1002:9712 fglrx driver doesn't recognize my ATI RS880M Mobility Radeon HD 4200 Series

[Emiliano]

When the installation of 12.10 finished and restarted, my Ubuntu installation didn't show up my Desktop. Only the background. Unity wasn't starting and Compiz was crashing at least twice before I remove my fglrx drivers from my system and the restarted (sudo apt-get remove --purge fglrx-updates fglrx-amdcccle-updates)

After removing the drivers and restarig Unity was running fine again.

Then, tried to install again the drivers.
cp /etc/X11/xorg.conf /etc/X11/xorg.conf.BAK
sudo apt-get install fglrx fglrx-amdcccle

amdconfig --adater=all --initial
amdconfig: No supported adapters detected

aticonfig --adpter=all --initial
aticonfig: No supported adapters detected

aticonfig --initial
aticonfig: No supported adapters detected

amdconfig --initial
amdconfig: No supported adapters detected

fglrxinfo
X Error of failed request: BadAlloc (insufficient resources for operation)
  Major opcode of failed request: 154 (GLX)
  Minor opcode of failed request: 3 (X_GLXCreateContext)
  Serial number of failed request: 17
  Current serial number in output stream: 18

modprobe fglrx
FATAL: Error inserting fglrx (/lib/modules/3.5.0-17-generic/updates/dkms/fglrx.ko): No such device

apt-cache policy fglrx
fglrx:
  Instalados: 2:9.000-0ubuntu3
  Candidato: 2:9.000-0ubuntu3
  Tabla de versión:
 *** 2:9.000-0ubuntu3 0
        500 http://mirrors.coopvgg.com.ar/ubuntu/ quantal/restricted amd64 Packages
        100 /var/lib/dpkg/status

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-17-generic 3.5.0-17.28
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic x86_64
ApportVersion: 2.6.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: emi 1943 F.... pulseaudio
 /dev/snd/controlC0: emi 1943 F.... pulseaudio
Date: Thu Oct 18 22:44:33 2012
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
MachineType: Hewlett-Packard HP Pavilion dv5 Notebook PC
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=3AF3-BA2B loop=/hostname/disks/root.disk ro
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-17-generic N/A
 linux-backports-modules-3.5.0-17-generic N/A
 linux-firmware 1.95
SourcePackage: linux
UpgradeStatus: Upgraded to quantal on 2012-10-19 (0 days ago)
dmi.bios.date: 08/05/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.12
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 144E
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 66.25
dmi.chassis.asset.tag: CNU0202JN8
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.12:bd08/05/2010:svnHewlett-Packard:pnHPPaviliondv5NotebookPC:pvr049E100000243110000020000:rvnHewlett-Packard:rn144E:rvrKBCVersion66.25:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv5 Notebook PC
dmi.product.version: 049E100000243110000020000
dmi.sys.vendor: Hewlett-Packard

[Emiliano (pulgafree)]

Ubuntu Kernel

[penalvch (penalvch)]

Emiliano, thank you for reporting this and helping make Ubuntu better. Please answer the following questions:
+ Does this issue not occur in gnome-shell?
+ Did this issue not occur with a release prior to Quantal?
+ As a potential WORKAROUND, does the upstream release of fglrx work for you following https://help.ubuntu.com/community/BinaryDriverHowto/ATI#Manually_installing_Catalyst_12.6 ?

[Meconiotronic (meconiotech)]

Hi,

I have installed kubuntu 12.10, my videocard is:
01:00.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI RV610 video device [Radeon HD 2400 PRO]

Jockey says "No propriwetary drivers are in use on this system"

When i install fglrx from muon and reboot the desktop seems to use vesa drivers... amd catalyst say something about the driver uncorrectly load.

Aticonfig say: aticonfig: No supported adapters detected.

modprobe fglrx
FATAL: Error inserting fglrx (/lib/modules/3.5.0-17-generic/updates/dkms/fglrx.ko): No such device

Maybe related to this bug?

[Emiliano (pulgafree)]

Emiliano, thank you for reporting this and helping make Ubuntu better. Please answer the following questions:
+ Does this issue not occur in gnome-shell?
+ Did this issue not occur with a release prior to Quantal?
+ As a potential WORKAROUND, does the upstream release of fglrx work for you following https://help.ubuntu.com/community/BinaryDriverHowto/ATI#Manually_installing_Catalyst_12.6 ?

Nothings really works. Gnome-Shell or Unity. The problem is when the Quantal installation finishes and reboot my system it doesn't take my 12.4 propietary version of the Catalyst driver (Installed from Unbutu, and 12.04 worked fine)

No, it doesn't occur prior to Quantal. 12.04 worked great.

