GPU fans NOT MOVING with fglrx driver also with 100% GPU usage

Bug #1537502 reported by Luca Mastromatteo on 2016-01-24
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
fglrx-installer-updates (Ubuntu)
Critical
Unassigned

Bug Description

Using the latest ubuntu 15.10 with fglrx-updates driver, a sapphire AMD R9 380 the fans are not moving even with an intensive OpenGL game opened, the temperature are very high but the fans still not even moving a bit.

fglrxinfo
display: :0 screen: 0
OpenGL vendor string: Advanced Micro Devices, Inc.
OpenGL renderer string: AMD Radeon (TM) R9 380 Series
OpenGL version string: 4.5.13399 Compatibility Profile Context 15.201.1151

lsb_release -rd
Description: Ubuntu 15.10
Release: 15.10

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: fglrx-updates 2:15.201-0ubuntu2~15.10.2
ProcVersionSignature: Ubuntu 4.2.0-25.30-generic 4.2.6
Uname: Linux 4.2.0-25-generic x86_64
NonfreeKernelModules: fglrx
.tmp.unity.support.test.0:

ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Sun Jan 24 16:25:06 2016
DistUpgraded: Fresh install
DistroCodename: wily
DistroVariant: ubuntu
DkmsStatus: fglrx-updates-core, 15.201, 4.2.0-25-generic, x86_64: installed
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Tonga PRO [Radeon R9 285/380] [1002:6939] (rev f1) (prog-if 00 [VGA controller])
   Subsystem: PC Partner Limited / Sapphire Technology Device [174b:e308]
InstallationDate: Installed on 2016-01-24 (0 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 0c45:7603 Microdia
 Bus 001 Device 003: ID 04d9:a09f Holtek Semiconductor, Inc.
 Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. Hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: MSI MS-7978
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-4.2.0-25-generic.efi.signed root=UUID=8a5e4c67-7489-410e-83b7-6d57e2f8cae9 ro rootflags=subvol=@ quiet splash vt.handoff=7
SourcePackage: fglrx-installer-updates
UdevLog: Error: [Errno 2] File o directory non esistente: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/18/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: C.30
dmi.board.asset.tag: Default string
dmi.board.name: H170 GAMING M3 (MS-7978)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 2.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrC.30:bd12/18/2015:svnMSI:pnMS-7978:pvr2.0:rvnMSI:rnH170GAMINGM3(MS-7978):rvr2.0:cvnMSI:ct3:cvr2.0:
dmi.product.name: MS-7978
dmi.product.version: 2.0
dmi.sys.vendor: MSI
version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
version.fglrx-installer: fglrx-installer N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
xserver.bootTime: Sun Jan 24 16:13:56 2016
xserver.configfile: default
xserver.errors:
 open /dev/dri/card0: No such file or directory
 AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
 AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
 AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.17.2-1ubuntu9.1
xserver.video_driver: fglrx

Changed in fglrx-installer-updates (Ubuntu):
status: New → Confirmed

Luca

***ATTENZIONE***

With fans NOT running you risk high potential running into serious hardware damage.

Have you tried RADEON?

Libre Radeon drivers work better in most scenarios.

Changed in fglrx-installer-updates (Ubuntu):
importance: Undecided → Critical

Luca,

you may catch some interest in an article from Softpedia (Mar 10, 2016):

http://news.softpedia.com/news/canonical-recommends-open-source-amdgpu-and-radeon-drivers-for-ubuntu-16-04-lts-501556.shtml

So, to correct me, the open-source-"driver" for your graphics (R9) is xserver-xorg-video-amdgpu . It's installed by default. Upon purge of fglrx, it should get selected as by default for ur graphics. To follow this see log-file: /var/log/gpu-manager-log.

As u can see [1] the provided version for Wily is rather old. You could test the newer version by incorporating the OIBAF-ppa into your Wily-Installation, since it doesn't have LTS-Enablement-Stack. I have this since a while in use in Wily with the most current mainline Kernel and tested also if ppa-purge works. It does. Mentioning this, because u should do so before an upgrade to 16.04.

Just for the completeness: Usage of PPA can lead to unexspected results and can eventually cause instabilities of a system.

[1] http://packages.ubuntu.com/search?keywords=xserver-xorg-video-amdgpu&searchon=names&suite=all&section=all

Luca,

I've setup a bug-report [1], asking for a newer version of amdgpu for Wily. Don't know yet, if this is possible – but should think so.

[1] bug #1557811

Sorry for late reply, I have compiled a custom linux kernel 4.6 with amdgpu complete support on it and now the problem seems to be fixed. Anyway, I'm not going to use fglrx anymore.

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