Black screen on startup or resume (only sometimes)

Bug #1040239 reported by Toby Webb
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
fglrx-installer (Ubuntu)
New
Undecided
Unassigned

Bug Description

I'm not sure this is an xorg bug or kernel driver / other.

Sometimes, when I resume the computer from a suspend, the screen stays black. Very black. It's now just happened on turning on the computer as well. This happens about once out of every 4 or 5 times (as far as I remember).

I am using: Ubuntu 12.04 32-bit

(Sometimes, the computer crashes when resuming also, but I'll file a different bug once that happens next time, as I think it's a different issue.)

I can get round this by switching to a terminal and switching back (ctrl-alt-f1 then ctrl-alt-f7), but it's still rather annoying.

I have tried searching for a solution to this, and have found similar problems, but mostly related to nVidia graphics cards and/or old Ubuntu versions, which is not my case.

Is there any debugging information I can send to help fix this bug?

Thanks

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: xorg 1:7.6+12ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-29.46-generic-pae 3.2.24
Uname: Linux 3.2.0-29-generic-pae i686
NonfreeKernelModules: fglrx
.tmp.unity.support.test.0:

ApportVersion: 2.0.1-0ubuntu12
Architecture: i386
CompizPlugins: [core,composite,opengl,decor,mousepoll,move,resize,imgpng,gnomecompat,grid,wall,snap,annotate,place,compiztoolbox,unitymtgrabhandles,regex,text,resizeinfo,shift,session,animation,workarounds,fade,expo,scale,ezoom,unityshell]
CompositorRunning: compiz
Date: Wed Aug 22 20:06:15 2012
DistUpgraded: Fresh install
DistroCodename: precise
DistroVariant: ubuntu
DkmsStatus:
 fglrx, 8.960, 3.2.0-29-generic, i686: installed
 fglrx, 8.960, 3.2.0-29-generic-pae, i686: installed
ExtraDebuggingInterest: Yes, even including gdb or git bisection work if needed
GraphicsCard:
 Advanced Micro Devices [AMD] nee ATI Whistler LE [AMD Radeon HD 6625M Graphics] [1002:6742] (prog-if 00 [VGA controller])
   Subsystem: Toshiba America Info Systems Device [1179:fb31]
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
JockeyStatus:
 xorg:fglrx_updates - Controlador para gráficos FGLRX propietario de ATI/AMD (actualizaciones post-lanzamiento) (Privativo, Desactivado, No está en uso)
 kmod:rtl8723e - Realtek 8723E 802.11n PCI wireless (Libre, Activado, En uso)
 xorg:fglrx - Controlador gráfico propietario FGLRX para ATI/AMD (Privativo, Activado, En uso)
MachineType: TOSHIBA SATELLITE C850-11L
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic-pae root=UUID=6e89e88d-e532-43d7-98a7-a7ecc0b5dc0e ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/29/2012
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 1.30
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Type2 - Board Product Name1
dmi.board.vendor: Type2 - Board Vendor Name1
dmi.board.version: Type2 - Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvr1.30:bd03/29/2012:svnTOSHIBA:pnSATELLITEC850-11L:pvrPSKCCE-01600QCE:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: SATELLITE C850-11L
dmi.product.version: PSKCCE-01600QCE
dmi.sys.vendor: TOSHIBA
version.compiz: compiz 1:0.9.7.8-0ubuntu1.4
version.fglrx-installer: fglrx-installer N/A
version.libdrm2: libdrm2 2.4.32-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.3+8.0.2-0ubuntu3.2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.3+8.0.2-0ubuntu3.2
version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1.2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build2

Revision history for this message
Toby Webb (tobyjwebb) wrote :
bugbot (bugbot)
affects: xorg (Ubuntu) → fglrx-installer (Ubuntu)
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