index says there is an unread message, but in fact there is no mesage

Bug #790014 reported by Alvise Vasconetto on 2011-05-29
8
This bug affects 2 people
Affects Status Importance Assigned to Milestone
evolution (Ubuntu)
Undecided
Unassigned

Bug Description

Binary package hint: evolution

updating problem in the index column on the left

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: evolution 2.32.2-0ubuntu7
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic i686
Architecture: i386
CheckboxSubmission: a39581b950b3913ace5fa0a500a6edc1
CheckboxSystem: b845c366ea09c60efa3a45c1b5b21525
Date: Mon May 30 00:57:35 2011
ExecutablePath: /usr/bin/evolution
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
ProcEnviron:
 SHELL=/bin/bash
 LANGUAGE=it_IT:en
 LANG=it_IT.UTF-8
SourcePackage: evolution
UpgradeStatus: Upgraded to natty on 2011-05-15 (14 days ago)
XsessionErrors:
 (<unknown>:1159): dee-WARNING **: Transaction from com.canonical.Unity.ApplicationsPlace.SectionsModel is in the past. Ignoring transaction.
 (<unknown>:1159): dee-WARNING **: Transaction from com.canonical.Unity.ApplicationsPlace.GroupsModel is in the past. Ignoring transaction.

Maarten Bezemer (veger) wrote :

I frequently have this problem as well, also with the unread counter on top of the list: xx unread, xx total

Choosing show 'Unread Messages', shows the 'unread' messages. But they are read (and shown as read as well).
Selecting them and marking them as unread and after that marking them as read, mostly fixes the wrong unread-counter
If that fails (sometimes) selecting all messages (in All Messages view) and again marking them unread and read again, always fixes the wrong unread counter.

It seems that it has something to do with me having read the messages on another computer at work (the unread messages problem then might happen at home for the same email account)

Changed in evolution (Ubuntu):
status: New → Confirmed

The bug was solved by changing the account from IMAP to IMAP+.
This account is from Italian provider named Alice.
Thank you.

-----Messaggio originale-----
Da: <email address hidden> [mailto:<email address hidden>] Per conto di Veger
Inviato: giovedì 2 giugno 2011 16.44
A: <email address hidden>
Oggetto: [Bug 790014] Re: index says there is an unread message, but in fact there is no mesage

I frequently have this problem as well, also with the unread counter on
top of the list: xx unread, xx total

Choosing show 'Unread Messages', shows the 'unread' messages. But they are read (and shown as read as well).
Selecting them and marking them as unread and after that marking them as read, mostly fixes the wrong unread-counter
If that fails (sometimes) selecting all messages (in All Messages view) and again marking them unread and read again, always fixes the wrong unread counter.

It seems that it has something to do with me having read the messages on
another computer at work (the unread messages problem then might happen
at home for the same email account)

** Changed in: evolution (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/790014

Title:
  index says there is an unread message, but in fact there is no mesage

Status in “evolution” package in Ubuntu:
  Confirmed

Bug description:
  Binary package hint: evolution

  updating problem in the index column on the left

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: evolution 2.32.2-0ubuntu7
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
  Uname: Linux 2.6.38-8-generic i686
  Architecture: i386
  CheckboxSubmission: a39581b950b3913ace5fa0a500a6edc1
  CheckboxSystem: b845c366ea09c60efa3a45c1b5b21525
  Date: Mon May 30 00:57:35 2011
  ExecutablePath: /usr/bin/evolution
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
  ProcEnviron:
   SHELL=/bin/bash
   LANGUAGE=it_IT:en
   LANG=it_IT.UTF-8
  SourcePackage: evolution
  UpgradeStatus: Upgraded to natty on 2011-05-15 (14 days ago)
  XsessionErrors:
   (<unknown>:1159): dee-WARNING **: Transaction from com.canonical.Unity.ApplicationsPlace.SectionsModel is in the past. Ignoring transaction.
   (<unknown>:1159): dee-WARNING **: Transaction from com.canonical.Unity.ApplicationsPlace.GroupsModel is in the past. Ignoring transaction.

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