Ubuntu

1002:95c4 Installing ATI fglrx drivers fails and system cannot boot Mobility Radeon HD 3400

Reported by Luca Carlon on 2011-07-15
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
fglrx-installer (Ubuntu)
Undecided
Unassigned

Bug Description

Tried to install fglrx drivers but installation fails. jockey.log is attached.

After installation fails I rebooted as required, but system cannot boot anymore. I only get a black screen. Tried with kernel linux-image-2.6.39-020639rc7-generic and linux-image-2.6.38-02063806-generic (current kernel version linux-image-2.6.38-8-generic is not working on my system). None of these worked. Tried with recovery mode but the system does not boot as well and remains stuck during "unpacking initramfs".

To fix this I had to set kernel parameter nomodeset and uninstall fglrx manually. After that the system is restored.
---
ApportVersion: 2.0.1-0ubuntu7
Architecture: i386
CompizPlugins: [core,bailer,detection,composite,opengl,compiztoolbox,decor,grid,vpswitch,regex,imgpng,snap,gnomecompat,move,place,animation,resize,expo,unitymtgrabhandles,workarounds,mousepoll,session,wall,ezoom,fade,scale,unityshell]
CompositorRunning: kwin
DistUpgraded: 2012-04-28 11:23:37,378 DEBUG enabling apt cron job
DistroCodename: precise
DistroRelease: Ubuntu 12.04
DistroVariant: ubuntu
DkmsStatus: fglrx-updates, 8.960, 3.2.0-24-generic-pae, i686: installed
GraphicsCard:
 Advanced Micro Devices [AMD] nee ATI RV620 [Mobility Radeon HD 3400 Series] [1002:95c4] (prog-if 00 [VGA controller])
   Subsystem: Toshiba America Info Systems Device [1179:ff1e]
InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release i386 (20100816.1)
JockeyStatus: xorg:fglrx_updates - ATI/AMD proprietary FGLRX graphics driver (post-release updates) (Proprietary, Disabled, Not in use)
MachineType: TOSHIBA Satellite Pro A300
NonfreeKernelModules: fglrx
Package: fglrx-installer (not installed)
ProcEnviron:
 TERM=xterm
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_US.UTF-8
 LANGUAGE=
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic-pae root=UUID=4635bd6c-8c24-4f5f-b2f6-02c1bd5d5ec8 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic-pae 3.2.14
Tags: precise ubuntu
Uname: Linux 3.2.0-24-generic-pae i686
UpgradeStatus: Upgraded to precise on 2012-04-28 (14 days ago)
UserGroups: adm admin cdrom dialout lp lpadmin plugdev sambashare
dmi.bios.date: 12/07/2009
dmi.bios.vendor: INSYDE
dmi.bios.version: 2.20
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvr2.20:bd12/07/2009:svnTOSHIBA:pnSatelliteProA300:pvrPSAGDE-02C002IT:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Satellite Pro A300
dmi.product.version: PSAGDE-02C002IT
dmi.sys.vendor: TOSHIBA
version.compiz: compiz N/A
version.fglrx-installer: fglrx-installer N/A
version.libdrm2: libdrm2 2.4.32-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.2-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.2-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

Luca Carlon (carlon-luca) wrote :
Martin Pitt (pitti) on 2011-10-13
affects: jockey → fglrx-installer (Ubuntu)
Daniel Letzeisen (dtl131) wrote :

Please run this command from the affected system:
apport-collect 811298

Changed in fglrx-installer (Ubuntu):
status: New → Incomplete

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tags: added: apport-collected precise ubuntu
description: updated

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I issued the requested command, but consider that now I'm running 12.04. Still installation fails.

Changed in fglrx-installer (Ubuntu):
status: Incomplete → New
bugbot (bugbot) on 2012-05-17
tags: added: kubuntu
summary: - Installing ATI fglrx drivers fails and system cannot boot
+ 1002:95c4 Installing ATI fglrx drivers fails and system cannot boot
+ Mobility Radeon HD 3400
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