I tried the workaround already. Tried the "Using the Ubuntu repositories", "Manually installing Catalyst 12.6" (My graphic card support was droped after 12.4) and "MESA "error" recommendations. Nothing.

Sorry for the delay. If any other log is needed, please ask.

[José Carlos Madureira Junior (jcmadureyra)]

Actually, avoid the pain of ATI

[penalvch (penalvch)]

Emiliano, thank you for providing the requested information. Regarding your comments https://bugs.launchpad.net/ubuntu/+source/fglrx-installer/+bug/1068411/comments/5 :
>"I tried the workaround already."

If you are having a problem with the binary you downloaded directly from the website, you would want to contact AMD directly as per their website link http://www.amd.com/us/LinuxCrewSurvey . As well, you are welcome to file a bug on the Unofficial AMD Linux bugzilla http://ati.cchtml.com/ . If you do file a report, please paste the link to this report.

>"Tried the "Using the Ubuntu repositories""

We knew this already.

>"(My graphic card support was droped after 12.4)"

AMD made no mention of how your graphics card is no longer supported. As mentioned verbatim on their website http://support.amd.com/us/gpudownload/linux/legacy/Pages/legacy-radeon_linux.aspx :
"AMD has moved to the AMD Radeon™ HD 4000, AMD Radeon HD 3000, and AMD Radeon HD 2000 Series new driver support model. These updates will focus on resolving application specific issues and critical updates."

Not being able to install the driver would be considered a crtical issue.

As well, as a potential WORKAROUND, does one of the prior driver versions work for you http://support.amd.com/us/gpudownload/linux/previous/Pages/radeon_linux.aspx ?

[penalvch (penalvch)]

Meconiotronic, if you have a bug in Ubuntu, could you please file a new report by executing the following in a terminal:
ubuntu-bug fglrx-installer

For more on this, please see the Ubuntu Bug Control and Ubuntu Bug Squad article:
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue

and Ubuntu Community article:
https://help.ubuntu.com/community/ReportingBugs

When opening up the new report, please feel free to subscribe me to it. Thank you for your understanding.

[Andrey (iloveeclipse)]

According to the http://wiki.cchtml.com/index.php/Hardware :

ATI/AMD dropped Catalyst support for these cards in Catalyst 12-6. These cards are supported with the legacy ATI 12-4 Catalyst release, but you MUST use a kernel <= 3.2 and Xserver <= 1.11.

* R600 Radeon HD 2900
* RV610/RV630 Radeon HD 2400/2600, M71, M72, M74, M76
* RV620 Radeon HD 3450/3470, M82
* RV635 Radeon HD 3650/3670, M86
* RV670 Radeon HD 3850/3870, M88
* RS780 Radeon HD 3100/3200/3300
* RS880 Radeon HD 4100/4200/4290
* RV710 Radeon HD 4350/4550/5145/530v/545v, M92
* RV730 Radeon HD 4650/4670/5165/550v/560v/565v, M96, M96-XT
* RV770 Radeon HD 4850/4870, M97, M98

[penalvch (penalvch)]

Andrey, regarding your comments https://bugs.launchpad.net/ubuntu/+source/fglrx-installer/+bug/1068411/comments/10 :
>"According to the http://wiki.cchtml.com/index.php/Hardware"

You realize that is the _Unofficial_ AMD Linux Community wiki, not created by AMD, right? Naively, one would think a contradiction exists between what the Unofficial AMD Linux Community wiki notes, and what AMD says on it's own website, as previously mentioned. So, viewing the diff from when the information you quoted was added http://wiki.cchtml.com/index.php?title=Hardware&action=historysubmit&diff=8587&oldid=8435 , some unidentifiable user http://wiki.cchtml.com/index.php/User:Dtl131 added it.

Unless AMD's website, or an AMD representative notes how a card is or is not supported, the information you are quoting is, at best, conjecture.

Despite this, because this is a development bug report, not a discussion forum, and you are not the original reporter, please refrain from further commenting in this report. For more on this, please see the Ubuntu Bug Control and Ubuntu Bug Squad article:
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue

and Ubuntu Community article:
https://help.ubuntu.com/community/ReportingBugs

As well, if you have a bug in fglrx-installer, you are welcome to file a new report by executing the following in a terminal:
ubuntu-bug fglrx-installer

When opening up the new report, please feel free to subscribe me to it. Thank you for your understanding.

[Emiliano (pulgafree)]

In response comment https://bugs.launchpad.net/ubuntu/+source/fglrx-installer/+bug/1068411/comments/8.

