Ubuntu
fglrx-installer package

System Crash / Restart

Bug #949286 reported by Piyush Roy on 2012-03-07

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	fglrx-installer (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

It crashes on certain events.
Like it might happpen while booting system, browsing thru the internet (specially on sites with rich ajax,js,or flash)

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: xorg 1:7.6+10ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-17.27-generic 3.2.6
Uname: Linux 3.2.0-17-generic x86_64
NonfreeKernelModules: fglrx
.tmp.unity.support.test.0:

ApportVersion: 1.94.1-0ubuntu1
Architecture: amd64
CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
CompositorRunning: None
Date: Thu Mar 8 00:15:10 2012
DistUpgraded: Fresh install
DistroCodename: precise
DistroVariant: ubuntu
DkmsStatus:
fglrx, 8.95, 3.2.0-17-generic, x86_64: installed
virtualbox, 4.1.8, 3.2.0-17-generic, x86_64: installed
ExtraDebuggingInterest: Yes, whatever it takes to get this fixed in Ubuntu
GraphicsCard:
Advanced Micro Devices [AMD] nee ATI RV710 [Radeon HD 4350] [1002:954f] (prog-if 00 [VGA controller])
Subsystem: XFX Pine Group Inc. Device [1682:2462]
InstallationMedia: Ubuntu 10.04.3 LTS "Lucid Lynx" - Release amd64 (20110719.2)
JockeyStatus:
xorg:fglrx_updates - ATI/AMD proprietary FGLRX graphics driver (post-release updates) (Proprietary, Disabled, Not in use)
xorg:fglrx - ATI/AMD proprietary FGLRX graphics driver (Proprietary, Disabled, Not in use)
ProcEnviron:
PATH=(custom, user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-17-generic root=UUID=d309bfd1-afd2-45f5-8275-8a61eb5e2f49 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/16/2011
dmi.bios.vendor: Intel Corp.
dmi.bios.version: SOX5810J.86A.5561.2011.0516.2023
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: DX58SO
dmi.board.vendor: Intel Corporation
dmi.board.version: AAE29331-705
dmi.chassis.type: 2
dmi.modalias: dmi:bvnIntelCorp.:bvrSOX5810J.86A.5561.2011.0516.2023:bd05/16/2011:svn:pn:pvr:rvnIntelCorporation:rnDX58SO:rvrAAE29331-705:cvn:ct2:cvr:
version.compiz: compiz 1:0.9.7.0~bzr2995-0ubuntu5
version.fglrx-installer: fglrx-installer N/A
version.ia32-libs: ia32-libs 20090808ubuntu33
version.libdrm2: libdrm2 2.4.30-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.1-0ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.1-0ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.6.99.901+git20120126-0ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build2
---
.tmp.unity.support.test.0:

ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
DistUpgraded: Fresh install
DistroCodename: precise
DistroRelease: Ubuntu 12.04
DistroVariant: ubuntu
DkmsStatus: virtualbox, 4.1.12, 3.2.0-23-generic, x86_64: installed
GraphicsCard:
Advanced Micro Devices [AMD] nee ATI RV710 [Radeon HD 4350] [1002:954f] (prog-if 00 [VGA controller])
Subsystem: XFX Pine Group Inc. Device [1682:2462]
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
Package: fglrx-installer (not installed)
ProcEnviron:
LANGUAGE=en_IN:en
TERM=xterm
PATH=(custom, no user)
LANG=en_IN
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-23-generic root=UUID=88b12699-d8b9-4a8e-bf26-09101bb37653 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
Tags: precise ubuntu
Uname: Linux 3.2.0-23-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 05/16/2011
dmi.bios.vendor: Intel Corp.
dmi.bios.version: SOX5810J.86A.5561.2011.0516.2023
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: DX58SO
dmi.board.vendor: Intel Corporation
dmi.board.version: AAE29331-705
dmi.chassis.type: 2
dmi.modalias: dmi:bvnIntelCorp.:bvrSOX5810J.86A.5561.2011.0516.2023:bd05/16/2011:svn:pn:pvr:rvnIntelCorporation:rnDX58SO:rvrAAE29331-705:cvn:ct2:cvr:
version.compiz: compiz 1:0.9.7.8-0ubuntu1
version.ia32-libs: ia32-libs 20090808ubuntu35
version.libdrm2: libdrm2 2.4.32-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.2-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.2-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build2

