evolution deos not empty wastebasket

Bug #786474 reported by Gordon Hocking on 2011-05-22
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
evolution (Ubuntu)
Undecided
Unassigned

Bug Description

Evolution cannot empty wastebasket ubuntu 11.04, the evolution wastebaset sign appears as normal but just goes to next message at the bottom of the page, Alt e gives an error code. In 10.04 I used to delete files to reset the index but this no longer works as I aam unable to access the folders.... am aware this is an oooooold bug, have already raised bug on ubuntu 11.04

Gordon Hocking (ghocking) wrote :

Evolution will put junk into the wastebasket using the option of auto delete, but this justs increases the number of messages to be eliminated. Is there a work around ,I currently have 1200 approx,,,,, This slowing down the application and reminds me of windows.

Hi,

Emptying the wastebasket by right-clicking and selecting 'Empty Wastebasket' works for me. I see a different bug around messages deleted from the Inbox overwriting each other, but don't have the problem you describe.

Fabio Marconi (fabiomarconi) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures

At a minimum, we need:
1. the specific steps or actions you took that caused you to encounter the problem,
2. the behavior you expected, and
3. the behavior you actually encountered (in as much detail as possible).
Thanks!

Changed in evolution (Ubuntu):
status: New → Incomplete
Gordon Hocking (ghocking) wrote :

Thanks for looking at this here is a better explanation.
In options i have set delete on exit from wastebasket does not work. right click on waste basket gives error while expunging evolution trash. lf i try to delete a single file the curser goes to the next file. In the previous version on 10.4 the wastebasket sign was not active.
 In junk with the same option to delete, the files just go to wastebasket. Iindividually or select all and delete same result.
In wastebasket ctrl e does not work not even an error meesage. I now have 1610 files in wastebasket is there a work around?
.
I also noticed in 10.4 to get the wastebasket to empty it would only execute if all messages in other folders were closed when using the auto option.

Fabio Marconi (fabiomarconi) wrote :

Hello
I cannot reproduce this issue, to empty the basket i select the wastebasket in the left panel then right click and select empty.
Don't use the wastebasket in the upper side of the panel.
See attached screenshot
Regards
Fabio

Fabio Marconi (fabiomarconi) wrote :

We are down to the nitty gritty, when I try to use the left or right I
get the error. It does not work for me! What can I do to help?

Fabio Marconi (fabiomarconi) wrote :

Hello
Using synaptic, in the search box type evolution and reinstall all the related packages.
Hope it fix
Thanks
Fabio

Gordon Hocking (ghocking) wrote :

No fix? What now? thks

Changed in evolution (Ubuntu):
status: Incomplete → New
Fabio Marconi (fabiomarconi) wrote :

bug 270763 at #6

Hello Gordon
can you please launch evolution from terminal and paste here the output
Thanks
Fabio

Hope this helps
rgds

On Sat, 2011-06-04 at 07:37 +0000, Fabio Marconi wrote:
> bug 270763 at #6
>
> Hello Gordon
> can you please launch evolution from terminal and paste here the output
> Thanks
> Fabio
>

Fabio Marconi (fabiomarconi) wrote :

Open a terminal and type

sudo nautilus

click on view and select hidden files.
browse in /home/gordon/.local/share/evolution/mail/local/folders.db, right click on it and select properties, select permission and verify that gordon is the owner and has read and write permission.

Try in the terminal to execute the operation that evolution cannot run (copy and paste these):

sudo mv /home/gordon/.evolution/mail/local/folders.db /home/gordon/.local/share/evolution/mail/local/folders.db

sudo rm /home/gordon/.evolution/mail/local/folders.db

sudo rm -r /home/gordon/.evolution/tasks

sudo rm -r /home/gordon/.evolution/mail

Gordon Hocking (ghocking) wrote :

Fabio,

when entering the command :

sudo mv /home/gordon/.evolution/mail/local/folders.db
/home/gordon/.local/share/evolution/mail/local/folders.db

I got the message

mv: missing destination file operand
after /home/gordon/.evolution/mail/local/folders.db
/home/gordon/.local/share/evolution/mail/local/folders.db

By the way how does one copy paste in a terminal?

On Sat, 2011-06-04 at 13:28 +0000, Fabio Marconi wrote:
> Open a terminal and type
>
> sudo nautilus
>
> click on view and select hidden files.
> browse in /home/gordon/.local/share/evolution/mail/local/folders.db, right click on it and select properties, select permission and verify that gordon is the owner and has read and write permission.
>
> Try in the terminal to execute the operation that evolution cannot run
> (copy and paste these):
>
> sudo mv /home/gordon/.evolution/mail/local/folders.db
> /home/gordon/.local/share/evolution/mail/local/folders.db
>
> sudo rm /home/gordon/.evolution/mail/local/folders.db
>
> sudo rm -r /home/gordon/.evolution/tasks
>
> sudo rm -r /home/gordon/.evolution/mail
>

Fabio Marconi (fabiomarconi) wrote :

njin@Lucid:~$ sudo mv /home/njin/.evolution/mail/local/folders.db /home/njin/.local/share/evolution/mail/local/folders.db
[sudo] password for njin:
njin@Lucid:~$
is one line, just substitute njin with gordon

Gordon Hocking (ghocking) wrote :

Fabio, I attach a screen shot of what I get, is there a way to uninstall
completely evolution and install again without losing data? thks

On Sat, 2011-06-04 at 19:20 +0000, Fabio Marconi wrote:
> njin@Lucid:~$ sudo mv /home/njin/.evolution/mail/local/folders.db /home/njin/.local/share/evolution/mail/local/folders.db
> [sudo] password for njin:
> njin@Lucid:~$
> is one line, just substitute njin with gordon
>

Fabio Marconi (fabiomarconi) wrote :

Hello Gordon
Yes, Click on File -> Backup saving the file on Desktop, reinstall then even from File menu Restore or Import

Gordon Hocking (ghocking) wrote :

Fabio, finally got there by deleting all files :
.index, .cmeta plus an empty evolution folder?

The back up command from file gave an error message. It now works.
many thanks for your help.
rgds

On Sun, 2011-06-05 at 15:36 +0000, Fabio Marconi wrote:
> Hello Gordon
> Yes, Click on File -> Backup saving the file on Desktop, reinstall then even from File menu Restore or Import
>

Gordon Hocking (ghocking) wrote :

The bug is still there but I have a work around.
rgds

On Sun, 2011-06-05 at 15:36 +0000, Fabio Marconi wrote:
> Hello Gordon
> Yes, Click on File -> Backup saving the file on Desktop, reinstall then even from File menu Restore or Import
>

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