File Roller help is missing in Lubuntu: "Could not display help, the specified location is not supported"
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
| One Hundred Papercuts |
Medium
|
Unassigned | ||
| file-roller (Ubuntu) |
Undecided
|
Unassigned | ||
| language-selector (Ubuntu) |
Undecided
|
Unassigned | ||
| lubuntu-meta (Ubuntu) |
Medium
|
Unassigned |
Bug Description
In a Lubuntu Vivid daily Live Session test (20150109), I tried to access the Help section in file-roller and got the following error message:
Could not display help
The specified location is not supported
Steps to reproduce
1.Boot Lubuntu Vivid live session on USB
2.Open Accessories > "Archive Manager"
3.In main menu, select "Help" > "Contents" (OR press F1)
Expected results: to access the help section for file-roller.
Actual results: A dialog appears and shows "Could not display help"
Workaround:
Install yelp.
Versions affected: Vivid (Live Session), Vivid (installed)
lsb_release -rd:
Description: Ubuntu Vivid Vervet (development branch)
Release: 15.04
(Actually Lubuntu)
apt-cache policy file-roller:
file-roller:
Installed: 3.14.2-0ubuntu1
Candidate: 3.14.2-0ubuntu1
Version table:
*** 3.14.2-0ubuntu1 0
500 http://
100 /var/lib/
Hardware profile: https:/
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: file-roller 3.14.2-0ubuntu1
ProcVersionSign
Uname: Linux 3.18.0-8-generic x86_64
ApportVersion: 2.15.1-0ubuntu2
Architecture: amd64
CasperVersion: 1.347
CurrentDesktop: LXDE
Date: Sat Jan 10 01:45:39 2015
LiveMediaBuild: Lubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150109)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: file-roller
UpgradeStatus: No upgrade log present (probably fresh install)
Dave Kokandy (drkokandy) wrote : | #1 |
Changed in file-roller (Ubuntu): | |
status: | New → Confirmed |
Lyn Perrine (walterorlin) wrote : | #3 |
This help button does not work. This is because it is intended to launch yelp the gnome help tool which is not in lubuntu-desktop. Installing yelp is a workaround that will get help working. Yelp may have been left out for iso size concerns but this workaround should be documented somewhere.
Dave Kokandy (drkokandy) wrote : | #4 |
Installing Yelp workaround tested & works.
Installing Yelp included the following packages:
gnome-user-guide libyelp0 yelp yelp-xsl
apt reported this used 46.0 MB of additional disk space.
Dave Kokandy (drkokandy) wrote : | #5 |
Actually, this is not just on a live session. This issue also remains on Lubuntu after it's been fully installed on a new computer.
Same workaround - installing yelp - solves this issue.
description: | updated |
summary: |
- File Roller on Live Session: "Could not display help, the specified - location is not supported" + File Roller help is missing in Lubuntu: "Could not display help, the + specified location is not supported" |
Changed in lubuntu-meta (Ubuntu): | |
status: | New → Confirmed |
Changed in file-roller (Ubuntu): | |
importance: | Undecided → Medium |
Changed in lubuntu-meta (Ubuntu): | |
importance: | Undecided → Medium |
Changed in hundredpapercuts: | |
status: | New → Confirmed |
importance: | Undecided → Medium |
Gunnar Hjalmarsson (gunnarhj) wrote : | #6 |
Language Support (the language-
Tim Lunn (darkxst) wrote : | #7 |
gnome-user-guide would make up the bulk of that 46MB, and that probably wouldnt even be useful on lubuntu.
Gunnar Hjalmarsson (gunnarhj) wrote : | #8 |
How about these changes:
- Move gnome-user-guide from recommends to suggests in yelp
- Add gnome-user-guide to recommends in ubuntu-gnome-meta
- Move yelp from recommends to depends in file-roller and language-
Launchpad Janitor (janitor) wrote : | #9 |
Status changed to 'Confirmed' because the bug affects multiple users.
Changed in language-selector (Ubuntu): | |
status: | New → Confirmed |
description: | updated |
Chris Guiver (guiverc) wrote : | #10 |
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running only once:
apport-collect <bug #>
and any other logs that are relevant for this particular issue.
Changed in lubuntu-meta (Ubuntu): | |
status: | Confirmed → Incomplete |
Changed in language-selector (Ubuntu): | |
status: | Confirmed → Incomplete |
Changed in file-roller (Ubuntu): | |
status: | Confirmed → Incomplete |
Changed in hundredpapercuts: | |
status: | Confirmed → Incomplete |
Gunnar Hjalmarsson (gunnarhj) wrote : | #11 |
Lubuntu does not install file-roller or language-
yelp does not recommend gnome-user-guide (or gnome-user-docs) any longer, so possible disk space reasons for not letting file-roller and language-
But the thought, to let file-roller and language-
Changed in lubuntu-meta (Ubuntu): | |
status: | Incomplete → Won't Fix |
Changed in hundredpapercuts: | |
status: | Incomplete → Confirmed |
Changed in file-roller (Ubuntu): | |
importance: | Medium → Low |
status: | Incomplete → Triaged |
Changed in language-selector (Ubuntu): | |
importance: | Undecided → Low |
status: | Incomplete → Triaged |
Gunnar Hjalmarsson (gunnarhj) wrote : | #12 |
Second thoughts. The Debian policy says:
"The Recommends field should list packages that would be found together with this one in all but unusual installations."
Hence using Recommends for yelp in those packages is well in line with how it's supposed to work, and since Lubuntu is out of the picture, there is no real issue to fix.
Closing.
Changed in hundredpapercuts: | |
status: | Confirmed → Invalid |
Changed in file-roller (Ubuntu): | |
importance: | Low → Undecided |
status: | Triaged → Invalid |
Changed in language-selector (Ubuntu): | |
importance: | Low → Undecided |
status: | Triaged → Invalid |
This bug has been reported on the Ubuntu ISO testing tracker.
A list of all reports related to this bug can be found here: iso.qa. ubuntu. com/qatracker/ reports/ bugs/1409185
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