean install of 19.10, filezilla starts with a delay.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in filezilla (Ubuntu):
status: New → Confirmed
Revision history for this message
Milan Kragujevic (milankragujevic) wrote :

I have the same problem. I have also measured that it takes exactly 25 seconds to start FileZilla, and the problem appears on every startup.

I have attached the output of strace filezilla.

I will attempt to attach apport data.

Revision history for this message
Milan Kragujevic (milankragujevic) wrote : apport information

ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-10-28 (30 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Package: filezilla 3.39.0-2
PackageArchitecture: amd64
Tags: eoan
Uname: Linux 5.4.0-050400-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dip lpadmin lxd plugdev sambashare sudo video
_MarkForUpload: True

tags: added: apport-collected
Revision history for this message
Milan Kragujevic (milankragujevic) wrote : Dependencies.txt

apport information

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Milan Kragujevic (milankragujevic) wrote : ProcCpuinfoMinimal.txt

apport information

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Milan Kragujevic (milankragujevic) wrote : ProcEnviron.txt

apport information

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Filipe Silva (filipe-silva) wrote :

I'm having the exact same problem with filezilla and also with Cisco AnyConnect client. Worth notice that if I open both programs using root permissions they open immediately.

Revision history for this message
Filipe Silva (filipe-silva) wrote :

Just figured out that in my case `sudo apt install appmenu-gtk2-module` did the trick. (Thanks to Stefan Lancu https://askubuntu.com/questions/1184774/some-applications-on-ubuntu-19-10-very-slow-to-start)

Revision history for this message
Milan Kragujevic (milankragujevic) wrote :

I can confirm that installing `appmenu-gtk2-module` solves this problem.

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