[Asus F81Se] fglrx causes hang on shutdown

Bug #995184 reported by Emerson Hsieh on 2012-05-05
34
This bug affects 7 people
Affects Status Importance Assigned to Milestone
fglrx-installer (Ubuntu)
Undecided
Unassigned

Bug Description

After installing Ubuntu 12.04, I went to jockey and checked for and Proprietary Drivers.

There was 2 options: ATI FGLRX Driver(post-release-update) and the ATI FGLRX driver(without anything).

I tried installing the post-release-update one. After about 10 minutes, it said:

"Sorry, installation of this driver failed.
Please have a look at the log file for details: /var/log/jockey.log"

I went to /var/log then opened jockey.log . It was about 200 lines long(didn't know what it was talking about). So I installed the second option and it causes the system to become unstable(ugly boot screen, shutting down takes forever)

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: jockey-gtk 0.9.7-0ubuntu7
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic-pae 3.2.14
Uname: Linux 3.2.0-24-generic-pae i686
NonfreeKernelModules: fglrx
ApportVersion: 2.0.1-0ubuntu7
Architecture: i386
Date: Sat May 5 10:42:07 2012
ExecutablePath: /usr/bin/jockey-gtk
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
InterpreterPath: /usr/bin/python2.7
MachineType: ASUSTeK Computer Inc. F81Se
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_CA:en
 PATH=(custom, no user)
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-24-generic-pae root=UUID=e4e807be-8f2f-4030-aca1-ac31b543fe6c ro quiet splash vt.handoff=7
SourcePackage: jockey
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/17/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 216
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: F81Se
dmi.board.vendor: PEGATRON CORPORATION
dmi.board.version: 1.0
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr216:bd09/17/2009:svnASUSTeKComputerInc.:pnF81Se:pvr1.0:rvnPEGATRONCORPORATION:rnF81Se:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr:
dmi.product.name: F81Se
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.
---
.tmp.unity.support.test.0:

ApportVersion: 2.0.1-0ubuntu7
Architecture: i386
CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
CompositorRunning: compiz
DistUpgraded: Fresh install
DistroCodename: precise
DistroRelease: Ubuntu 12.04
DistroVariant: ubuntu
DkmsStatus: fglrx-updates, 8.960, 3.2.0-24-generic-pae, i686: installed
GraphicsCard:
 Advanced Micro Devices [AMD] nee ATI RV710 [Mobility Radeon HD 4500/5100 Series] [1002:9553] (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Device [1043:1b32]
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
JockeyStatus:
 xorg:fglrx_updates - ATI/AMD proprietary FGLRX graphics driver (post-release updates) (Proprietary, Disabled, Not in use)
 xorg:fglrx - ATI/AMD proprietary FGLRX graphics driver (Proprietary, Disabled, Not in use)
MachineType: ASUSTeK Computer Inc. F81Se
NonfreeKernelModules: fglrx
Package: fglrx-installer (not installed)
ProcEnviron:
 LANGUAGE=en_CA:en
 PATH=(custom, no user)
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-24-generic-pae root=UUID=e4e807be-8f2f-4030-aca1-ac31b543fe6c ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic-pae 3.2.14
Tags: precise ubuntu compiz-0.9
Uname: Linux 3.2.0-24-generic-pae i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 09/17/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 216
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: F81Se
dmi.board.vendor: PEGATRON CORPORATION
dmi.board.version: 1.0
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr216:bd09/17/2009:svnASUSTeKComputerInc.:pnF81Se:pvr1.0:rvnPEGATRONCORPORATION:rnF81Se:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr:
dmi.product.name: F81Se
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.
version.compiz: compiz 1:0.9.7.6-0ubuntu1
version.fglrx-installer: fglrx-installer N/A
version.libdrm2: libdrm2 2.4.32-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.2-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.2-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build2

Emerson Hsieh (emersonhsieh) wrote :
summary: - Caoont install ATI post-release-update Driver
+ Cannot install ATI post-release-update Driver

You have two separate problems here. The first is that fglrx-updates won't install. This is common, since that package is broken right now: https://bugs.launchpad.net/bugs/949641
Since 12.04 was just released, fglrx and fglrx-updates both use the same version of Catalyst at the moment, and this is not really anything more than an annoyance.

The second one is that fglrx is taking a while to shut down (ugly boot screen is a common issue with proprietary video drivers and there are workarounds if you google for them).
If possible , please run the following command to collect video information:
apport-collect 995184

affects: jockey (Ubuntu) → fglrx-installer (Ubuntu)
summary: - Cannot install ATI post-release-update Driver
+ fglrx causes long shutdown time
summary: - fglrx causes long shutdown time
+ [Asus F81Se] fglrx causes long shutdown time

Thanks, but it's not long shut down time, it's shutting down FOREVER.

summary: - [Asus F81Se] fglrx causes long shutdown time
+ [Asus F81Se] fglrx causes hang on shutdown

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tags: added: apport-collected compiz-0.9 ubuntu
description: updated

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Emerson Hsieh (emersonhsieh) wrote :

Did this : apport-collect 995184

And I Googled a bunch of workarounds for the ugly boot screen. I tried all of them and it just made the boot screen disappear(because those workarounds are for ubuntu 10.04).

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in fglrx-installer (Ubuntu):
status: New → Confirmed
bravobuffalo (c26977) wrote :

Same problems here with My Ubuntu 12.04 box (amd64/Linux 3.2.0-24-generic), pictures of the system shutdown outputs are attached.

Shutdown and reboot started working properly after the fglrx drivers are removed.

Emerson Hsieh (emersonhsieh) wrote :

Sometimes Ubuntu shows the low-res boot screen without the dots moving (forever).

But when my ubuntu box showed the screen that you attached when shutting down, it doesn't take forever.

And after I removed the fglrx drivers the same problem persists.

Emerson Hsieh (emersonhsieh) wrote :

Any workaround about changeing the low-res boot screen for Ubuntu 12.04?

Changed in fglrx-installer (Ubuntu):
status: Confirmed → In Progress
status: In Progress → Confirmed
Janning Vygen (janning-h) wrote :

I have the same problem. Thinkpad t 500, fresh ubuntu 12.04 install. After 'aptitude install fglrx-updates fglrx-amdcccle-updates' the laptop does not shutdown. It shows ubuntu with five white dots and just hangs forever.

Janning Vygen (janning-h) wrote :

I fixed it with changing my bios settings (see attachment) and then calling

sudo su
update-grub
apt-get install fglrx-updates
aticonfig --initial
update-grub

wanderinrain (roc-tang) wrote :

I have the same problem. HP DV4-2148, fresh ubuntu 12.04 install. Installed fglrx. the laptop does not shutdown. It shows ubuntu with five white dots and just hangs forever.

Same problem here on Lenovo G555 . Laptop does not shut down after fglrx installation.

shahzeb (shahzebkhan111) wrote :

I am having the same problem with my HP DV6, i tried "shutdown -h now", sometimes it works, other times command does not.

Che-Hsun Liu (chehsunliu) wrote :

I have the same problem with ubuntu 12.04 64-bit installed on my laptop acer 5820TG when fglrx is installed.

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