12.10 New build. No unity or "time" bar

[Terry Scott]

Re-Built 12.10 onto a new partition, using existing /home and /swap.
On log in, status bar not showing (date/time/power off option)
Unable to use unity.
Installed gnome-panel and installed all updates
Still no Unity.
Having to use gnome-panel - no effects
Wil try acpi/ nomodeset, etc boot options later

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: xorg 1:7.7+1ubuntu4
ProcVersionSignature: Ubuntu 3.5.0-26.42-generic 3.5.7.6
Uname: Linux 3.5.0-26-generic x86_64
ApportVersion: 2.6.1-0ubuntu10
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDmesg:
 [ 22.193376] r8169 0000:01:00.0: eth0: link up
 [ 22.193799] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
Date: Fri Mar 22 02:49:49 2013
DistUpgraded: Fresh install
DistroCodename: quantal
DistroVariant: ubuntu
DkmsStatus: fglrx-updates, 9.000: added
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Advanced Micro Devices [AMD] nee ATI Device [1002:9644] (prog-if 00 [VGA controller])
   Subsystem: Giga-byte Technology Device [1458:d000]
InstallationDate: Installed on 2013-03-20 (1 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: Gigabyte Technology Co., Ltd. GA-A55M-DS2
MarkForUpload: True
ProcEnviron:
 LANGUAGE=en_GB:en
 TERM=unknown
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-26-generic root=UUID=25237a45-f430-4f01-a0fa-39b849039dea ro nomodset quiet splash vt.handoff=7
SourcePackage: xorg
UnitySupportTest:
 Error: command ['/usr/lib/nux/unity_support_test', '-p', '-f'] failed with exit code 1: X Error of failed request: BadRequest (invalid request code or no such operation)
   Major opcode of failed request: 155 (ATIFGLEXTENSION)
   Minor opcode of failed request: 66 ()
   Serial number of failed request: 23
   Current serial number in output stream: 23
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/29/2012
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F1
dmi.board.name: GA-A55M-DS2
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF1:bd02/29/2012:svnGigabyteTechnologyCo.,Ltd.:pnGA-A55M-DS2:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-A55M-DS2:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: GA-A55M-DS2
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz 1:0.9.8.6-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.39-0ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.0.2-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.0.2-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.13.0-0ubuntu6.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.99.99~git20120913.8637f772-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.20.9-0ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.2-0ubuntu3

[Daniel Letzeisen (dtl131)]

fglrx kernel module didn't build. Do you have linux-headers-generic package installed?

[Daniel Letzeisen (dtl131)]

@Robert: this is not really a Unity problem. The user is trying to use fglrx/Catalyst and it is not installed properly, so there's no 3D acceleration available. Normally, Unity falls back to software 3D (llvmpipe) in such a case, but llvmpipe (or any open-source 3D driver) will not work correctly if a proprietary video driver is installed.

[Terry Scott (terrykscott57)]

Hi,

Thanks for your quick response. Would have checked things out quicker but life gets in the way sometimes.
Would have thouth linux-headers-generic would have been installed as part of the build from the iso?
Checked through synaptic. linux-headers generic not installed so installed and rebooted into ubuntu.
Still no task bar/unity.
Only able to select anything on desktop, not able to switch between applications (alt/tab)
ctrl/alt/f1 and stopped/started lightdm back into gnome-panel(no effects) to check synaptic and update this log.
linux-headers-generic ok in synaptic
Have also tried switching driver (Software Sources/Additional drivers) but still not working.
motherboard is GA-55M-DS2 with onboard Radeon graphics which I think is model 6410

[Daniel Letzeisen (dtl131)]

Try reinstalling fglrx package now that headers are installed
sudo apt-get purge fglrx-updates fglrx-amdcccle
sudo apt-get install fglrx
Then, reboot.

[Terry Scott (terrykscott57)]

Done and re-booting
Will update on return

[Terry Scott (terrykscott57)]

OK, bad news still no good.
install of fglrx came back with already there, probrably from when I tried switching over to another driver in #4 above.
Re-installed via synaptic and re-booted.
No good
Purged fglrx-updates fglrx-amdcccle fglrx and installed amd-driver-installer-catalyst-13.1-linux-x86.x86_64 which I had previously downloaded. Still no good.
I have a legacy version, amd-driver-installer-catalyst-13.1-legacy-linux-x86.x86_64 which I am willing to try.

[Daniel Letzeisen (dtl131)]

So when you run 'sudo apt-get install fglrx' via the command line, does it report a build error?