See original description

Tags:

Revision history for this message

Piyush Roy (piyush2k13) wrote on 2012-03-07:

BootDmesg.txt Edit (59.4 KiB, text/plain; charset="utf-8")
BootLog.gz Edit (709 bytes, application/x-gzip)
CurrentDmesg.txt Edit (924 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (5.0 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (2.2 MiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (36.7 KiB, text/plain; charset="utf-8")
GdmLog.txt Edit (47.0 KiB, text/plain; charset="utf-8")
GdmLog1.txt Edit (41.4 KiB, text/plain; charset="utf-8")
GdmLog2.txt Edit (44.9 KiB, text/plain; charset="utf-8")
LightdmLog.txt Edit (3.1 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (26.1 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (707 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (6.5 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (4.3 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.7 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (143.8 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (288.4 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (624 bytes, text/plain; charset="utf-8")
XorgConf.txt Edit (682 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (45.5 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (44.6 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (5.6 KiB, text/plain; charset="utf-8")
peripherals.txt Edit (717 bytes, text/plain; charset="utf-8")
xdpyinfo.txt Edit (21.4 KiB, text/plain; charset="utf-8")
xinput.txt Edit (680 bytes, text/plain; charset="utf-8")

Timo Aaltonen (tjaalton) on 2012-03-08

affects:

xorg (Ubuntu) → fglrx-installer (Ubuntu)

Revision history for this message

Bryce Harrington (bryce) wrote on 2012-03-23:

Wonder if this is just the Xv crash bug in 8.911.

Alberto uploaded a new fglrx 8.960 to precise today. We don't have a changelog from ATI on this so don't know exactly what bugs got fixed. Would you mind updating to this driver and re-testing for this bug, to see if it's fixed now?

On the off chance that this bug got fixed but other problems crop up, close this report and file new bug reports via 'ubuntu-bug fglrx-installer', so we can track them against the new version.

Changed in fglrx-installer (Ubuntu):
status:	New → Incomplete

Revision history for this message

Piyush Roy (piyush2k13) wrote on 2012-03-24:

Hi Bryce,

Thanks for looking into this issue.

After getting so many system crashes I reverted back to Ubuntu 10.04 ,in fear of getting my hard disk corrupted, where this issue not there. I use default driver (no fglrx) and the system is quite stable. If you want I can give you logs or information of this system with Ubuntu 10.04 for "reference" so that it can be compared and stable release is made in future.

Revision history for this message

Bryce Harrington (bryce) wrote on 2012-03-25:

Alright, well I'm fairly sure it's the Xv bug which is now closed.

Changed in fglrx-installer (Ubuntu):
status:	Incomplete → Fix Released

Revision history for this message

Piyush Roy (piyush2k13) wrote on 2012-04-22:

Hi Bryce,

Today I tested it again with Ubuntu installed in a startup disk. Please look at this and comment.

https://bugs.launchpad.net/bugs/986773

Revision history for this message

Piyush Roy (piyush2k13) wrote on 2012-05-23:

I again got a crash and I am really tired of this. I hope you know something regarding this.

(exe:2361): Gdk-WARNING **: XID collision, trouble ahead

Changed in fglrx-installer (Ubuntu):
status:	Fix Released → Confirmed
tags:	added: apport-collected
description:	updated

Revision history for this message

Piyush Roy (piyush2k13) wrote on 2012-05-23: BootDmesg.txt

BootDmesg.txt Edit (63.0 KiB, text/plain)

apport information

Revision history for this message

Piyush Roy (piyush2k13) wrote on 2012-05-23: BootLog.gz

BootLog.gz Edit (733 bytes, application/octet-stream)

apport information

Revision history for this message

Piyush Roy (piyush2k13) wrote on 2012-05-23: CurrentDmesg.txt

CurrentDmesg.txt Edit (683 bytes, text/plain)

apport information

Revision history for this message

Piyush Roy (piyush2k13) wrote on 2012-05-23: DpkgLog.txt

#10

DpkgLog.txt Edit (1.4 MiB, text/plain)