As you said, my graphic cards is still supported by ATI driver 12.06 (8.97.100.3). There is a reference of it here:
http://wiki.cchtml.com/index.php/Ubuntu_Quantal_Installation_Guide.

(Link gattered from here: http://wiki.cchtml.com/index.php/Ubuntu)

I followed the instructions there. Downloaded http://www2.ati.com/drivers/legacy/amd-driver-installer-12.6-legacy-x86.x86_64.zip and did:

unzip to home directory
sudo sh ./amd-driver-installer-*.run --buildpkg Ubuntu/quantal
sudo dpkg -i fglrx*.deb
sudo aticonfig --initial -f

But, as soon I do dpkg -i fglrx*.deb, a error stops the installation. I attached the error log.

[Emiliano (pulgafree)]

Update: Just a moment ago a new update for fglrx went live. Installed and the same problem. No Unity desktop. I have to uninstall it manually to get the desktop back. (sudo apt-get remove --purge fglrx*)

[penalvch (penalvch)]

Emiliano, thank you for providing the requested information. In order to prioritize this appropriately, could you please the impact not using fglrx has on you? As well, do you have problem(s) with the open source drivers provided by default that fglrx-installer was ment to address for your applications?

As well, have you contacted AMD directly via official support channels noted in https://help.ubuntu.com/community/BinaryDriverHowto/ATI#Official_AMD_support_channels ?

Thank you for your understanding.

[Emiliano (pulgafree)]

Javascript or any app that uses 3D acceleration gets a penalization in frame rates.

"do you have problem(s) with the open source drivers provided by default that fglrx-installer was ment to address for your
applications?" Can you rephrase that sentence? I didn't fully understand your question.

I tried to contact AMD directly, besides being ridicusly annoying and confusing, I will try again.

Thanks for your support Christopher.

[penalvch (penalvch)]

Emiliano, thank you for your comments. Regarding them https://bugs.launchpad.net/ubuntu/+source/fglrx-installer/+bug/1068411/comments/15 :
>"Javascript or any app that uses 3D acceleration gets a penalization in frame rates."

Ok. Could you be more specific on this penalty?

[Emiliano (pulgafree)]

The penalty occours when trying any application that uses OpenGL. The frame rates drops like 30% on any application that uses 3D acceleration (like on to https://developer.mozilla.org/en-US/demos/) compared with Ubuntu 12.04 provided drivers.

I will flag this bug report as resolved. Since I managed to get fglrx to recognize my video card again.

sudo apt-get install build-essential cdbs fakeroot dh-make debhelper debconf libstdc++6 dkms libqtgui4 wget execstack libelfg0 dh-modaliases
sudo apt-get install ia32-libs
cd ~/; mkdir catalyst12.1; cd catalyst12.1/
wget http://www2.ati.com/drivers/linux/amd-driver-installer-12-1-x86.x86_64.run
sh ./amd-driver-installer-12-1-x86.x86_64.run --buildpkg Ubuntu/oneiric
sudo dpkg -i fglrx*.deb
sudo aticonfig --initial -f
sudo reboot

The one thing is that Unity still doesn't launch/shows as before. I will file another bug report about it (If doesn't exits). Meanwhile will start using Gnome Shell that seems to be working now.

[Emiliano (pulgafree)]

BTW, this is related to http://askubuntu.com/questions/203232/radeon-hd-2000-3000-4000-on-12-10-quantal-fglrx-legacy-12-6-unsupported-wh

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[kelargo (kelong-2000)]

I tried to follow the work around - by Emiliano (pulgafree) wrote on 2012-10-21: and it failed on this step.

  "sh ./amd-driver-installer-12-1-x86.x86_64.run --buildpkg Ubuntu/oneiric"

[penalvch (penalvch)]

kelargo, please do not post attachments to this report, as you are not the original reporter. As well, Ubuntu does not support building your own driver. Also, this is not a forum for technical support on building your own driver.

If you are interested in learning more about software repositories and Ubuntu the following pages should be informative:
1. http://www.ubuntu.com/project/about-ubuntu/components - information about Ubuntu repositories
2. https://help.ubuntu.com/community/Repositories - information regarding managing repositories

Despite this, if you have a bug in the fglrx package provided by Ubuntu, could you please file a new report by executing the following in a terminal:
ubuntu-bug xorg

For more on this, please see the Ubuntu X.Org Team (maintainers of fglrx-installer and fglrx-installer-updates), Ubuntu Bug Control, and Ubuntu Bug Squad article:
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue

and Ubuntu Community article:
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report may delay your problem being addressed as quickly as possible.

Thank you for your understanding.