Activity log for bug #1338603

Date Who What changed Old value New value Message
2014-07-07 14:41:46 RichardNeill bug added bug
2014-07-07 15:00:10 Brad Figg linux (Ubuntu): status New Incomplete
2014-07-07 15:18:47 RichardNeill tags apport-collected utopic
2014-07-07 15:18:49 RichardNeill description I just installed fglrx (2:13.350.1-0ubuntu3) on Utopic. It causes a CPU hang (see Bug 1338177), so I wanted to remove it. Running: sudo apt-get purge fglrx fglrx-amdcccle silently hangs, indefinitely. The prompt just never returns (not even with Ctrl-C). I tracked the bug down to this script: /var/lib/dpkg/info/fglrx.postrm whose process I was able to kill, and dpkg then continued (to a non-graceful exit); -- Purging configuration files for fglrx (2:13.350.1-0ubuntu3) ... dpkg: error processing package fglrx (--purge): subprocess installed post-removal script was killed by signal (Terminated) Errors were encountered while processing: fglrx E: Sub-process /usr/bin/dpkg returned an error code (1) --- The offending line in the postrm script is this one: update-rc.d atieventsd remove >/dev/null Having commented it out, I was then able to re-run the sudo apt-get purge fglrx fglrx-amdcccle successfully. The root cause seems to be that the command: /usr/lib/insserv/insserv will sit there interminably, inactively, and unkillably. even sudo killall -9 insserv won't stop it. To fully recover from the insserv hang, I had to shut down the machine, with shutdown -h now, and even that didn't fully go down; I had to eventually physically reset the box. There are really 3 bugs here: 1. The fglrx package cannot be gracefully uninstalled. 2. insserv needs to be killed with fire. 3. the kernel's reboot or shutdown commands fail if a process like insserv is stuck in the "D" state. I just installed fglrx (2:13.350.1-0ubuntu3) on Utopic. It causes a CPU hang (see Bug 1338177), so I wanted to remove it. Running: sudo apt-get purge fglrx fglrx-amdcccle silently hangs, indefinitely. The prompt just never returns (not even with Ctrl-C). I tracked the bug down to this script: /var/lib/dpkg/info/fglrx.postrm whose process I was able to kill, and dpkg then continued (to a non-graceful exit); -- Purging configuration files for fglrx (2:13.350.1-0ubuntu3) ... dpkg: error processing package fglrx (--purge): subprocess installed post-removal script was killed by signal (Terminated) Errors were encountered while processing: fglrx E: Sub-process /usr/bin/dpkg returned an error code (1) --- The offending line in the postrm script is this one: update-rc.d atieventsd remove >/dev/null Having commented it out, I was then able to re-run the sudo apt-get purge fglrx fglrx-amdcccle successfully. The root cause seems to be that the command: /usr/lib/insserv/insserv will sit there interminably, inactively, and unkillably. even sudo killall -9 insserv won't stop it. To fully recover from the insserv hang, I had to shut down the machine, with shutdown -h now, and even that didn't fully go down; I had to eventually physically reset the box. There are really 3 bugs here: 1. The fglrx package cannot be gracefully uninstalled. 2. insserv needs to be killed with fire. 3. the kernel's reboot or shutdown commands fail if a process like insserv is stuck in the "D" state. --- ApportVersion: 2.14.4-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC3: rjn 2616 F.... pulseaudio /dev/snd/controlC2: rjn 2616 F.... pulseaudio /dev/snd/controlC0: rjn 2616 F.... pulseaudio /dev/snd/controlC1: rjn 2616 F.... pulseaudio DistroRelease: Ubuntu 14.10 HibernationDevice: RESUME=UUID=dd46a6f0-bcb8-4e75-b77d-6158117027ac InstallationDate: Installed on 2014-07-06 (0 days ago) InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.1) IwConfig: eth0 no wireless extensions. eth1 no wireless extensions. lo no wireless extensions. MachineType: System manufacturer System Product Name Package: linux (not installed) ProcEnviron: LANGUAGE=en_GB:en TERM=xterm PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.15.0-6-generic root=UUID=591b7866-2111-434a-8423-b79bbf373c85 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.15.0-6.11-generic 3.15.0 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.15.0-6-generic N/A linux-backports-modules-3.15.0-6-generic N/A linux-firmware 1.132 RfKill: Tags: utopic Uname: Linux 3.15.0-6-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 07/01/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4105 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: P8Z68-V LX dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4105:bd07/01/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8Z68-VLX:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer
2014-07-07 15:18:50 RichardNeill attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1338603/+attachment/4147242/+files/AlsaInfo.txt
2014-07-07 15:18:52 RichardNeill attachment added BootDmesg.txt https://bugs.launchpad.net/bugs/1338603/+attachment/4147243/+files/BootDmesg.txt
2014-07-07 15:18:53 RichardNeill attachment added CRDA.txt https://bugs.launchpad.net/bugs/1338603/+attachment/4147244/+files/CRDA.txt
2014-07-07 15:18:54 RichardNeill attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1338603/+attachment/4147245/+files/CurrentDmesg.txt
2014-07-07 15:18:56 RichardNeill attachment added Lspci.txt https://bugs.launchpad.net/bugs/1338603/+attachment/4147246/+files/Lspci.txt
2014-07-07 15:18:57 RichardNeill attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1338603/+attachment/4147247/+files/Lsusb.txt
2014-07-07 15:18:59 RichardNeill attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1338603/+attachment/4147248/+files/ProcCpuinfo.txt
2014-07-07 15:19:01 RichardNeill attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1338603/+attachment/4147249/+files/ProcInterrupts.txt
2014-07-07 15:19:02 RichardNeill attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1338603/+attachment/4147250/+files/ProcModules.txt
2014-07-07 15:19:04 RichardNeill attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1338603/+attachment/4147251/+files/UdevDb.txt
2014-07-07 15:19:07 RichardNeill attachment added UdevLog.txt https://bugs.launchpad.net/bugs/1338603/+attachment/4147252/+files/UdevLog.txt
2014-07-07 15:19:09 RichardNeill attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1338603/+attachment/4147253/+files/WifiSyslog.txt
2014-07-07 15:19:52 RichardNeill linux (Ubuntu): status Incomplete Confirmed
2014-12-28 00:42:39 Alberto Salvia Novella linux (Ubuntu): importance Undecided Critical
2015-10-08 11:49:38 penalvch affects linux (Ubuntu) fglrx-installer (Ubuntu)
2015-10-08 11:49:38 penalvch fglrx-installer (Ubuntu): importance Critical Medium
2015-10-08 11:49:38 penalvch fglrx-installer (Ubuntu): status Confirmed New