Ubuntu
fglrx-installer-updates package

ASIC hang happened

Bug #1471304 reported by LAZA
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
fglrx-installer-updates (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

My PC workes 24/7 and crunching BOINC.
Since a few days at morning th PC is dead, not responding to keyboard and mouse but shuts down if i press the Power button.

Searching around in the logs, i found the "ASIC hang happened" error and searching the net some hits more:
https://community.amd.com/message/2654413#2654413
https://community.amd.com/message/2606637#2606637

In /var/log/syslog i got this:

Jul 3 00:48:51 T3500 kernel: [20476.048070] <6>[fglrx] ASIC hang happened
Jul 3 00:48:51 T3500 kernel: [20476.048077] CPU: 3 PID: 1206 Comm: Xorg Tainted: P IOE 3.19.0-21-generic #21~14.04.1-Ubuntu
Jul 3 00:48:51 T3500 kernel: [20476.048078] Hardware name: Dell Inc. Precision WorkStation T3500 /09KPNV, BIOS A17 05/28/2013
Jul 3 00:48:51 T3500 kernel: [20476.048079] 00000001004d0204 ffff880305893bc8 ffffffff817ae4c0 00000000001459de
Jul 3 00:48:51 T3500 kernel: [20476.048081] 0000000000000000 ffff880305893bd8 ffffffffc05d999e 00000001004d0203
Jul 3 00:48:51 T3500 kernel: [20476.048083] ffffffffc05e91fc 0000000000000000 ffffffffc06a959e ffff880305893c48
Jul 3 00:48:51 T3500 kernel: [20476.048085] Call Trace:
Jul 3 00:48:51 T3500 kernel: [20476.048091] [<ffffffff817ae4c0>] dump_stack+0x45/0x57
Jul 3 00:48:51 T3500 kernel: [20476.048143] [<ffffffffc05d999e>] KCL_DEBUG_OsDump+0xe/0x10 [fglrx]
Jul 3 00:48:51 T3500 kernel: [20476.048173] [<ffffffffc05e91fc>] firegl_hardwareHangRecovery+0x1c/0x30 [fglrx]
Jul 3 00:48:51 T3500 kernel: [20476.048233] [<ffffffffc06a959e>] ? _ZN4Asic9WaitUntil15ResetASICIfHungEv+0x1e/0x30 [fglrx]
Jul 3 00:48:51 T3500 kernel: [20476.048290] [<ffffffffc06a9509>] ? _ZN4Asic9WaitUntil15WaitForCompleteEv+0xb9/0x130 [fglrx]
Jul 3 00:48:51 T3500 kernel: [20476.048348] [<ffffffffc06a5e15>] ? _ZN4Asic19PM4ElapsedTimeStampEj14_LARGE_INTEGER12_QS_CP_RING_+0xd5/0x160 [fglrx]
Jul 3 00:48:51 T3500 kernel: [20476.048409] [<ffffffffc06c43b2>] ? _ZNK6AsicCI19insertEventWriteEOPE12_QS_CP_RING_RPjjRmR14_LARGE_INTEGERj+0xb2/0x170 [fglrx]
Jul 3 00:48:51 T3500 kernel: [20476.048468] [<ffffffffc06ae0d9>] ? _ZN15ExecutableUnits35flush_all_and_invalidate_HDP_cachesE12_QS_CP_RING_+0xc9/0xf0 [fglrx]
Jul 3 00:48:51 T3500 kernel: [20476.048527] [<ffffffffc06adfbe>] ? _ZN15ExecutableUnits8ringIdleE12_QS_CP_RING_+0x5e/0xb0 [fglrx]
Jul 3 00:48:51 T3500 kernel: [20476.048578] [<ffffffffc0684b8d>] ? _Z17uQSPm4SynchronizemP18_QS_SYNC_PACKET_IN+0x4d/0x50 [fglrx]
Jul 3 00:48:51 T3500 kernel: [20476.048629] [<ffffffffc067f888>] ? _Z8uCWDDEQCmjjPvjS_+0x648/0x1240 [fglrx]
Jul 3 00:48:51 T3500 kernel: [20476.048679] [<ffffffffc0675aea>] ? CMMQS_uCWDDEQC+0xa/0x10 [fglrx]
Jul 3 00:48:51 T3500 kernel: [20476.048714] [<ffffffffc0616d1f>] ? firegl_cmmqs_CWDDE_32+0x36f/0x480 [fglrx]
Jul 3 00:48:51 T3500 kernel: [20476.048749] [<ffffffffc06155be>] ? firegl_cmmqs_CWDDE32+0x8e/0x140 [fglrx]
Jul 3 00:48:51 T3500 kernel: [20476.048753] [<ffffffff8107d7d7>] ? capable+0x17/0x20
Jul 3 00:48:51 T3500 kernel: [20476.048787] [<ffffffffc0615530>] ? firegl_cmmqs_disabledriver+0x120/0x120 [fglrx]
