| 2015-04-22 17:28:17 |
Omega |
bug |
|
|
added bug |
| 2015-04-22 20:23:09 |
Ubuntu Foundations Team Bug Bot |
tags |
|
bot-comment |
|
| 2015-04-22 20:39:53 |
Brian Murray |
tags |
bot-comment |
bot-comment trusty |
|
| 2015-04-22 20:40:05 |
Brian Murray |
affects |
ubuntu |
linux (Ubuntu) |
|
| 2015-04-22 21:00:08 |
Brad Figg |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2015-04-23 14:01:01 |
Omega |
tags |
bot-comment trusty |
apport-collected bot-comment trusty |
|
| 2015-04-23 14:01:03 |
Omega |
description |
Hello there,
Issue:
> USB 3.0 does not work at all. (For USB 2.0 and USB 3.0 drives)
Build:
> Ubuntu 14.04 LTS
> AMD FX(tm)-8350 Eight-Core Processor × 8
> Motherboard: MSI 970 Gaming
The following steps / troubleshooting has been performed:
> Disabled EHCI hand off in BIOS
> Disabled Legacy USB Support in BIOS
> Disabled MSI "Overclocking Genie" feature
> Verified that most recent version of BIOS is loaded (22.2)
> Attempted to search for implementation of "Additional drivers" for chipset / USB3.0 controller, but nothing shows up
Thanks in advance for your support,
Best Regards
|
Hello there,
Issue:
> USB 3.0 does not work at all. (For USB 2.0 and USB 3.0 drives)
Build:
> Ubuntu 14.04 LTS
> AMD FX(tm)-8350 Eight-Core Processor × 8
> Motherboard: MSI 970 Gaming
The following steps / troubleshooting has been performed:
> Disabled EHCI hand off in BIOS
> Disabled Legacy USB Support in BIOS
> Disabled MSI "Overclocking Genie" feature
> Verified that most recent version of BIOS is loaded (22.2)
> Attempted to search for implementation of "Additional drivers" for chipset / USB3.0 controller, but nothing shows up
Thanks in advance for your support,
Best Regards
---
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: downing 2567 F.... pulseaudio
downing 3461 F.... pulseaudio
/dev/snd/controlC1: downing 2567 F.... pulseaudio
downing 3461 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-04-21 (2 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: MSI MS-7693
Package: linux (not installed)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-34-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash
ProcVersionSignature: Ubuntu 3.16.0-34.47~14.04.1-generic 3.16.7-ckt8
RelatedPackageVersions:
linux-restricted-modules-3.16.0-34-generic N/A
linux-backports-modules-3.16.0-34-generic N/A
linux-firmware 1.127.11
RfKill:
Tags: trusty
Uname: Linux 3.16.0-34-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo wireshark
_MarkForUpload: True
dmi.bios.date: 12/16/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V22.2
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 970 GAMING (MS-7693)
dmi.board.vendor: MSI
dmi.board.version: 4.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 4.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV22.2:bd12/16/2014:svnMSI:pnMS-7693:pvr4.0:rvnMSI:rn970GAMING(MS-7693):rvr4.0:cvnMSI:ct3:cvr4.0:
dmi.product.name: MS-7693
dmi.product.version: 4.0
dmi.sys.vendor: MSI |
|
| 2015-04-23 14:01:04 |
Omega |
attachment added |
|
AlsaInfo.txt https://bugs.launchpad.net/bugs/1447267/+attachment/4382091/+files/AlsaInfo.txt |
|
| 2015-04-23 14:01:06 |
Omega |
attachment added |
|
BootDmesg.txt https://bugs.launchpad.net/bugs/1447267/+attachment/4382092/+files/BootDmesg.txt |
|
| 2015-04-23 14:01:07 |
Omega |
attachment added |
|
CRDA.txt https://bugs.launchpad.net/bugs/1447267/+attachment/4382093/+files/CRDA.txt |
|
| 2015-04-23 14:01:09 |
Omega |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1447267/+attachment/4382094/+files/CurrentDmesg.txt |
|
| 2015-04-23 14:01:11 |
Omega |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1447267/+attachment/4382095/+files/Lspci.txt |
|
| 2015-04-23 14:01:11 |
Omega |
attachment added |
|
Lsusb.txt https://bugs.launchpad.net/bugs/1447267/+attachment/4382096/+files/Lsusb.txt |
|
| 2015-04-23 14:01:13 |
Omega |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1447267/+attachment/4382097/+files/ProcCpuinfo.txt |
|
| 2015-04-23 14:01:14 |
Omega |
attachment added |
|
ProcEnviron.txt https://bugs.launchpad.net/bugs/1447267/+attachment/4382098/+files/ProcEnviron.txt |
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| 2015-04-23 14:01:15 |
Omega |
attachment added |
|
ProcInterrupts.txt https://bugs.launchpad.net/bugs/1447267/+attachment/4382099/+files/ProcInterrupts.txt |
|
| 2015-04-23 14:01:16 |
Omega |
attachment added |
|
ProcModules.txt https://bugs.launchpad.net/bugs/1447267/+attachment/4382100/+files/ProcModules.txt |
|
| 2015-04-23 14:01:17 |
Omega |
attachment added |
|
PulseList.txt https://bugs.launchpad.net/bugs/1447267/+attachment/4382101/+files/PulseList.txt |
|
| 2015-04-23 14:01:19 |
Omega |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1447267/+attachment/4382102/+files/UdevDb.txt |