apport information

Revision history for this message

Piyush Roy (piyush2k13) wrote on 2012-05-23: GconfCompiz.txt

#11

GconfCompiz.txt Edit (27.7 KiB, text/plain)

apport information

Revision history for this message

Piyush Roy (piyush2k13) wrote on 2012-05-23: LightdmLog.txt

#12

LightdmLog.txt Edit (3.1 KiB, text/plain)

apport information

Revision history for this message

Piyush Roy (piyush2k13) wrote on 2012-05-23: Lspci.txt

#13

Lspci.txt Edit (50.2 KiB, text/plain)

apport information

Revision history for this message

Piyush Roy (piyush2k13) wrote on 2012-05-23: Lsusb.txt

#14

Lsusb.txt Edit (708 bytes, text/plain)

apport information

Revision history for this message

Piyush Roy (piyush2k13) wrote on 2012-05-23: ProcCpuinfo.txt

#15

ProcCpuinfo.txt Edit (6.5 KiB, text/plain)

apport information

Revision history for this message

Piyush Roy (piyush2k13) wrote on 2012-05-23: ProcInterrupts.txt

#16

ProcInterrupts.txt Edit (4.3 KiB, text/plain)

apport information

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Piyush Roy (piyush2k13) wrote on 2012-05-23: ProcModules.txt

#17

ProcModules.txt Edit (2.8 KiB, text/plain)

apport information

Revision history for this message

Piyush Roy (piyush2k13) wrote on 2012-05-23: UdevDb.txt

#18

UdevDb.txt Edit (144.5 KiB, text/plain)

apport information

Revision history for this message

Piyush Roy (piyush2k13) wrote on 2012-05-23: UdevLog.txt

#19

UdevLog.txt Edit (299.6 KiB, text/plain)

apport information

Revision history for this message

Piyush Roy (piyush2k13) wrote on 2012-05-23: UnitySupportTest.txt

#20

UnitySupportTest.txt Edit (570 bytes, text/plain)

apport information

Revision history for this message

Piyush Roy (piyush2k13) wrote on 2012-05-23: XorgLog.txt

#21

XorgLog.txt Edit (50.8 KiB, text/plain)

apport information

Revision history for this message

Piyush Roy (piyush2k13) wrote on 2012-05-23: XorgLogOld.txt

#22

XorgLogOld.txt Edit (56.6 KiB, text/plain)

apport information

Revision history for this message

Piyush Roy (piyush2k13) wrote on 2012-05-23: Xrandr.txt

#23

Xrandr.txt Edit (4.4 KiB, text/plain)

apport information

Revision history for this message

Piyush Roy (piyush2k13) wrote on 2012-05-23: xdpyinfo.txt

#24

xdpyinfo.txt Edit (24.9 KiB, text/plain)

apport information

Revision history for this message

Piyush Roy (piyush2k13) wrote on 2012-05-23:

#25

"XID Collision" has something to do with flash or javascript when I open some site. This is causes Xorg to crash completely.

Revision history for this message

Felix Kuehling (felix-kuehling) wrote on 2012-05-23:

#26

Your Xorg log looks like you're using the open-source Radeon driver, not Fglrx.

Revision history for this message

Piyush Roy (piyush2k13) wrote on 2012-05-24:

#27

Trust me, installing fglrx also causes crash and that too frequently. Seeing so I installed open-source Radeon driver. The problem is something else. I don't have much knowledge otherwise I could debug more.

You need to see this
http://askubuntu.com/questions/106499/flash-player-crashes-with-firefox-chrome-chromium
But in my case, the whole system crashes and restarts which is quite bad.

Referring to other forums, gives in-depth information , may be more helpful to you.
http://ubuntuforums.org/showthread.php?p=7506398

Because of this issue, I could not install Ubuntu 10.10,11.04,11,10 and NOW 12.04. C'mon !!!

Revision history for this message

Piyush Roy (piyush2k13) wrote on 2012-05-26:

#28

Is there any update on this issue ?

Revision history for this message

Piyush Roy (piyush2k13) wrote on 2012-06-06:

#29

Please reply, is the associated problem with Xorg or GTK ?

Revision history for this message

Piyush Roy (piyush2k13) wrote on 2012-06-06:

#30

changed package

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