Jul 3 00:48:51 T3500 kernel: [20476.048817] [<ffffffffc05e3718>] ? firegl_ioctl+0x1f8/0x260 [fglrx]
Jul 3 00:48:51 T3500 kernel: [20476.048819] [<ffffffff810dd388>] ? __hrtimer_start_range_ns+0x278/0x3a0
Jul 3 00:48:51 T3500 kernel: [20476.048842] [<ffffffffc05d11de>] ? ip_firegl_unlocked_ioctl+0xe/0x20 [fglrx]
Jul 3 00:48:51 T3500 kernel: [20476.048844] [<ffffffff811ff888>] ? do_vfs_ioctl+0x2f8/0x510
Jul 3 00:48:51 T3500 kernel: [20476.048847] [<ffffffff8168fce2>] ? __sys_recvmsg+0x42/0x80
Jul 3 00:48:51 T3500 kernel: [20476.048848] [<ffffffff811ffb21>] ? SyS_ioctl+0x81/0xa0
Jul 3 00:48:51 T3500 kernel: [20476.048851] [<ffffffff817b5ecd>] ? system_call_fastpath+0x16/0x1b
Jul 3 00:48:51 T3500 kernel: [20476.048854] pubdev:0xffffffffc10dd9a0, num of device:1 , name:fglrx, major 15, minor 20.
Jul 3 00:48:51 T3500 kernel: [20476.048856] device 0 : 0xffff88030e0d8000 .
Jul 3 00:48:51 T3500 kernel: [20476.048857] Asic ID:0x6658, revision:0x15, MMIOReg:0xffffc90006b80000.
Jul 3 00:48:51 T3500 kernel: [20476.048858] FB phys addr: 0xe0000000, MC :0xf400000000, Total FB size :0x40000000.
Jul 3 00:48:51 T3500 kernel: [20476.048860] gart table MC:0xf40f6b8000, Physical:0xef6b8000, size:0x547000.
Jul 3 00:48:51 T3500 kernel: [20476.048861] mc_node :FB, total 1 zones
Jul 3 00:48:51 T3500 kernel: [20476.048862] MC start:0xf400000000, Physical:0xe0000000, size:0xfd00000.
Jul 3 00:48:51 T3500 kernel: [20476.048864] Mapped heap -- Offset:0x0, size:0xf6b4000, reference count:192, mapping count:0,
Jul 3 00:48:51 T3500 kernel: [20476.048865] Mapped heap -- Offset:0x0, size:0x1000000, reference count:1, mapping count:0,
Jul 3 00:48:51 T3500 kernel: [20476.048867] Mapped heap -- Offset:0xf6b4000, size:0x4000, reference count:1, mapping count:0,
Jul 3 00:48:51 T3500 kernel: [20476.048868] Mapped heap -- Offset:0xf6b8000, size:0x548000, reference count:1, mapping count:0,
Jul 3 00:48:51 T3500 kernel: [20476.048869] Mapped heap -- Offset:0xfc00000, size:0x100000, reference count:1, mapping count:0,
Jul 3 00:48:51 T3500 kernel: [20476.048870] mc_node :INV_FB, total 1 zones
Jul 3 00:48:51 T3500 kernel: [20476.048871] MC start:0xf40fd00000, Physical:0xefd00000, size:0x30300000.
Jul 3 00:48:51 T3500 kernel: [20476.048873] Mapped heap -- Offset:0x302ee000, size:0x12000, reference count:1, mapping count:0,
Jul 3 00:48:51 T3500 kernel: [20476.048874] mc_node :GART_USWC, total 4 zones
Jul 3 00:48:51 T3500 kernel: [20476.048875] MC start:0xff80900000, Physical:0x0, size:0x78000000.
Jul 3 00:48:51 T3500 kernel: [20476.048876] Mapped heap -- Offset:0x0, size:0x2000000, reference count:5, mapping count:0,
Jul 3 00:48:51 T3500 kernel: [20476.048877] mc_node :GART_CACHEABLE, total 4 zones
Jul 3 00:48:51 T3500 kernel: [20476.048878] MC start:0xff50400000, Physical:0x0, size:0x30500000.
Jul 3 00:48:51 T3500 kernel: [20476.048880] Mapped heap -- Offset:0x7600000, size:0x800000, reference count:1, mapping count:0,
Jul 3 00:48:51 T3500 kernel: [20476.048881] Mapped heap -- Offset:0x6d00000, size:0x900000, reference count:1, mapping count:0,
Jul 3 00:48:51 T3500 kernel: [20476.048882] Mapped heap -- Offset:0x6300000, size:0xa00000, reference count:4, mapping count:0,
