1002:9991 Unity Desktop disabled after installing fglrx-updates

[Nick Kloski]

Hi there,

New system, running 12.10.
MB: FM2A75-Pro 4M with A6-5400K CPU
On-board Radeon HD7540D graphics (no PCI graphics card installed, using MB's)
Graphics controller identified as :

00:01.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI Device 9991

I wanted to watch on line video on Hulu, but the video was stuttering, so I looked to see how to get better drivers to see if I could spruce things up, and went to install fglrx-updates

...after doing so, I encountered problem of desktop showing up, but no menu bars....just blank desktop after running: apt-get install fglrx-updates and rebooting.

...can fix problem by removing said package, but then driver is uninstalled.

This is pretty much the same error as seen in bug: https://bugs.launchpad.net/ubuntu/+source/fglrx-installer-updates/+bug/1069199

...but the people working that bug said to open a new ticket as I did not have a hybrid Intel/Radeon system....just Radeon alone.
---
ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: nick 1827 F.... pulseaudio
 /dev/snd/controlC0: nick 1827 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
DistroRelease: Ubuntu 12.10
HibernationDevice: RESUME=UUID=bedf400a-9cff-4036-9f7c-09f53c31567a
InstallationDate: Installed on 2012-12-06 (0 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-19-generic root=UUID=87e76149-e148-445d-8a5b-53dc936fa754 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.5.0-19.30-generic 3.5.7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-19-generic N/A
 linux-backports-modules-3.5.0-19-generic N/A
 linux-firmware 1.95
RfKill:

Tags: quantal
Uname: Linux 3.5.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 11/23/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.90
dmi.board.name: FM2A75 Pro4-M
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.90:bd11/23/2012:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnFM2A75Pro4-M:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

[Nick Kloski (nick-xrvasaslqcgx)]

apport information

[Nick Kloski (nick-xrvasaslqcgx)]

apport information

[Nick Kloski (nick-xrvasaslqcgx)]

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[Nick Kloski (nick-xrvasaslqcgx)]

apport information

[Nick Kloski (nick-xrvasaslqcgx)]

apport information

[Nick Kloski (nick-xrvasaslqcgx)]

apport information

[Nick Kloski (nick-xrvasaslqcgx)]

apport information

[Nick Kloski (nick-xrvasaslqcgx)]

apport information

[Nick Kloski (nick-xrvasaslqcgx)]

apport information

[Nick Kloski (nick-xrvasaslqcgx)]

apport information

[Nick Kloski (nick-xrvasaslqcgx)]

apport information

[Nick Andrik (andrikos)]

Please open a terminal (Ctrl+Shift+T) and write:
unity --replace &

Then post what you get as output

[Nick Kloski (nick-xrvasaslqcgx)]

More info...

----------------------------------------------------------------------------------------------------------------

From X.org log:

[ 4.468] (EE) fglrx(0): atiddxDriScreenInit failed. Probably kernel module missing or incompatible.
[ 4.468] (WW) fglrx(0): ***********************************************************
[ 4.468] (WW) fglrx(0): * DRI initialization failed *
[ 4.468] (WW) fglrx(0): * kernel module (fglrx.ko) may be missing or incompatible *
[ 4.468] (WW) fglrx(0): * 2D and 3D acceleration disabled *
[ 4.468] (WW) fglrx(0): ***********************************************************

----------------------------------------------------------------------------------------------------------------

Running hwinfo --gfxcard when the system is in the degraded state shows:

root@zipper-home:/var/log# hwinfo --gfxcard
> hal.1: read hal dataprocess 4519: arguments to dbus_move_error() were incorrect, assertion "(dest) == NULL || !dbus_error_is_set ((dest))" failed in file ../../dbus/dbus-errors.c line 282.
This is normally a bug in some application using the D-Bus library.
libhal.c 3483 : Error unsubscribing to signals, error=The name org.freedesktop.Hal was not provided by any .service files
10: PCI 01.0: 0300 VGA compatible controller (VGA)
  [Created at pci.318]
  Unique ID: vSkL.ElNKWJRUi9F
  SysFS ID: /devices/pci0000:00/0000:00:01.0
  SysFS BusID: 0000:00:01.0
  Hardware Class: graphics card
  Model: "ATI VGA compatible controller"
  Vendor: pci 0x1002 "ATI Technologies Inc"
  Device: pci 0x9991
  SubVendor: pci 0x1849 "ASRock Incorporation"
  SubDevice: pci 0x9901
  Memory Range: 0xc0000000-0xcfffffff (ro,non-prefetchable)
  I/O Ports: 0xf000-0xf0ff (rw)
  Memory Range: 0xff700000-0xff73ffff (rw,non-prefetchable)
  IRQ: 11 (no events)
  I/O Ports: 0x3c0-0x3df (rw)
  Module Alias: "pci:v00001002d00009991sv00001849sd00009901bc03sc00i00"
  Driver Info #0:
    Driver Status: radeon is not active
    Driver Activation Cmd: "modprobe radeon"
  Config Status: cfg=new, avail=yes, need=no, active=unknown

Primary display adapter: #10
root@zipper-home:/var/log#

----------------------------------------------------------------------------------------------------------------