|
| 2015-04-23 14:01:20 |
Omega |
attachment added |
|
UdevLog.txt https://bugs.launchpad.net/bugs/1447267/+attachment/4382103/+files/UdevLog.txt |
|
| 2015-04-23 14:01:21 |
Omega |
attachment added |
|
WifiSyslog.txt https://bugs.launchpad.net/bugs/1447267/+attachment/4382104/+files/WifiSyslog.txt |
|
| 2015-04-23 14:04:38 |
Omega |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2015-04-23 14:04:55 |
Omega |
description |
Hello there,
Issue:
> USB 3.0 does not work at all. (For USB 2.0 and USB 3.0 drives)
Build:
> Ubuntu 14.04 LTS
> AMD FX(tm)-8350 Eight-Core Processor × 8
> Motherboard: MSI 970 Gaming
The following steps / troubleshooting has been performed:
> Disabled EHCI hand off in BIOS
> Disabled Legacy USB Support in BIOS
> Disabled MSI "Overclocking Genie" feature
> Verified that most recent version of BIOS is loaded (22.2)
> Attempted to search for implementation of "Additional drivers" for chipset / USB3.0 controller, but nothing shows up
Thanks in advance for your support,
Best Regards
---
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: downing 2567 F.... pulseaudio
downing 3461 F.... pulseaudio
/dev/snd/controlC1: downing 2567 F.... pulseaudio
downing 3461 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-04-21 (2 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: MSI MS-7693
Package: linux (not installed)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-34-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash
ProcVersionSignature: Ubuntu 3.16.0-34.47~14.04.1-generic 3.16.7-ckt8
RelatedPackageVersions:
linux-restricted-modules-3.16.0-34-generic N/A
linux-backports-modules-3.16.0-34-generic N/A
linux-firmware 1.127.11
RfKill:
Tags: trusty
Uname: Linux 3.16.0-34-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo wireshark
_MarkForUpload: True
dmi.bios.date: 12/16/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V22.2
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 970 GAMING (MS-7693)
dmi.board.vendor: MSI
dmi.board.version: 4.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 4.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV22.2:bd12/16/2014:svnMSI:pnMS-7693:pvr4.0:rvnMSI:rn970GAMING(MS-7693):rvr4.0:cvnMSI:ct3:cvr4.0:
dmi.product.name: MS-7693
dmi.product.version: 4.0
dmi.sys.vendor: MSI |
Hello there,
Issue:
> USB 3.0 does not work at all. (For USB 2.0 and USB 3.0 drives)
Build:
> Ubuntu 14.04 LTS
> AMD FX(tm)-8350 Eight-Core Processor × 8
> Motherboard: MSI 970 Gaming
The following steps / troubleshooting has been performed:
> Disabled EHCI hand off in BIOS
> Disabled Legacy USB Support in BIOS
> Disabled MSI "Overclocking Genie" feature
> Verified that most recent version of BIOS is loaded (22.2)
> Attempted to search for implementation of "Additional drivers" for chipset / USB3.0 controller, but nothing shows up
Thanks in advance for your support,
Best Regards
---
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: downing 2567 F.... pulseaudio
downing 3461 F.... pulseaudio
/dev/snd/controlC1: downing 2567 F.... pulseaudio
downing 3461 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-04-21 (2 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: MSI MS-7693
Package: linux (not installed)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-34-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash
ProcVersionSignature: Ubuntu 3.16.0-34.47~14.04.1-generic 3.16.7-ckt8
RelatedPackageVersions:
linux-restricted-modules-3.16.0-34-generic N/A
linux-backports-modules-3.16.0-34-generic N/A
linux-firmware 1.127.11
RfKill:
Tags: trusty
Uname: Linux 3.16.0-34-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo wireshark
_MarkForUpload: True
dmi.bios.date: 12/16/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V22.2
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 970 GAMING (MS-7693)
dmi.board.vendor: MSI
dmi.board.version: 4.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 4.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV22.2:bd12/16/2014:svnMSI:pnMS-7693:pvr4.0:rvnMSI:rn970GAMING(MS-7693):rvr4.0:cvnMSI:ct3:cvr4.0:
dmi.product.name: MS-7693
dmi.product.version: 4.0
dmi.sys.vendor: MSI |
|
| 2015-04-23 14:09:03 |
Omega |
bug task added |
|
external-storage-manager (Ubuntu) |
|
| 2015-04-23 14:09:34 |
Omega |
bug task deleted |
linux (Ubuntu) |
|
|
| 2015-04-23 14:10:21 |
Omega |
external-storage-manager (Ubuntu): status |
New |
Confirmed |
|
| 2015-05-07 16:26:15 |
Omega |
information type |
Public |
Private Security |
|
| 2015-05-07 16:26:42 |
Omega |
information type |
Private Security |
Public |
|
| 2016-03-13 12:57:25 |
David Marzal |
bug |
|
|
added subscriber David Marzal |
| 2017-02-25 22:47:11 |
jkl2team2008@gmail.com |
bug |
|
|
added subscriber jkl2team2008@gmail.com |