Jul 3 00:48:51 T3500 kernel: [20476.048883] Mapped heap -- Offset:0x4f00000, size:0xa00000, reference count:16, mapping count:0,
Jul 3 00:48:51 T3500 kernel: [20476.048885] Mapped heap -- Offset:0xa500000, size:0xa00000, reference count:2, mapping count:0,
Jul 3 00:48:51 T3500 kernel: [20476.048886] Mapped heap -- Offset:0x5900000, size:0xa00000, reference count:11, mapping count:0,
Jul 3 00:48:51 T3500 kernel: [20476.048887] Mapped heap -- Offset:0x3e00000, size:0x800000, reference count:34, mapping count:0,
Jul 3 00:48:51 T3500 kernel: [20476.048889] Mapped heap -- Offset:0x4600000, size:0x900000, reference count:6, mapping count:0,
Jul 3 00:48:51 T3500 kernel: [20476.048890] Mapped heap -- Offset:0x3400000, size:0xa00000, reference count:34, mapping count:0,
Jul 3 00:48:51 T3500 kernel: [20476.048891] Mapped heap -- Offset:0x2a00000, size:0xa00000, reference count:5, mapping count:0,
Jul 3 00:48:51 T3500 kernel: [20476.048893] Mapped heap -- Offset:0x2000000, size:0xa00000, reference count:24, mapping count:0,
Jul 3 00:48:51 T3500 kernel: [20476.048894] Mapped heap -- Offset:0x1600000, size:0xa00000, reference count:50, mapping count:0,
Jul 3 00:48:51 T3500 kernel: [20476.048895] Mapped heap -- Offset:0xc00000, size:0xa00000, reference count:5, mapping count:0,
Jul 3 00:48:51 T3500 kernel: [20476.048896] Mapped heap -- Offset:0x200000, size:0xa00000, reference count:4, mapping count:0,
Jul 3 00:48:51 T3500 kernel: [20476.048898] Mapped heap -- Offset:0x0, size:0x200000, reference count:13, mapping count:0,
Jul 3 00:48:51 T3500 kernel: [20476.048899] Mapped heap -- Offset:0xef000, size:0x11000, reference count:1, mapping count:0,
Jul 3 00:48:51 T3500 kernel: [20476.048900] mc_node :PEER_FB_GART, total 1 zones
Jul 3 00:48:51 T3500 kernel: [20476.048901] MC start:0xfff8900000, Physical:0x0, size:0x1000.
Jul 3 00:48:51 T3500 kernel: [20476.048922] GRBM : 0xa0003028, SRBM : 0x20000e40 .
Jul 3 00:48:51 T3500 kernel: [20476.048924] CP_RB_BASE : 0xff809000, CP_RB_RPTR : 0x5e00 , CP_RB_WPTR :0x5e00.
Jul 3 00:48:51 T3500 kernel: [20476.048927] CP_IB1_BUFSZ:0x0, CP_IB1_BASE_HI:0xff, CP_IB1_BASE_LO:0x81583000.
Jul 3 00:48:51 T3500 kernel: [20476.048928] last submit IB buffer -- MC :0xff81583000,phys:0x306342000.
Jul 3 00:48:51 T3500 kernel: [20476.048930] Dump the trace queue.
Jul 3 00:48:51 T3500 kernel: [20476.048931] End of dump

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: fglrx-updates 2:15.200-0ubuntu0.3
ProcVersionSignature: Ubuntu 3.19.0-21.21~14.04.1-generic 3.19.8
Uname: Linux 3.19.0-21-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
Date: Fri Jul 3 18:30:44 2015
InstallationDate: Installed on 2015-06-25 (8 days ago)
InstallationMedia: Xubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: fglrx-installer-updates
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
LAZA (laza74) wrote :
Revision history for this message
LAZA (laza74) wrote :

Searching around i was able to find some more older bugs with that (the same?) problem:
#881526
#335526

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in fglrx-installer-updates (Ubuntu):
status: New → Confirmed
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