After removing the fglrx-updates package, and re-running that command, card is detected:

root@zipper-home:~# hwinfo --gfxcard
> hal.1: read hal dataprocess 2905: arguments to dbus_move_error() were incorrect, assertion "(dest) == NULL || !dbus_error_is_set ((dest))" failed in file ../../dbus/dbus-errors.c line 282.
This is normally a bug in some application using the D-Bus library.
libhal.c 3483 : Error unsubscribing to signals, error=The name org.freedesktop.Hal was not provided by any .service files
10: PCI 01.0: 0300 VGA compatible controller (VGA)
  [Created at pci.318]
  Unique ID: vSkL.ElNKWJRUi9F
  SysFS ID: /devices/pci0000:00/0000:00:01.0
  SysFS BusID: 0000:00:01.0
  Hardware Class: graphics card
  Model: "ATI VGA compatible controller"
  Vendor: pci 0x1002 "ATI Technologies Inc"
  Device: pci 0x9991
  SubVendor: pci 0x1849 "ASRock Incorporation"
  SubDevice: pci 0x9901
  Dri...

[Nick Kloski (nick-xrvasaslqcgx)]

Here is the output from the unity --replace command:

root@zipper-home:~# unity --replace &
[1] 2780
root@zipper-home:~# compiz (core) - Info: Loading plugin: core
compiz (core) - Info: Starting plugin: core
unity-panel-service: no process found
compiz (core) - Info: Loading plugin: ccp
compiz (core) - Info: Starting plugin: ccp
compizconfig - Info: Backend : gsettings
compizconfig - Info: Integration : true
compizconfig - Info: Profile : unity
compiz (core) - Info: Loading plugin: composite
compiz (core) - Info: Starting plugin: composite
compiz (core) - Info: Loading plugin: opengl
X Error of failed request: BadRequest (invalid request code or no such operation)
  Major opcode of failed request: 155 (ATIFGLEXTENSION)
  Minor opcode of failed request: 66 ()
  Serial number of failed request: 23
  Current serial number in output stream: 23
compiz (core) - Info: Unity is not supported by your hardware. Enabling software rendering instead (slow).
compiz (core) - Info: Starting plugin: opengl
Compiz (opengl) - Fatal: glXQueryExtensionsString is NULL for screen 0
compiz (core) - Error: Plugin initScreen failed: opengl
compiz (core) - Error: Failed to start plugin: opengl
compiz (core) - Info: Unloading plugin: opengl
compiz (core) - Info: Loading plugin: compiztoolbox
compiz (core) - Info: Starting plugin: compiztoolbox
compiz (core) - Error: Plugin 'opengl' not loaded.

compiz (core) - Info: Loading plugin: decor
compiz (core) - Info: Starting plugin: decor
compiz (decor) - Warn: requested a pixmap type decoration when compositing isn't available
compiz (decor) - Warn: requested a pixmap type decoration when compositing isn't available
compiz (decor) - Warn: requested a pixmap type decoration when compositing isn't available
compiz (decor) - Warn: requested a pixmap type decoration when compositing isn't available
compiz (decor) - Warn: requested a pixmap type decoration when compositing isn't available
compiz (decor) - Warn: requested a pixmap type decoration when compositing isn't available
compiz (decor) - Warn: requested a pixmap type decoration when compositing isn't available
compiz (decor) - Warn: requested a pixmap type decoration when compositing isn't available
compiz (decor) - Warn: requested a pixmap type decoration when compositing isn't available
compiz (decor) - Warn: requested a pixmap type decoration when compositing isn't available
compiz (decor) - Warn: requested a pixmap type decoration when compositing isn't available
Compiz (opengl) - Fatal: glXQueryExtensionsString is NULL for screen 0
Compiz (opengl) - Fatal: glXQueryExtensionsString is NULL for screen 0
Compiz (opengl) - Fatal: glXQueryExtensionsString is NULL for screen 0
Compiz (opengl) - Fatal: glXQueryExtensionsString is NULL for screen 0
Compiz (opengl) - Fatal: glXQueryExtensionsString is NULL for screen 0
Compiz (opengl) - Fatal: glXQueryExtensionsString is NULL for screen 0
Compiz (opengl) - Fatal: glXQueryExtensionsString is NULL for screen 0
Compiz (opengl) - Fatal: glXQueryExtensionsString is NULL for screen 0
Compiz (opengl) - Fatal: glXQueryExtensionsString is NULL for screen 0
Compiz (opengl) - Fatal: glXQueryExtensionsString is NULL for scree...

[Nick Kloski (nick-xrvasaslqcgx)]

Hopefully the output of what I ran gave enough info? I can run it again, or something else if needed.

[Nick Kloski (nick-xrvasaslqcgx)]

FWIW, that way I read it, it seems to initially start out with an OpenGL error?

[lJoakim Olsen (cleesieboy)]

I have the exact same issue, AMD Radeon HD6450, Ubuntu 12.10, AMD Drivers v12.10

[David nadel (davenadel)]

I am also seeing this issue when attempting to install fglrx or fglrx-updates on my 12.1 installation. "radeon" drivers work fine.

dave@dave-ubuntu:/etc$ lspci | grep VGA
01:00.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI Madison [Radeon HD 5000M Series]

[Thorsten Greeb (thorsten-greeb)]

exact same issue with

00:01.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI Device 9993

BTW. Why is this bug marked as incomplete?

[Launchpad Janitor (janitor)]

[Expired for fglrx-installer-updates (Ubuntu) because there has been no activity for 60 days.]