[Terry Scott (terrykscott57)]

Not that I noticed

[Terry Scott (terrykscott57)]

Just tried it again. Results:-

Reading package lists... Done
Building dependency tree
Reading state information... Done
The following extra packages will be installed:
  fglrx-amdcccle
The following NEW packages will be installed
  fglrx fglrx-amdcccle
0 upgraded, 2 newly installed, 0 to remove and 0 not upgraded.
Need to get 0 B/85.1 MB of archives.
After this operation, 254 MB of additional disk space will be used.
Do you want to continue [Y/n]? Y
Selecting previously unselected package fglrx.
(Reading database ... 269269 files and directories currently installed.)
Unpacking fglrx (from .../fglrx_2%3a9.000-0ubuntu3_amd64.deb) ...
restore of system environment completed
Error! There are no instances of module: fglrx
8.97.100.7 located in the DKMS tree.
Errors during DKMS module removal
Uninstall fglrx driver complete.
For detailed log of uninstall, please see /etc/ati/fglrx-uninstall.log
System must be rebooted to avoid system instability and potential data loss.
Selecting previously unselected package fglrx-amdcccle.
Unpacking fglrx-amdcccle (from .../fglrx-amdcccle_2%3a9.000-0ubuntu3_amd64.deb) ...
Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
Processing triggers for initramfs-tools ...
update-initramfs: Generating /boot/initrd.img-3.5.0-26-generic
Processing triggers for ureadahead ...
ureadahead will be reprofiled on next reboot
Setting up fglrx (2:9.000-0ubuntu3) ...
update-alternatives: using /usr/lib/fglrx/ld.so.conf to provide /etc/ld.so.conf.d/x86_64-linux-gnu_GL.conf (x86_64-linux-gnu_gl_conf) in auto mode
update-alternatives: warning: forcing reinstallation of alternative /usr/lib/fglrx/ld.so.conf because link group x86_64-linux-gnu_gl_conf is broken
update-alternatives: using /usr/lib/fglrx/alt_ld.so.conf to provide /etc/ld.so.conf.d/i386-linux-gnu_GL.conf (i386-linux-gnu_gl_conf) in auto mode
update-initramfs: deferring update (trigger activated)
Loading new fglrx-9.000 DKMS files...
First Installation: checking all kernels...
Building only for 3.5.0-26-generic
Building for architecture x86_64
Building initial module for 3.5.0-26-generic
Done.

fglrx:
Running module version sanity check.
 - Original module
   - No original module exists within this kernel
 - Installation
   - Installing to /lib/modules/3.5.0-26-generic/updates/dkms/

depmod.........

DKMS: install completed.
update-initramfs: deferring update (trigger activated)
Processing triggers for ureadahead ...
Processing triggers for bamfdaemon ...
Rebuilding /usr/share/applications/bamf.index...
Setting up fglrx-amdcccle (2:9.000-0ubuntu3) ...
Processing triggers for initramfs-tools ...
update-initramfs: Generating /boot/initrd.img-3.5.0-26-generic
Processing triggers for libc-bin ...
ldconfig deferred processing now taking place

Now going for final re-boot of the day as it's getting close to zzzzzzzzzzzzzz's time

[Daniel Letzeisen (dtl131)]

It looks like you might have tried to install the legacy driver and there is leftover cruft from it.

[Terry Scott (terrykscott57)]

I think I'm going to trash this build, trash and re-downlod the iso and rebuild the flash drive then start again
Unlikely to be before Sunday

[Terry Scott (terrykscott57)]

Update:-
Three Ubuntu builds
1) 12.04 Working fine except Evolution which has been updated in 12.10 and is not backwards compatible.
2) 12.10, updated from a 12.04 build.
3) 12.10 Clean install from .iso
Neither 12.10 builds have a working unity/ task bar. Task bar only visable when gnome-panel installed and selected at logon.
Checked and installed linux-headers-generic and fglrx and both installed

[Daniel Letzeisen (dtl131)]

Terry, the 12.10 Clean install from .iso is the most interesting one. How did you install fglrx on there?

[Terry Scott (terrykscott57)]

Dave,
On the clean install:-
1) From the desktop, no Unity / task bar, ctrl/alt/f1 to login and install gnome-panel & synaptic. Would not let me install fglrx as "part of another package"
2) Restarted lightdm in gnome-panel.
3) Using synaptic, installed all updates, which included a refresh of ubuntu-drivers-common, which include fglrx and a newer kernal. Also installed the packages I commonly use from the repository
4) Rebooted into ubuntu - no unity / taskbar
5) Using synaptic, re-installed fglrx, installed linux-headers-generic. Using software-control, installed ubuntu-restricted-extras. Reguired update of software sources to do this. Still no unity / task bar

[Terry Scott (terrykscott57)]

OK, I think I've got a cause, but not a solution as yet.

I've just installed 13.04 onto a new partition, with a new, seperate /home - I'll call it Temp-home(TH) to save typing
On previous installs of Ubuntu, I use an existing seperate /home, I'll call it PH to save typing.
When 13.04 starts using TH, Unity works and I get a status bar.
When I add PH to /etc/fstab, Unity does'nt work and status bar is missing.
Take PH out of /etc/fstab and Unity/status bar are fine.
Not enough room to merege PH into TH.
Looks like there's something within PH that's conflicting and stopping Unity/ status bar from appearing.

[Terry Scott (terrykscott57)]

OK, Unity / status bar problem resolved in both 12.10 and 13.04
Solution:-
From 12.10(gnome-panel) copied all files from TH to PH, and re-booted. Unity/status bar are back on both 13.04 and 12.10.
Got some tuning to do on 13.04, currently using X.Org X server driver, but all looking good so far

Might be cause of https://answers.launchpad.net/ubuntu/+question/227657
and https://answers.launchpad.net/ubuntu/+question/227648