package fglrx (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

[francesco mapelli]

I have this broken package that does not upgrade, but no graphic issues.

ProblemType: Package
DistroRelease: Ubuntu 10.04
Package: fglrx (not installed)
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic x86_64
Architecture: amd64
Date: Mon May 17 11:01:29 2010
DkmsStatus:

ErrorMessage: subprocess new pre-installation script returned error exit status 1
MachineType: Hewlett-Packard HP Pavilion dv6 Notebook PC
ProcCmdLine: root=UUID=7dee51b2-4303-4886-af8c-40cde71ec816 ro quiet splash
SourcePackage: fglrx-installer
Title: package fglrx (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
dmi.bios.date: 05/11/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.13
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 3060
dmi.board.vendor: Quanta
dmi.board.version: 19.15
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.13:bd05/11/2009:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvrRev1:rvnQuanta:rn3060:rvr19.15:cvnQuanta:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv6 Notebook PC
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard
system:
 distro: Ubuntu
 codename: lucid
 architecture: x86_64
 kernel: 2.6.32-22-generic

[RogerP (roger-powell)]

This affects my Toshiba Satellite Pro laptop with Mobility Radeon HD 3400. Latest ATI driver install + running the command "sudo aticonfig --initial -f", seems to have restored the PC to fully working state (including wobbly windows etc).

Note: I had "failed upgrade", "upgrade aborted" at the end of the 9.10 to 10.04 upgrade process. I tried fixing broken packages using synaptic. This did not work.

Update spotted that I was missing a fglrx package and I let it try this before I installed the bespoke drivers thinking that this long-term bug might have been fixed (I had the same problem on the last upgrade -- again fixed using the ATI drivers). However, this gave same error.

Annoyingly, I couldn't find a way of copying the errors shown in "details" following synaptic's attempt to fix broken packages. No Ctrl-C nor right-click copy-paste was available.

RogerP

[Jean-Baptiste Lallement (jibel)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 565407, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.